Sales Support Specialist

18 ore fa

Sesto San Giovanni, Italia oilandgas.org.uk A tempo pieno
Sales Support Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Sales Support Manager

Your role and responsibilities

In this role, you will create and complete bids/estimations/quotations based on customer specifications or requirements/budget to achieve both market competitiveness and high margin for the Company. The work model for the role is: #LI-Hybrid You will be mainly accountable for:
  1. Formulating competitive bids/estimates/quotations, taking into account best available product mix and appropriate technical and commercial considerations for each individual situation.
  2. Ensuring tenders are well documented in a timely manner and with appropriate level of detail, including full and accurate costs. Managing the preparation of all technical (e.g. defining the most suitable technology and product type(s)), financial (e.g. total price sheet, cash flow analysis) and if necessary, project management (e.g. quantifies hours of engineering and commissioning) aspects of the bid/estimate/quotation, indicating prices and trading conditions.
  3. In accordance with bid/estimate/quotation planning, ensuring that inputs for editing activities are provided on time and according to established quality procedures. Managing external services to support bid/estimation preparation such as translations and governmental approvals.
  4. Collecting and archiving documentation regarding the offer/order and recording assumptions and decisions taken during the development process.
  5. Regularly reporting the status of the bids/estimates/quotations using defined tools and collecting and analyzing the reasons for tenders being lost and won.
  6. Identifying potential risks in the bids, quotations, and estimates, and in any related contract agreements across customers/channels. Providing information and/or participating in the Risk Review process in accordance with ABB policy.
  7. Responsible for collecting and collating all information needed to prepare the proposal, including both technical and cost elements.
  8. Establishing and maintaining effective customer relationships to understand customer needs. Ensuring a positive customer experience throughout the sales process. Providing any necessary technical support to Sales Managers during technical meetings with customers.
  9. Identifying potential vendors for equipment and materials required in the project and technically evaluating supplier offers to check match with specifications. Collaborating with Supply Chain Management to coordinate requests to subcontractors.

Qualifications for the role

  • You are skilled in the industrial automation sector with a specific background in process analytical systems.
  • You have 5 or more years of experience in the same role and managing projects involving analytical systems.
  • You are passionate about customer orientation and enjoy working in a team.
  • Degree in Environmental / Process / Mechanical / Electrical Engineering, Industrial Chemistry.
  • You are comfortable communicating in Italian and English.
  • Availability for short-medium term travel (from 1 day to 2-3 weeks) within the national territory and abroad.

What's in it for you?

  • Get exposed to cutting-edge technology in Process Automation and have a visible impact on the future.
  • Bring your knowledge and expertise, making a difference in technology.
  • Play a part in anticipating, sensing, and responding to technology trends.

Benefits

  • Canteen
  • Employee Assistance Program
  • Flexible work practices

More about us

The Measurement & Analytics Division is among the world's leading manufacturers and suppliers of smart instrumentation and analyzers, working at the heart of industrial digital transformation. The Measurement & Analytics Division's portfolio consists of analyzers measuring compositions of gases and liquids; instrumentation measuring process variables such as temperature, pressure, flow, and level; force measurement solutions measuring parameters such as flatness, thickness, and tension; and advanced digital solutions for device management, device health check, and predictive maintenance. The Measurement & Analytics Division serves key industries such as oil and gas, chemical, water and wastewater, power, hydrogen, batteries, as well as the marine industry. The Division enables the optimization of industrial processes by providing and analyzing data collected from sensing and smart measurement devices. Parameters such as emission levels and production inputs are measured by providing 'before' and 'after' values, enabling efficient operations and environmental sustainability through measurement. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory#J-18808-Ljbffr

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