Lavori attuali relativi a Manager, Customer Success - Bardi - Docebo
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Manager, Customer Success
2 mesi fa
Bardi, Italia Docebo A tempo pienoAbout This Opportunity:The Manager, Customer Success is a leadership role responsible for overseeing and managing a Customer Success team, focusing on driving customer satisfaction, retention, and growth by building strong relationships with customers. The Manager, Customer Success contributes to the customer success strategy, ensuring effective execution,...
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Manager, Customer Success
2 giorni fa
Bardi, Italia Docebo A tempo pienoAbout This Opportunity: The Manager, Customer Success is a leadership role responsible for overseeing and managing a Customer Success team, focusing on driving customer satisfaction, retention, and growth by building strong relationships with customers.The Manager, Customer Success contributes to the customer success strategy, ensuring effective execution,...
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Manager, Customer Success
1 mese fa
Bardi, Italia Docebo A tempo pienoHey you! Want to work for one of the fastest growing SaaS companies in the world?We're building the next generation of learning software that companies like AWS, Netflix, Opentable and L'Oreal rely on to deliver training. We believe learning is for everyone, and that we all have something we can learn from each other. We rely on one another to continuously...
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Customer Success Manager
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Bardi, Italia Td Synnex A tempo pienoWe're TD SYNNEX, a leading IT distributor and solutions aggregator for the IT ecosystem.We're 23,000 of the IT industry's best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world.We're an innovative partner that helps our customers maximize the value of IT investments, demonstrate...
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Customer Success Manager
3 settimane fa
Bardi, Italia Tn Italy A tempo pienocol-wideJob Description:We'reTD SYNNEX, a leading IT distributor and solutions aggregator for the IT ecosystem. We're 23,000 of the IT industry's best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We're an innovative partner that helps our customers maximize the value of IT...
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Customer Success Manager Aws
1 mese fa
Bardi, Italia Td Synnex A tempo pienoWe're TD SYNNEX, a leading IT distributor and solutions aggregator for the IT ecosystem.We're 23,000 of the IT industry's best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world.We're an innovative partner that helps our customers maximize the value of IT investments, demonstrate...
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Customer Success Advocate
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Bardi, Emilia-Romagna, Italia Igenius A tempo pienoAbout the RoleiGenius is seeking a highly skilled Customer Success Advocate to join our team. As a key member of our customer success efforts, you will be responsible for ensuring that every interaction with our customers leaves a lasting positive impression.Key ResponsibilitiesCustomer Engagement: Be the bridge between our company and our valued customers,...
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Customer Success Engineer
4 settimane fa
Bardi, Italia Igenius A tempo pienoiGenius is seeking a dynamic Customer Success Engineer, passionate about helping customers succeed with our product.In this role, you'll be at the forefront of our customer success efforts, ensuring that every interaction leaves a lasting positive impression.The profile will report directly to the Head of Go to Market and Customer Success.Join us in...
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Technical Consultant, Customer Success
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Bardi, Italia Centric Software A tempo pienoProfessional Services - North Italy, Remote, Italy - Full Time We are looking for a Technical Consultant to join our team at a dynamic, high growth B2B technology company!Centric Software specializes in technology innovations for fashion, Retail, Apparel Footwear Industry, fast moving consumer goods (FMCG) and High-Fashion market outdoor to help them design,...
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Senior Customer Growth Manager
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Bardi, Emilia-Romagna, Italia Opentext A tempo pienoAbout the RoleAs a Senior Customer Growth Manager at OpenText, you will play a critical role in driving revenue growth and customer satisfaction. This is a hybrid position that requires a unique blend of sales, customer success, and strategic account management skills.Key ResponsibilitiesDevelop and strengthen strategic relationships with assigned accounts...
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Senior Customer Growth Manager
5 giorni fa
Bardi, Emilia-Romagna, Italia Opentext A tempo pienoAbout the RoleAs a Senior Customer Growth Manager at OpenText, you will play a critical role in driving revenue growth and customer satisfaction. This is a hybrid position that requires a unique blend of sales, customer success, and strategic account management skills.Key ResponsibilitiesDevelop and strengthen strategic relationships with assigned accounts...
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Technical Consultant, Customer Success
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Bardi, Italia Centric Software A tempo pienoProfessional Services - North Italy, Remote, Italy - Full TimeWe are looking for a Technical Consultant to join our team at a dynamic, high growth B2B technology company! Centric Software specializes in technology innovations for fashion, Retail, Apparel & Footwear Industry, fast moving consumer goods (FMCG) and High-Fashion market outdoor to help them...
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Client Success Manager
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Bardi, Italia Esw A tempo pienoThe Opportunity Our purpose is clear: to create meaningful moments between people and the brands they love.We empower brands to expand their global reach to over 260 countries, ensuring simple and seamless e-commerce experiences for consumers worldwide.Through our comprehensive integration solutions, we provide a complete international checkout experience,...
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Client Success Manager Emea
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Bardi, Italia Live Story A tempo pienoLive Story is a Creative Digital Experience Platform.It's the no-code solution to freehandedly turn content into a real story and publish it to the web fast.It reduces the friction in the execution process: less time and fewer resources are required, which translates to lower costs and full independence.With Live Story, a company can skip developmental...
