Technical Customer Care Specialist

3 giorni fa


Padova, Italia Buscojobs A tempo pieno

Purpose of the role is to be the technical reference for Subsidiaries, Customers and Service Centers on De’Longhi products, being able to give technical support also on products of other brands of the Group (Kenwood, Braun, Ariete, Nutribullet).

Responsibilities:

  • Give technical support to customers, distributors, subsidiaries and service centres.
  • Prepare technical documentation for the website, training and other after-sales activities.
  • Support Area Managers in their discussions with the local Customer Care Managers with visits onsite and conference calls.
  • Collect and analyze the feedback from the market and discuss them with Quality and R&D to find solutions and product improvements.
  • Support the spare parts supply chain to identify the compatibility and the correct assemblies.
  • Participate in the product development process with the serviceability analysis, the comparison with similar products and the post-launched review.
Job Profile

Requirements:

  • Technical Secondary School Diploma (better if electric/electronic).
  • Good written and spoken English and Italian.
  • Proficiency with standard software tools.
  • Customer Service mindset, with strong communication skills.
  • Always willing to learn with high flexibility and adaptability.
  • Strong team-building attitude and problem-solving approach.

We are an Equal Opportunity Employer, we reject and condemn any form of discrimination including discrimination based on age, gender, sexual orientation, health, race, nationality, cultural background, political opinions and religious beliefs, and membership of associations and trade unions.

#J-18808-Ljbffr

  • Padova, Italia MetalSolution A tempo pieno

    Per importante concessionaria di prestigioso brand conosciuto a livello mondiale, stiamo ricercando un/una **CUSTOMER CARE SPECIALIST** per le varie sedi aziendali che verrà ubicato/a nella sede di Padova e si occuperà anche dell'accoglienza e gestione della clientela. In questo ruolo vediamo una persona spigliata, ambiziosa e proattiva, con forti...


  • Padova, Italia Buscojobs A tempo pieno

    IT : Operations - Support & Live OperationsFor our office in Verona, we are looking for a Customer Care Specialist with a strong customer empathy mindset, team working attitude and great communication skills.The candidate will join our Support and Live Operations team, focusing on the Italian market.The team works on two separate areas: Live Operations -...

  • Customer Care

    3 mesi fa


    Padova, Italia Akiflow A tempo pieno

    (Full Time) Customer Care Success Specialist at Akiflow (United States)Customer Care Success SpecialistAkiflow United StatesDate Posted: 23 Feb, 2023Work Location: Padua, Italy, United StatesSalary Offered: $500 — $1000 yearlyJob Type: Full TimeExperience Required: 1+ yearsRemote Work: YesStock Options: NoVacancies: 1 availableHi, we are AkiflowAkiflow is...

  • Customer Care

    3 mesi fa


    Padova, Italia Akiflow A tempo pieno

    [Full Time] Customer Care & Success Specialist at Akiflow (United States) Customer Care & Success Specialist Akiflow United States Date Posted: 23 Feb, 2023 Work Location: Padua, Italy, United States Salary Offered: $500 — $1000 yearly Job Type: Full Time Experience Required: 1+ years Remote Work: Yes Stock Options: No Vacancies: 1 available Hi, we are...


  • Padova, Italia Varisco S.r.l. A tempo pieno

    **Technical Support Specialist PTS**: - Functional area: Service- Country: Italy- City: Padova- Company name: Varisco S.r.l.- Date of posting: Oct 14, 2024 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest...


  • Padova, Italia JObros A tempo pieno

    JObros, divisione di ErgonGroup, dedicata al Lavoro, nasce per aiutare imprese e persone nel loro percorso professionale: inserire in azienda un talento, trovare il primo lavoro o migliorare la propria posizione lavorativa attraverso l’orientamento, la formazione e il riposizionamento. Selezioniamo per ampliamento dell'organico interno nella nostra sede di...


  • Padova, Italia JObros A tempo pieno

    JObros, divisione di ErgonGroup, dedicata al Lavoro, nasce per aiutare imprese e persone nel loro percorso professionale: inserire in azienda un talento, trovare il primo lavoro o migliorare la propria posizione lavorativa attraverso l’orientamento, la formazione e il riposizionamento. Selezioniamo per ampliamento dell'organico interno nella nostra sede di...


