Operations - MO Team Lead
1 settimana fa
your opportunity What will your essential responsibilities include?
Ensure that both individual & corporate targets are met while fostering continuous development of staff. Ensure that staff remain motivated, focused, engaged & act according to AXA XL commitments. Provide feedback to staff both formally & informally. Ensure staff professional update and continuous training.
Manage Interns/trainee onboarding and training on the job.
Ensure that all functions within the team follow relevant procedures, KPIs and are compliant with regulatory requirement.
Monitor and report fulfillment of MO KPIs to Operation Lead
Continually look to enhance the efficiency of the processes, find and implement solution to mitigate and improve them. Introduce, develop & document improved ways of data analysis and interpretation.Coordinate meeting with important Stakeholder to monitor ongoing activities, check common procedures and objectives: UWs, Claims, CC&CM and Reinsurance
Coordinate meeting with ESS Poland/ESS India teams to check activities and find solutions to improve processes.
Direct Management of owned accounts according to rules and guidelines reporting in a timely manner.
Act as an effective deputy/alternate for Middle Office Operations Lead/Manager as may be required.This position reports to Operations Lead, ItalySHARE your talentWe are looking for someone who has these qualifications and skills.Required skills and Abilities: Demonstrate strong knowledge of insurance policy forms (Property and Casualty), operating systems, rating, coding, and policy administration.Has knowledge of the insurance regulatory system and Underwriting process. Anticipate key issues and negotiate high stakes or multi-entities contracts. Awareness of compliance procedures & regulatory reporting requirements.Focus on Customer centricity: place the customer at the center of all decisions and actions. Leveraging technology and data, understand and anticipate customer needs and behaviors. Use empathic listening and formulate customized advices and solutions. Demonstrate decision-making skills by selecting the relevant information among vast amounts of available data; perform a data and fact-based analysis of the situation, even in uncertain contexts. Swiftly identify the alternatives and select the best one.
Keep the focus on achieving his/her goals over time.Demonstrate leadership and get the team to embrace his/her position. Remain composed and manage his/her own stress, without letting negative emotions linger. Convey a clear vision, take others’ perspectives into account and use data / facts to agree on a common vision and roadmap. Reach a win/win closure of the situation, accepted by all parties involved.Have a logical and innovative approach providing solutions to complex problems. Able to work under his/her own initiative and manage priorities in order to meet tight deadlines.Communicate and work in Italian and English.FIND your futureAXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.How? By combining a strong and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.Learn more at axaxl.comCorporate ResponsibilityAt AXA XL our approach to corporate responsibility (CR) is the same as our approach to business; constantly seeking to provide innovative solutions to the world’s most complex problems. From offering our expertise, products and services to help build more resilient communities, to advancing understanding and response to climate change, our strategy – Our Impact. Our Future. – aligns key issues that are pertinent to our business – climate, water and financial resilience - and contributes to AXA Group’s purpose to “Act for human progress by protecting what matters.”.·
Climate: We’re reducing our carbon footprint, protecting ecosystems and exploring how our business can help build a better world.·
Water: We’re developing water resilience where it is — and will be — needed most.·
Financial resilience: We’re helping create opportunities for the unemployed and underemployed, so they can be better prepared for unexpected changes.·
Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as our “Hearts in Action” programs. For more information, please see the Corporate Responsibility section on our website.Inclusion & DiversityAXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, while creating an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.·
Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe·
Robust support for Flexible Working Arrangements·
Enhanced family friendly leave benefits·
Named to the Diversity Best Practices Index·
Signatory to the UK Women in Finance CharterLearn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.Job SummaryJob number: AXA11215D20230727Date posted : 2023-07-28Profession: Operational ExcellenceEmployment type: STANDARD
-
Team Lead Operations
2 giorni fa
Milano, Italia Amazon Italia Transport Srl A tempo pienoDiploma di qualifica professionale (Livello 3 secondo il Quadro europeo delle qualifiche [EQF] ) - Ottima padronanza della lingua italiana (parlato, ascolto, scrittura) - Padronanza base dell’inglese (A2, elementare-pre-intermedio) - Buone capacità di comunicazione - Capacità analitiche (capacità di identificare le cause alla radice dei problemi,...
-
Customer Operations Lead
7 giorni fa
Milano, Italia NCR A tempo pienoJob title: Customer Operations Lead Position Summary Our Customer Operations Lead will be accountable to manage and support our key Enterprise Global Restaurant accounts across Europe. You will own and develop a customer centric approach to ensuring customer satisfaction at all times while working with internal and external service providers. This...
-
Team Lead Logistics
2 ore fa
Milano, Italia Enpal Italia Srl A tempo pienoDescrizione dell'azienda Enpal insegue il sogno di costruire la più grande community di energia rinnovabile al mondo. Come lo realizziamo? Vendiamo impianti fotovoltaici, accumulatori di energia e wallbox con una tariffa all-inclusive che unisce una tariffa elettrica ecologica a basso costo con una soluzione completa integrata. Fedele al motto "digitale,...
-
Team Lead
1 giorno fa
Milano, Italia sennder A tempo pienosennder is Europe’s leading digital freight forwarder. In a traditional industry, we are moving fast to digitise and automate all road logistics processes. We are a growing team looking for a Team Lead - Accounting & Tax to help us on our journey to revolutionise road freight logistics. You would join our Finance Team, based out of the Milan office and...
-
Team Lead Account Management
2 giorni fa
Milano, Italia sennder A tempo pieno**_Team Lead Account Management - Domestic Market_** **sennder is Europe's leading digital freight forwarder. In a traditional industry, we are moving fast to digitise and automate all road logistics processes. We are a growing team looking for a Team Lead Account Management to help us on our journey to revolutionise road freight logistics. You would join...
