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Enterprise Field Account Manager – Roma
2 mesi fa
The Role
Our Enterprise Account Management team owns and manages our restaurant relationships. As Deliveroo continues to scale, we become a major revenue channel for restaurants - aside from providing best-in-class support, we are restaurant consultants that use data-driven insight and industry knowledge to drive our partner restaurants’ growth. They are a passionate, dynamic group of team players that work well together and cross-functionally with other departments...and of course, they’re fun, personable, and great at building relationships
As an Enterprise Field Account Manager, you will be responsible for:
- Manage a portfolio of key enterprise-restaurants in your territory with a focus on building lasting relationships and increasing profitability / revenue
- Monitor and analyze the performance, preparing and presenting partner performance review meetings with key stakeholders
- Run periodical in-store visits, manage operational meetings and reviews, build and deliver insight during monthly and quarterly reviews
- Increase revenue and health metrics by consulting restaurant partners on best practice
- Work with cross-functional departments to drive business growth (Marketing, Operations and Customer Service)
You will be based in Roma (with a full remote contract) and your field area is going to be Lazio, Umbria and Abruzzo regions.
Requirements
- At least 2 years experience in a commercial role (i.e account management or sale)
- Strong commercial acumen
- Excellent attention to detail, people skills and organization skills
- Ability to create and maintain long-term relationships
- Demonstrate experience using Microsoft Office tools and related project management applications to drive best practice
- A self-starter as we'll look for you to manage your own time and priorities
- Must be fluent in English
- Driving license required
We are a young company with dynamic growth, so you must be prepared to work hard and show continued commitment and dedication to the business.
Benefits
Food- Free Deliveroo Plus subscription (or equivalent)
- While this varies by country, you’re likely to have monthly team lunches and, if you are in the office, frequent opportunities to try new foods
- Flexible working hours and location flexibility
- Competitive Parental Leave Policy
- Work-from-home kit
- Employee Assistance Programme
- Roolearn platform, giving you access to content from leading L&D providers
- Employee Resource Groups including Women in Tech, Roo-LGBTQ+, Racial Equity and more
- We aim to pay every employee competitively for the role they are performing in their respective location
- Every employee is eligible for a variable cash bonus that directly rewards individual contributions and is linked with broader company success
- We award equity to our senior employees, giving them ownership in Deliveroo and a share in our success
- Annual leave and public holidays (increases with tenure)
- One paid day off each year to volunteer or support a charity of your choice
