Technical Support
4 giorni fa
At 2hire we are creating the next generation platform to connect and control all vehicles remotely.Already present in 3 continents, more than 15 countries, and with thousands of vehicles in our platform, we are looking for a Technical Support able to handle her own workload independently in a constantly changing environment. Core responsibilities You will work closely with our customers and developers to solve the most complex issues. You will also help build out processes to manage tasks from report to completion. You will problem solve with our technical teams and write down documentation and reports useful to improve 2hire’s products. In this role you will Work closely with our customers providing white-glove support to solve the most challenging support interactions; Work cross-functionally across Engineering and Product to build processes and manage issues; Manage key performance metrics and targets defined within the Product Team; Create and maintain internal knowledge libraries and contribute to the creation of user-facing content and guides; Categorize and analyze reported tickets in order to understand where the problems are, and where to work to improve our products. What you’ll need Having at least 2+ years of experience working as technical support, technical account manager, partner engineering or similar role is a plus; Effective time management including the ability to multitask, organize, and prioritize; Strong written and verbal communication skills (English and Italian) and can work with both technical and non-technical audiences; Strong analytical, debugging, and problem-solving skills; Ability to work under pressure and remain focused, confident, and professional; Ability to collaborate effectively with peers and across teams that are located in multiple offices; Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges. What we offer Fast growing and highly technological environment; Spend time with highly skilled and motivated people; Never stop learning We’d be happy to support you in your personal growth, with books and conferences to expand or refine your skill set; Work at scale and with international reach in a rapid takeover of the next city, country or continent; Competitive salary commensurate with experience; Budget to set up your workstation; Grows with a team where expertise is shared and feedback is encouraged. APPLY Send us your application First Name* Last Name* Email address* Upload your CV* Reference interview (N.B.: leave us the name of someone we can get in contact with to get to know you better from an external source) #J-18808-Ljbffr
-
Technical Director
4 settimane fa
Roma, Italia NewSpace Technical A tempo pienoTechnical Director (Space Industry) Location: Vicenza, Italy (Hybrid | Full-Time) Employment Type: Permanent Package: Competitive Benefits Relocation Introduction This is an exceptional opportunity for an accomplished Chief Technical Officer or Technical Director to lead the technological vision of a pioneering European space company. The position offers the...
-
Technical Support It
1 settimana fa
Roma, Italia KGR A tempo pienoWe are recruiting an Italian speaking Technical Support IT in Dublin (Ireland) **the role is based in Dublin** Tasks: - Troubleshoot and resolve complex issues - Provide guidance and consultative technical expertise - Serve as point of contact for projects team to improve client experience **Profile**: - Native/fluent in French, both verbal and written....
-
Italian Customer Support Technical Support Agent
2 settimane fa
Roma, Italia AMSpace Recruitment Consultancy A tempo pienoAbout Us At AMSpace Recruitment we excel in delivering exceptional customer experiences while fostering employee growth in vibrant locations worldwide. We are looking for enthusiastic Customer Support and Technical Support Agents who are fluent in Italian to join our clients dynamic team in Greece. Job Overview As a Customer Support / Technical Support Agent...
-
ICT Technical Support Specialist
2 settimane fa
Roma, Italia MSX International A tempo pienoMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales...
-
ICT Technical Support Specialist
2 settimane fa
Roma, Italia MSX International A tempo pienoMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales...
-
BMC Helix Support
4 settimane fa
Roma, Italia Müller`s Solutions A tempo pienoMüller's Solutions is looking for an enthusiastic BMC Helix Support / Technical Support Analyst to join our remote team. In this vital role, you will deliver superior technical support to our clients using BMC Helix, assisting them with troubleshooting and resolving various technical challenges related to the software. This position requires a proactive...
-
Technical Support
1 giorno fa
Roma, Italia WIND TRE S.p.A. A tempo pieno**Il team** Entrerai a far parte del team FIXED TECHNICAL OPERATIONAL EXCELLENCE B2B. Il team opera nei servizi di Delivery e Assurance dei Clienti B2B, con l’obbiettivo di mettere al centro il Cliente assistendolo nell’integrazione e supporto sui servizi TLC del portafoglio WindTre. **Cosa farai** Ti occuperai della gestione técnica delle...
-
Technical Sales Support Specialist
3 giorni fa
Roma, Lazio, Italia Huber AgroSolutions A tempo pienoPosition SummaryHuber AgroSolutions (HAS) seeks aTechnical Support Specialistto support field trials, develop technical reports, and provide training on our product portfolio. The ideal candidate will have expertise in agronomy, plant nutrition, and agricultural markets, with strong communication and analytical skills. He /she will closely co-operate with...
-
Technical Support Engineer
4 giorni fa
roma, Italia Randstad Filiale di Firenze A tempo pienoMansioneRandstad Technical, filiale di Firenze, ricerca per azienda multinazionale operante nel settore Oil&Gas unTECHNICAL SUPPORT ENGINEERche effettuerà un supporto tecnico per i sistemi meccanici e ausiliari in progetti industriali, con un focus sulle fasi di installazione e commissioning.Si offre: contratto di somministrazione a tempo determinato di 12...
-
Customer&business Technical Support
1 settimana fa
Roma, Italia SPINDOX SPA A tempo pieno**Siamo Spindox**: energia pura, intelligenza e passione. Accompagniamo la trasformazione digitale con nostri brand, ognuno con una specifica missione. Perché la sfida si vince con un approccio multidisciplinare, là dove business, organizzazione e tecnologia si incontrano. Siamo un punto di riferimento per le tecnologie della trasformazione digitale:...
