Customer Service Specialist
5 giorni fa
EuropeItalyLE_0147-Grohe S.p.AEmployee AssignmentHybridFull Time22 December 2025 Grohe is seeking a proactive and empathetic Customer Service Specialist to join our dynamic team in Milan. This full-time hybrid role offers the opportunity to work closely with internal and external stakeholders, ensuring a seamless customer experience from order intake to fulfilment. About The Role Reporting to the Leader of Customer Service Italy, you will be responsible for managing daily operations related to customer orders, returns, and complaints. You’ll act as a key liaison between customers, agents, and the sales team, contributing to the smooth flow of operations and enhancing customer satisfaction. Key Responsibilities Manage the full lifecycle of customer orders: intake, entry, tracking, and fulfilment Monitor shipments and proactively resolve delivery or product availability issues Handle commercial returns and complaints professionally and efficiently Support internal and external sales teams (OTC/Showroom Channel) with product availability, delivery verification, and problem resolution Generate and process periodic reports and statistics Coordinate with Operations and Logistics to ensure timely deliveries Maintain accurate customer records and verify commercial conditions What We’re Looking For Bachelor’s degree 2–3 years of experience in order management or customer service Proficiency in SAP and Excel; familiarity with CSD tools is a plus Fluent in Italian and English Strong interpersonal skills with a resilient and solution-oriented mindset Ability to take ownership, manage difficult conversations, and build lasting relationships Ideal Traits Empathy and a genuine interest in customer satisfaction Positive attitude and ability to remain composed under pressure Commitment to continuous improvement and collaboration Work Environment Hybrid model: 3 days in-office, 2 days remote (initial 3 months fully in-office) Team of 6: collaborative and supportive, with a culture of growth and development Why Join Us At Grohe, we invest in people who show commitment and potential. High performers are given opportunities to grow and evolve within the organization. You’ll be part of a team that values ownership, visibility, and continuous improvement. Senior Level Entry level Employment Type Full-time Job Function Other Industries Manufacturing #J-18808-Ljbffr
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Customer Service Specialist
1 settimana fa
WorkFromHome, Italia LIXIL A tempo pienoGrohe is seeking a proactive and empathetic Customer Service Specialist to join our dynamic team in Milan. This full‑time hybrid role offers the opportunity to work closely with internal and external stakeholders, ensuring a seamless customer experience from order intake to fulfilment. About The Role Reporting to the Leader of Customer Service Italy, you...
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Customer Service Specialist
1 settimana fa
WorkFromHome, Italia Perfetti Van Melle A tempo pienoOverview Our colleagues in the Customer Service team of the European Plan & Deliver CoE are eager to team up with you to make sure everyone can enjoy our delicious freshmakers and sweets every single day. Where we need you: Job Title: Customer Service SpecialistDepartment: Plan & Deliver CoEDedication: Full timeLocation: Lainate, Via Clerici Serves as the...
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Hybrid Customer Service
1 settimana fa
WorkFromHome, Italia LIXIL A tempo pienoAn international manufacturing company is looking for a proactive Customer Service Specialist to join its team in Milan. This full-time hybrid role involves managing the full lifecycle of customer orders and resolving delivery issues while ensuring customer satisfaction. The ideal candidate has a Bachelor’s degree, 2–3 years of experience in customer...
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Customer Service Specialist
5 giorni fa
WorkFromHome, Italia LIXIL Group A tempo pienoLocation: Europe, Italy. Position: Customer Service Specialist at Grohe (Full Time, Hybrid). Date: 22 December 2025. About The Role Reporting to the Leader of Customer Service Italy, you will be responsible for managing daily operations related to customer orders, returns, and complaints. You’ll act as a key liaison between customers, agents, and the sales...
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Customer Service
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WorkFromHome, Italia Bolton Group A tempo pienoSiamo alla ricerca di un Customer Service & Logistics Specialist da inserire all’interno del team di Customer Service , parte integrante della funzione Supply Chain di Bolton Food , con sede in Italia, Milano . Stiamo cercando una persona dinamica, precisa e orientata al cliente, che supporti le attività operative e strategiche del team Customer Service,...
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Customer Service Specialist
1 settimana fa
WorkFromHome, Italia LIXIL A tempo pienoGrohe is seeking a proactive and empathetic Customer Service Specialist to join our dynamic team in Milan. This full‑time hybrid role offers the opportunity to work closely with internal and external stakeholders, ensuring a seamless customer experience from order intake to fulfilment. About the Role Reporting to the Leader of Customer Service Italy, you...
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Customer Service Specialist
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WorkFromHome, Italia Adecco A tempo pienoAdecco Italia Spa – Divisione Permanent Consulting - per storica realtà di Belluno, costituita da più plant, che mantiene un legame profondo con il territorio e rappresenta un simbolo di professionalità e competenza, incentrato sulle persone, con prodotti tecnologicamente all'avanguardia, sta selezionando una risorsa da inserire all'interno dell'Ufficio...
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Customer Service Specialist
7 giorni fa
WorkFromHome, Italia LIXIL A tempo pieno1 day ago Be among the first 25 applicants Job Details Company: Grohe S.p.A. Location: Milan, Italy Role: Customer Service Specialist Employment type: Full Time, Hybrid (3 days in-office, 2 days remote) Deadline: 22 December 2025 Application ID: LE_0147 Seniority level: Entry level Job function: Other Industry: Manufacturing About the role Reporting to the...
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Customer Service
5 giorni fa
WorkFromHome, Italia Randstad Filiale di Castano Primo Permanent A tempo pienoUn'azienda leader nel settore alimentare cerca un Customer Service & Logistic Specialist per la sede di Lainate. Si offre un contratto a tempo indeterminato, con salario indicativo tra 30 e 33K e la possibilità di lavorare in remoto 2 giorni alla settimana. I candidati ideali devono avere almeno cinque anni di esperienza nel campo e ottime competenze in...
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Customer Service Specialist
1 settimana fa
WorkFromHome, Italia LIXIL A tempo pienoEuropeItalyLE_0147-Grohe S.p.AEmployee AssignmentHybridFull Time22 December 2025 Grohe is seeking a proactive and empathetic Customer Service Specialist to join our dynamic team in Milan. This full-time hybrid role offers the opportunity to work closely with internal and external stakeholders, ensuring a seamless customer experience from order intake to...
