VP of Customer Success
2 settimane fa
South Georgia and the South Sandwich IslandsuConnect is on a mission to help more people realize their potential by improving access to career services for all people - early in their lives and throughout their careers. Initially focused on the traditional higher education market, uConnect’s All-In-One Virtual Career Center is used by a wide range of institutions including UCLA, MIT, and Baton Rouge Community College to radically improve utilization of career services, career readiness and student outcomes.We’re a mission‑driven team working in a fun and collaborative culture which puts people first. We have a physical office in Cambridge, MA but operate as a fully remote organization, encouraging mobility, and for all employees to work from their ideal environment. uConnect is backed by leading technology investors including Growth Street Partners, Strada Education and LearnLaunch.As the VP Customer Success at uConnect, you will lead a high‑performing team focused on delivering exceptional client experiences across the full customer lifecycle, from onboarding through renewal, expansion, and support. You will be responsible for delivering measurable customer outcomes, driving net revenue retention and ensuring exceptional customer experiences at scale.You’ll define and execute the strategy that aligns customer goals with uConnect’s mission, enabling your team to deliver consistent, high‑impact engagements across customer lifecycle. This is a strategic and hands‑on operational role; you will design and implement programs that drive product adoption, customer engagement, renewal execution and expansion opportunities, all while continuously improving internal processes and operational efficiency.You’ll work closely with cross‑functional teams to champion the voice of the customer and ensure we have the systems, playbooks, tools and data in place to deliver consistent, repeatable success at scale.Strategy & ExecutionOwn and execute customer success strategy across onboarding,
-
VP of Business Development
1 settimana fa
Rome, Italia Altro A tempo pienoOur client is hiring a VP of Business Development Our client, Instantly.ai - a fast-growing PLG SaaS company - is looking for a high-performing VP of Business Development to build and scale their BD function from scratch.This is a strategic, hands-on role reporting directly to the founders, with full ownership over partnerships, integrations, and strategic...
-
VP of Business Development
4 settimane fa
Rome, Italia Altro A tempo pienoOur client is hiring a VP of Business Development Our client, Instantly.ai - a fast-growing PLG SaaS company - is looking for a high-performing VP of Business Development to build and scale their BD function from scratch.This is a strategic, hands-on role reporting directly to the founders, with full ownership over partnerships, integrations, and strategic...
-
VP of Business Development
3 giorni fa
Rome, Italia OnHires A tempo pienoOur client is hiring a VP of Business Development Our client, Instantly.ai - a fast-growing PLG SaaS company - is looking for a high-performing VP of Business Development to build and scale their BD function from scratch.This is a strategic, hands-on role reporting directly to the founders, with full ownership over partnerships, integrations, and strategic...
-
Customer Success Manager
1 settimana fa
Rome, Italia Altro A tempo pienoJoin to apply for the Customer Success Manager role at DedagroupJoin to apply for the Customer Success Manager role at DedagroupGet AI-powered advice on this job and more exclusive features.Deda Tech è parte del Gruppo Deda, specializzata in Managed Cloud & Security Services, e porta evoluzione e semplificazione nelle aree infrastruttura, cybersecurity e...
-
Customer Success Manager
6 giorni fa
Rome, Italia Altro A tempo pieno30.000,00USD/yr - 50.000,00USD/annoCustomer Success Manager – EMEAAbout FirstIgnite: FirstIgnite is a venture-backed startup accelerating research commercialization. Our AI-powered platform connects universities with leading corporations, startups, and investors to drive innovation partnerships. We work with institutions around the world to help bring...
-
Director of Partner Success
4 giorni fa
Rome, Italia Altro A tempo pienoDirector of Partner Success - Southern & Eastern EuropeWe are seeking a customer‑centric Director of Partner Success to lead and scale our PSM team in Southern Europe. Your primary focus will be retention, ensuring customers and partners experience a consistent, high‑value journey where KPIs are met, risks are addressed early, and forecasting is...
-
Customer Success
4 settimane fa
Rome, Italia Altro A tempo pienoJoin to apply for theCustomer Success & Application Engineerrole atSmart RobotsSmart Robots, a scale‑up within thee‑Novia Group , digitalizes manual operations in manufacturing through 3D vision, augmented reality, and artificial intelligence technologies. Our mission is to enable intelligent, efficient, and human‑centred factories by providing tools...
-
Director of Partner Success
4 giorni fa
Rome, Italia Altro A tempo pienoDirector of Partner Success - Southern & Eastern EuropeWe are seeking a customer‑centric Director of Partner Success to lead and scale our PSM team in Southern Europe. Your primary focus will be retention, ensuring customers and partners experience a consistent, high‑value journey where KPIs are met, risks are addressed early, and forecasting is...
-
Director of Partner Success
2 giorni fa
Rome, Italia Altro A tempo pienoDirector of Partner Success - Southern & Eastern Europe We are seeking a customer‑centric Director of Partner Success to lead and scale our PSM team in Southern Europe. Your primary focus will be retention, ensuring customers and partners experience a consistent, high‑value journey where KPIs are met, risks are addressed early, and forecasting is...
-
Director of Partner Success
2 giorni fa
Rome, Italia Altro A tempo pienoDirector of Partner Success - Southern & Eastern Europe We are seeking a customer‑centric Director of Partner Success to lead and scale our PSM team in Southern Europe. Your primary focus will be retention, ensuring customers and partners experience a consistent, high‑value journey where KPIs are met, risks are addressed early, and forecasting is...
