technical sales representative

3 settimane fa

ComoTavernolaCO, Italia AkzoNobel A tempo pieno

Hemos sido pioneros abriendo un mundo de posibilidades para dar vida a las superficies durante más de 200 años. Como expertos en recubrimientos, hemos fabricado tantos que muy probablemente usted siempre se encuentre a tan solo unos pocos metros de alguno de nuestros productos. Nuestra cartera de marcas de clase mundial, entre ellas Dulux, International, Sikkens e Interpon, se ha ganado la confianza de los clientes en todo el mundo. Realizamos operaciones comerciales en más de 150 países y nos hemos propuesto convertirnos en la empresa líder mundial del sector. ¿No es esto lo que usted esperaría de la empresa de pinturas más sostenible, que lleva más de dos siglos inventando el futuro.

Job Purpose

The purpose of this role is to provide technical support and training on the use and application of company products, services, equipment, and documentation for acquiring new business and maintaining existing customers. As a commercial technician, this position involves not only leading product demonstrations but also actively promoting and selling products and performing essential commercial functions

Key Accountabilities
  • Delivers training to customers on the use and application of the company products, equipment and documentation.
  • Conduct demonstrations of products and transfers the knowledge on AkzoNobel process as well as on technical problem solving to the customers.
  • Performs technical scans and audits at designated customers.
  • Actively participates together with Sales Responsible in key phases of the sales process to prospects.
  • Proactively prevents and solves problems of a technical nature occurring at existing customers.
  • Conducts and/or assists in the testing process as well as in the implementation of new products and technologies.
  • Synchronizes own activities with all department using CRM, up-dates the key customers' databases with valid, accurate and complete information (visit, products, equipment etc.)
  • Cooperates with the technical department in handling complex technical issues and claims and in educating customers on solutions.
  • Supports product development with prototype selection advice and test market execution.
  • Maintains allocated technical company equipment in a safe and proper manner.
  • Delivers periodical progress reports, proactively submits information regarding trends within the market and provides recommendations regarding improvements in the approach to the marketplace.
  • Promotes the positive company image and develops long-term relations with customers.
  • Close cooperation and interaction with all internal functions (Quality, CS, RD&I, etc.).
Key Activities

Customer Management

  • Coordinate, follow and technically support assigned customers with priority to the most important.
  • Keep customer database (CRM) updated with visit reports and new projects information.
  • Regularly and pro-actively inform the Sales Responsible about required sales or technical/marketing support needed for achieving sales targets or solving commercial/technical issues at customers.
  • Technically managing new product introduction and phase outs
Experience
  • Native Italian language
  • Fluent English (oral and written)
  • Technical diploma (or degree)
  • 3/5 years of relevant experience in paint Wood (preferred) or other manufacturing business
  • Technical knowledge of coatings in Wood Industry (preferred) or in other manufacturing Industry
  • Technical knowledge of coatings products
  • Good Knowledge of Office (Word, Excel, SAP) systems
  • Good team worker
  • Customer focused
  • Strong results orientation
  • Works accurately
  • Good communication skills
  • Able in building relationship with big variety of multiple stake holders
  • Ability to manage multiple deadlines
  • Stress resistant
  • Manage himself without needing daily guidance or advice
  • Analytical approach to problem solving
  • Ready for frequent travels


En AkzoNobel estamos muy comprometidos con garantizar un lugar de trabajo inclusivo y respetuoso en el que todos nuestros empleados puedan dar lo mejor de sí mismos. Nos esforzamos por adoptar la diversidad en un contexto de tolerancia. Nuestro proceso de adquisición de talento desempeña un papel integral en este viaje, sentando las bases de un entorno diverso. Por este motivo, formamos y educamos sobre las implicaciones de nuestros prejuicios inconscientes para que nuestro equipo de Talent Acquistion y los responsables de contratación sean conscientes de ellos y tomen medidas correctivas cuando corresponda. En nuestra organización, todos los solicitantes cualificados son considerados para nuestras vacantes sin tener en cuenta la raza, el color, la religión, el sexo, la orientación sexual, la identidad de género, el origen nacional, la edad o la discapacidad.

ID de la solicitud: 40169

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