Assistant Executive Housekeeper

1 settimana fa

Re, Italia AccorHotel A tempo pieno
  • Assist the Executive Housekeeper in personnel matters such as interviewing evaluating and counselling.
  • Establish and maintain effective employee relations.
  • Responsible for training of employees in the proper care of all operating equipment and to constantly inspect the use of all such equipment and to ensure break downs are repaired.
  • Ensure good interdepartmental communication network and teamwork.
  • Inform other departments of housekeeping matters that concern them particularly the Laundry Department Engineering Department and Front Office Department.
  • Consult with the Executive Housekeeper on any work that needs to be excluded.
  • Attend daily communication meetings and weekly housekeeping meetings.
  • Act and followup on all decisions departmental meetings programs as scheduled by the Executive Housekeeper.
  • Ensure that housekeeping personnel are familiar with inhouse facilities for the purpose of assisting guests.
  • Coordinate with Front Office to ensure there are adequate vacant clean rooms are available for sell sufficient.
  • Maintain open channels of communication with the Executive Housekeeper on all matters affecting the Housekeeping and Laundry Department.
  • Inspect guest and public areas on a daily basis to ensure that all furnishing facilities and equipment are clean and in good repair and reports findings to the Executive Housekeeper.
  • Monitor housekeeping personnel to ensure that rooms receive proper attention.
  • To inspect daily VIP allocated rooms and to spot check rooms of inhouse VIP guests.
  • To daily spot check vacant occupied and out of order rooms and report findings to Executive Housekeeper.
  • To coordinate the spring cleaning / extra work schedule / maintenance requisitions of all rooms and public areas with the Executive Housekeeper and ensures such schedules and requests are followed.
  • Receive and investigate queries and complaints from hotel guests Management and Front Office then reports to Executive Housekeeper.
  • Maintain appropriate standards and discipline for dress hygiene uniform appearance posture and conduct of housekeeping personnel.
  • Monitor and control housekeeping tasks such as lost and found key control security and emergency procedure that help maintain the health and security of personnel and guests.

Qualifications :

  • Diploma in Tourism & Hospitality Management
  • Minimum 3 years of relevant experience in a similar capacity
  • Excellent reading writing and oral proficiency in English language
  • Ability to speak other languages and basic understanding of local languages will be an advantage
  • Good working knowledge of MS Excel Word & PowerPoint

Remote Work :

No


Employment Type :

Fulltime

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