Technical After-Sales Automotive

3 settimane fa


Rome, Italia ADECCO ITALIA S.p.A. A tempo pieno
Professional Solutions, an Adecco Group company and specialist in creating solutions and managing Outsourcing services, operates nationwide in two main areas: Field Marketing and Operations. We are looking for highly motivated individuals for the role of:

Technical After-Sales Automotive (English Language)

The candidate will be responsible for maintaining the quality and service standards of the technical support team in claims processing. Activities: - Management and analysis of technical support tickets (1st level help desk). - Support in the implementation of practices to improve the operational efficiency of processes. - Review of warranty claims. - Ongoing interface with dealers in the field and remotely. - Creation and review of monthly reports. - Creation and management of team performance and process reports. Requirements: - Previous experience in the automotive/motorcycle industry. -Mandatory knowledge of English language (at least B2). - Knowledge of automotive components (related to engine; injections; electrical components). - Knowledge of technical documentation. - Good knowledge of the English language.

What we offer: -Retribution and placement will be evaluated according to the actual skills of the resource, offering a contract commensurate with experience. -Working tools.

Professional Solutions srl è un datore di lavoro di pari opportunità che sostiene la diversità e l'inclusione. Il presente annuncio è rivolto ad entrambi i sessi ai sensi del D.Lgs 198/2007 ed a persone di tutte le età, nazionalità, etnia, orientamento o espressione di genere, orientamento sessuale e credo religioso ai sensi dei decreti legislativi 215/03 e 216/03.

Disponibilità oraria: Full Time #J-18808-Ljbffr
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