Origination & Client Management Trainee

5 giorni fa

Milan, Italia Intrum Justitia A tempo pieno
Origination & Client Management Trainee

Locations: Milan

Time Type: Part time

Posted on: Registrerades för över 30 dagar sedan

Job Requisition ID: R6090

På Intrum kommer du att växa genom att göra skillnad. Du gör det i en internationell miljö och stöttande kultur där dina insatser värderas högt.

Responsabilità

Il ruolo prevede:

  • La gestione dei contratti (nuovi/rinnovi) degli attuali clienti e dei nuovi clienti (con particolare riferimento alla tipologia Small Ticket bancario, finanziario e commerciale), attraverso l’inserimento sul sistema operativo (Colldesk o Bridge) con il settaggio dei parametri economici previsti (fee & costi);
  • L’interfacciamento con le diverse funzioni aziendali coinvolte (IT- OPS - Finance OPS) per condividere le condizioni contrattuali segnalando eventuali particolarità operative e/o richieste che necessitano interventi da altri dipartimenti;
  • La parametrizzazione, nel caso di mandati internazionali, dei codici relativi alle SO (sister Office) e ai Partner internazionali;
  • Il supporto tecnico e analitico per l’utilizzo di Salesforce, l’applicativo CRM di Gruppo;
  • La gestione dei Portali Clienti (in qualità di Fornitori), dalla qualificazione alla maintenance, con la predisposizione e l’aggiornamento della documentazione da caricare, coinvolgendo di volta in volta i dipartimenti.

Il ruolo prevede, a tendere, le medesime attività sulla parte di acquisizione e gestione della clientela NPL.

Competenze chiave:

  • Conoscenza del settore del recupero crediti e dei processi di collection in ambito bancario, finanziario e corporate;
  • Preferibile la conoscenza degli applicativi attualmente in uso per lo small ticket (Colldesk/Bridge) e, a tendere, per gli NPL;
  • Predisposizione al lavoro in gruppo, approccio teso al problem-solving;
  • Buone doti di precisione, proattività, capacità di lavorare sotto pressione rispettando le scadenze;
  • Buona conoscenza del pacchetto Office;
  • Sarà considerata un plus la conoscenza di Salesforce;
  • Conoscenza del portale interattivo di Gruppo Intrum Web;
  • Padronanza della lingua inglese parlata e scritta.

Tror du att du är rätt person? Så bra Ansök nu. Vi ser fram emot att höra ifrån dig

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