Client Manager

3 giorni fa

Segrate, Lombardia, Italia NTT A tempo pieno

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Your day at NTT DATA

You will be part of our Italian Sales Team as Client Manager and you will be responsible for all NTT solutions and services portfolio. Your role will involve working directly with clients at various levels, building and nurturing strong stakeholder relationships with both new and existing clients.
In NTT Sales Team, you will be able to display strategic thinking capabilities, a high level of business acumen and deep knowledge of the latest trends in terms of technology sales methods and approaches.

What you'll be doing

As Client Manager you will be assigned to a specific customer set/industries in order to develop our business in all technologies and services areas (Networking, Cybersecurity, Digital Workplace, Cloud, Data Center). You will help our customers in their digital journey positioning our capabilities in technology projects and managed/support services at a local and global level.

Your main responsibilities will be:

  • Manage and grow relationships to drive expansion and renewals across all solutions and services;
  • Understanding client industry/business to be more effective in creating a trust partnership with our customers;
  • Drive client solution penetration and education;
  • Take ownership for the commercial agreement for each client;
  • Responsible for driving client satisfaction throughout the entire lifecycle of the clients' buying process;
  • Working closely with Pre-Sales team and Services team to provide the best solution/services to clients's needs;
  • Realise revenue and margin targets through a comprehensive account management and regular sales forecast;
  • Use NTT's sales tools (e.g. ) and methodology to effectively manage the accounts, opportunities, pipelines and forecast.

To be successful in this role you are asked:

  • Relevant experience in similar role ICT market
  • Experience in system integration business;
  • Able to manage relationships with different stakeholders in large enterprise environment;
  • Good knowledge of key business infrastructure services (Networking, Collaboration, Security; Cloud & Data Center);
  • Solid experience in negotiating with clients and technology vendors;
  • Business acumen;
  • Strong attitude to work in an account team coordinating internal and external resources to close sales opportunities;
  • Stress management;
  • Experience working with Salesforce CRM platform;
  • Good knowledge of English (written and spoken).

We offer:

  • A people centric culture;
  • A collaborative work environment;
  • Career and training sales pathways;
  • Multinational environment with a local nuances;
  • Respect and inclusion for any kind of diversity;
  • Hybrid working approach.

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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