-
Team Lead Account Management
2 giorni fa
Milano, Italia sennder A tempo pieno**_Team Lead Account Management - Domestic Market - L.68/99_** **sennder is Europe's leading digital freight forwarder. In a traditional industry, we are moving fast to digitise and automate all road logistics processes. We are a growing team looking for a Team Lead Account Management to help us on our journey to revolutionise road freight logistics. You...
-
Carrier Manager Team Lead
6 giorni fa
Milano, Italia sennder A tempo pieno**_Carrier Manager Team Lead - Responsabile Ufficio Traffico - L.68/99_** **sennder is Europe's leading digital freight forwarder. In a traditional industry, we are moving fast to digitise and automate all road logistics processes. We are a growing team looking for a Carrier Manager Team Lead - Responsabile Ufficio Traffico to help us on our journey to...
-
Carrier Manager Team Lead
6 giorni fa
Milano, Italia sennder A tempo pieno**_Carrier Manager Team Lead - Responsabile Ufficio Traffico_** **sennder is Europe's leading digital freight forwarder. In a traditional industry, we are moving fast to digitise and automate all road logistics processes. We are a growing team looking for a Carrier Manager Team Lead - Responsabile Ufficio Traffico to help us on our journey to revolutionise...
-
Field Sales Representative
2 giorni fa
Milano, Italia SumUp A tempo pienoAt SumUp, we are building a world where merchants can succeed while doing what they truly love. Our mission from day one has been simple: to empower local merchants with simple and innovative tools, allowing them to regain the joy of success. SumUp is a digital ecosystem dedicated to local entrepreneurs. Our range of solutions addresses all challenges faced...
-
Sales Operations
7 giorni fa
Milano, Italia Fido A tempo pienoWe are looking for a Sales Operations to join our team and support our sales team to ensure our organization reaches the sales goals each year. Sales Operations responsibilities include building pitches and documents for the sales team, conducting research and analyzing data and overseeing various administrative tasks required to ensure our organization...
-
Operations Office Intern
7 giorni fa
Milano, Italia Boston Consulting Group A tempo pieno**WHAT YOU'LL DO**: You will provide general and administrative support for the Operations Office and Executive Assistant Team, while being involved in numerous tasks of senior colleagues, management of agendas, coordination of travels, organization and scheduling of internal meetings and meeting with clients. **YOU'RE GOOD AT**: - Supporting in...
-
Team Lead Account Management
2 giorni fa
Milano, Italia sennder A tempo pienosennder is Europe’s leading digital freight forwarder. In a traditional industry, we are moving fast to digitise and automate all road logistics processes. We are a growing team looking for a Team Lead Account Management to help us on our journey to revolutionise road freight logistics. You would join our Operations Team, based out of the Milan office and...
-
Team Lead Account Management
2 giorni fa
Milano, Italia sennder A tempo pienosennder is Europe’s leading digital freight forwarder. In a traditional industry, we are moving fast to digitise and automate all road logistics processes. We are a growing team looking for a Team Lead Account Management to help us on our journey to revolutionise road freight logistics. You would join our Operations Team, based out of the Milan office and...
-
Team Lead Account Management
5 giorni fa
Milano, Italia sennder A tempo pienosennder is Europe’s leading digital freight forwarder. In a traditional industry, we are moving fast to digitise and automate all road logistics processes. We are a growing team looking for a Team Lead Account Management to help us on our journey to revolutionise road freight logistics. You would join our Operations Team, based out of the Milan office and...
-
Team Lead Account Management
4 giorni fa
Milano, Italia sennder A tempo pienosennder is Europe’s leading digital freight forwarder. In a traditional industry, we are moving fast to digitise and automate all road logistics processes. We are a growing team looking for a Team Lead Account Management to help us on our journey to revolutionise road freight logistics. You would join our Operations Team, based out of the Milan office and...
-
Operations Specialist
3 giorni fa
Milano, Italia Mdotm Ltd A tempo pienoMDOTM is looking for an outstanding Operations Specialist passionate about financial markets with strong business orientation and communication skills. As an Operations Specialist you will be working in close contact with the company's top management across operations, strategy, business development, communication and special projects to help translate...
-
Carrier Manager Team Lead
1 settimana fa
Milano, Italia sennder A tempo pienosennder is Europe’s leading digital freight forwarder. In a traditional industry, we are moving fast to digitise and automate all road logistics processes. We are a growing team looking for a Carrier Manager Team Lead - Responsabile Ufficio Traffico to help us on our journey to revolutionise road freight logistics. You would join our Operations department,...
-
Carrier Manager Team Lead
1 settimana fa
Milano, Italia sennder A tempo pienosennder is Europe’s leading digital freight forwarder. In a traditional industry, we are moving fast to digitise and automate all road logistics processes. We are a growing team looking for a Carrier Manager Team Lead - Responsabile Ufficio Traffico to help us on our journey to revolutionise road freight logistics. You would join our Operations department,...
-
Carrier Manager Team Lead
6 giorni fa
Milano, Italia sennder A tempo pienosennder is Europe’s leading digital freight forwarder. In a traditional industry, we are moving fast to digitise and automate all road logistics processes. We are a growing team looking for a Carrier Manager Team Lead - Responsabile Ufficio Traffico to help us on our journey to revolutionise road freight logistics. You would join our Operations department,...
-
Operations Manager
2 settimane fa
Milano, Italia Clasquin A tempo pieno**PASSION, ENTREPRENEURSHIP, RELIABILITY, PROACTIVITY, ACCURACY** Are you proactive, recognized for your excellent communication skills and customer orientation? Are you interested in working for a medium-sized international company, showing a clear strategy and double-digit growth for 20 years? Do you feel in line with our Motto: The Clients, Profit & Fun...