  • Padova, Italia Varisco S.R.L. A tempo pieno

    Technical Support Specialist PTS Functional area: ServiceCountry: ItalyCity: PadovaCompany name: Varisco S.r.l.Date of posting: Oct 14, 2024Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and...


  • Padova, Veneto, Italia Barry-Wehmiller A tempo pieno

    About UsBarry-Wehmiller is a global supplier of packaging solutions, serving the food and non-food industries with a wide range of machinery and systems. Our goal is to help our customers achieve success through innovative technologies and exceptional service.Job DescriptionWe are seeking a skilled Technical Sales Support Specialist to join our team in...


  • Padova, Italia Buscojobs A tempo pieno

    Customer Care and Sales - Sostituzione MaternitàIn H-FARM Education, istituto di formazione universitaria e post-universitaria, siamo alla ricerca di un/una Customer Care and Sales Specialist con almeno due anni nel ruolo. Il/la candidato/a lavorerà nel dipartimento di Marketing & Admissions di H-FARM College a stretto contatto con il management e si...

  • Consumer Care Specialist

    4 settimane fa


    Padova, Italia Buscojobs A tempo pieno

    The Consumer Care Specialist sits in the Digital Department and is responsible for providing high level service and assistance to our consumers globally for any topic related to ecommerce orders, returns, product information and advice, after sales and warranty, product customization, services and reparation or any other request received through our media...


  • Padova, Italia Varisco S.r.l. A tempo pieno

    Technical Support Specialist PTS Functional area: Service Country: Italy City: Padova Company name: Varisco S.r.l. Date of posting: Oct 14, 2024 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and...


  • Padova, Italia Varisco S.r.l. A tempo pieno

    Technical Support Specialist PTS Functional area: Service Country: Italy City: Padova Company name: Varisco S.r.l. Date of posting: Oct 14, 2024 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies...


  • Padova, Italia Varisco S.R.L. A tempo pieno

    **Technical Support Specialist PTS**:- Functional area: Service- Country: Italy- City: Padova- Company name: Varisco S.r.l.- Date of posting: Oct 14, 2024Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies...


  • Padova, Italia Varisco S.R.L. A tempo pieno

    Technical Support Specialist PTS Functional area: Service Country: Italy City: Padova Company name: Varisco S.r.l.Date of posting: Oct 14, 2024 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more.Working with us means working with the latest technologies and...


  • Padova, Italia Jobros A tempo pieno

    JObros, divisione di ErgonGroup, dedicata al Lavoro, nasce per aiutare imprese e persone nel loro percorso professionale: inserire in azienda un talento, trovare il primo lavoro o migliorare la propria posizione lavorativa attraverso l'orientamento, la formazione e il riposizionamento. Selezioniamo per ampliamento dell'organico interno nella nostra sede di...


  • Padova, Italia Jobros A tempo pieno

    JObros, divisione di ErgonGroup, dedicata al Lavoro, nasce per aiutare imprese e persone nel loro percorso professionale: inserire in azienda un talento, trovare il primo lavoro o migliorare la propria posizione lavorativa attraverso l'orientamento, la formazione e il riposizionamento. Selezioniamo per ampliamento dell'organico interno nella nostra sede di...


  • Padova, Italia Atlas Copco Holding Gmbh A tempo pieno

    Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Join us on our journey for a better tomorrow. Are you ready for a challenging technical role with diverse...


  • Padova, Italia Atlas Copco Holding GmbH A tempo pieno

    Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Join us on our journey for a better tomorrow. Are you ready for a challenging technical role with diverse...


  • Padova, Italia Quojobis A tempo pieno

    QuoJobis Spa Agenzia per il Lavoro ricerca per importante azienda di trasporti un/una: IMPIEGATO/A CUSTOMER CARE La risorsa si occuperà di monitoraggio tracking, gestione anomalie, gestione delle telefonate. Requisiti richiesti: - Pregressa esperienza nella mansione (anche breve) e nel mondo dei trasporti; - Conoscenza AS400 (preferibile); - Conoscenza...