Front Office Agent

1 giorno fa

salò, Italia A-ROSA Hotels Saló A tempo pieno

At A-ROSA resorts, our guests enjoy exceptional and unforgettable experiences right on their doorstep. Whether seeking excitement, relaxation, or simply a stylish retreat, we offer a blend of luxury, adventure, and a high feel-good factor.Our team is key to this success. As passionate hosts and team players, our employees shape the unique A-ROSA atmosphere, where dedication, innovation, and a warm welcome create the perfect environment for our guests to feel at home.Now, A-ROSA is bringing its innovative philosophy to Italy, with a new prestigious 5-star resort on the picturesque western shores of Lake Garda. This exceptional location, nestled between olive groves and overlooking crystal-clear waters, embodies the Mediterranean lifestyle. We are seeking a Front Office Agent (m/f/d) to bring the essence of our A-ROSA experience to life in this stunning setting.You work in the early and late shift at reception (in exceptional cases also in the night shift).You ensure the best possible guest service within your department, taking into account special guests.You will familiarise new trainees and interns and be their first point of contact during the induction period.You actively support all processes at reception and take on general front office tasksYou accept complaints and claims and are responsible for handling them confidentially.You are jointly responsible for compliance with credit guidelines.You inspire our guests with enthusiasm for the hotel's products and actively offer them.You convey the A-ROSA holiday feeling to guests at all timesCompleted training as a hotel specialist and / or relevant professional experienceA positive charisma and enthusiasm that you can convey to your guests and colleaguesA high level of initiative and sales talentItalian and English confidence are mandatory. German language skills are also required (minimum B1)Customer centricity, high attention to details, problem solving, punctuality, proactivity, flexibility and team working skills are a mustLegal right to work in ItalyFull time and permanent labour contract according to C.C.N.L. Settore Turismo with high level compensationStaff house in the middle of the center of SalóCanteen and breaksHigh level learning activitiesFood&Beverage discountsFamily&Friends discounts in the ResortDiscount on SPA servicesstrategic position (just 1 km of distance from the Resort to Salò beaches, ferries pier, historic center and promenade)Career opportunities in a successful and international group.#J-18808-Ljbffr

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    Salò, Italia A-ROSA Hotels Saló A tempo pieno

    A luxury hotel chain is seeking a Front Office Agent to provide exceptional guest service at their new 5-star resort on Lake Garda. Responsibilities include managing reception shifts, assisting guests, and training new staff. Candidates must have hotel training, speak Italian and English fluently (German B1 preferred), and possess strong customer service...

  • Front Office Agent

    2 giorni fa

    Salò, Italia A-ROSA Hotels Saló A tempo pieno

    A luxury hotel chain is seeking a Front Office Agent to provide exceptional guest service at their new 5-star resort on Lake Garda. Responsibilities include managing reception shifts, assisting guests, and training new staff. Candidates must have hotel training, speak Italian and English fluently (German B1 preferred), and possess strong customer service...

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    Salò, Italia A-ROSA Hotels Saló A tempo pieno

    At A-ROSA resorts, our guests enjoy exceptional and unforgettable experiences right on their doorstep. Whether seeking excitement, relaxation, or simply a stylish retreat, we offer a blend of luxury, adventure, and a high feel-good factor.Our team is key to this success. As passionate hosts and team players, our employees shape the unique A-ROSA atmosphere,...

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