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Customer Manager
3 mesi fa
Bardi, Italia Lactalis Italia Srl A tempo pienoGruppo Lactalis Italia è alla ricerca di di un/a Customer Manager da inserire nella BU MEAT all'interno della Direzione Commerciale.La risorsa, riportando al Customer Team Manager Field, avrà le seguenti responsabilità:Sviluppare la migliore strategia commerciale per i clienti in portafoglio nel rispetto delle politiche commerciali concordate e in...
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Customer Manager
3 mesi fa
Bardi, Italia Lactalis Italia Srl A tempo pienoGruppo Lactalis Italia è alla ricerca di di un/a Customer Manager da inserire nella BU MEAT all'interno della Direzione Commerciale.La risorsa, riportando al Customer Team Manager Field, avrà le seguenti responsabilità: Sviluppare la migliore strategia commerciale per i clienti in portafoglio nel rispetto delle politiche commerciali concordate e in...
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Customer Success Specialist
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Bardi, Italia Metro Italia A tempo pienoDescrizione del lavoroOBIETTIVISupportare i clienti Metro che hanno acquistato un prodotto digitale Dish (Starter, Reservation, Order, POS, PAY) aiutandoli ad utilizzare al meglio lo strumento e mantenendo basso il tasso di abbandono (churn rate).PRINCIPALI ATTIVITA'Gestisce la lista di clienti Dish assegnata : il Customer Success Specialist contatta...
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Customer Success Specialist
1 mese fa
Bardi, Italia Lavoropiù A tempo pienoFarmapiù, divisione specialistica del gruppo Lavoropiù Spa, ricerca un/una Customer Success Specialist per azienda leader in soluzioni di convalida e monitoraggio ambientale per le aziende life scienze e alimentari, sita in zona Pero (MI).La risorsa avr le seguenti responsabilit : - Gestire le richieste di assistenza in entrata in modo tempestivo e...
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Customer Manager
4 settimane fa
Bardi, Italia Gruppo Lactalis Italia A tempo pienoGruppo Lactalis Italia è alla ricerca di un/a Customer Manager da inserire nella BU MEAT all'interno della Direzione Commerciale.La risorsa, riportando al Customer Team Manager Field, avrà le seguenti responsabilità:Sviluppare la migliore strategia commerciale per i clienti in portafoglio nel rispetto delle politiche commerciali concordate e in coerenza...
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Bardi, Italia Caldic Uk A tempo pienoThe Customer Development Manager for the Dairy Market will reinforce the Italian sales team Food Ingredients and contribute to the expansion of commercial sales activities with customers and prospects.Job PurposeThe Customer Development Manager Food Ingredients is responsible for direct commercial sales activities for A, B and C1 customers and maintaining...
Manager, Customer Success
2 mesi fa
Hey you Want to work for one of the fastest growing SaaS companies in the world?We're building the next generation of learning software that companies like AWS, Netflix, Opentable and L'Oreal rely on to deliver training We believe learning is for everyone, and that we all have something we can learn from each other. We rely on one another to continuously innovate our products and processes to create an exceptional experience for our employees, customers and partners.Still not sure? We are a culture where values are at the center of everything we do. We also embody what we call the Docebo Heart. We trust our teammates, assume the best of one another, and also hold space for all the differences that make us better. So what are you waiting for? Apply today Join 800+ global Docebians and change the way people learn. Are you ready to be a part of the learning revolution?About This Opportunity:The Manager, Customer Success is a leadership role responsible for overseeing and managing a Customer Success team, focusing on driving customer satisfaction, retention, and growth by building strong relationships with customers. The Manager, Customer Success contributes to the customer success strategy, ensuring effective execution, and driving continuous improvement to deliver exceptional customer experiences.ResponsibilitiesExecute the Customer Success strategy aligned with the company's goals and objectives Define clear goals, key performance indicators (KPIs), and metrics to measure customer success and team performance Collaborate with cross-functional teams, such as Sales, Marketing, and Product Lead and manage a team of Customer Success professionals, providing guidance, mentorship, and supportSet performance expectations, establish development plans, and conduct regular performance reviews for team members Foster a customer-centric culture within the team, promoting collaboration, knowledge sharing, and continuous learningBuild and maintain strong relationships with key customers, acting as a strategic advisor and advocateCollaborate with the team to develop and execute customer success plans as necessary Ensure effective communication and coordination between customers and internal stakeholders to drive customer satisfaction Develop and implement standardised processes, methodologies, and best practices to drive consistent and efficient customer success operationsUtilise customer success platforms and tools to track customer engagements, monitor customer health, and measure customer success metricsIdentify opportunities for process improvements and automation to enhance customer success operations and scalabilityRequirementsMinimum of 3-5 years leadership experience for a team in a customer-facing role;Experience working with B2B accounts;Proven track record of consistently assisting customers in achieving their desired business outcomes to drive upsell and cross-sell opportunities;Strong written and oral (live and virtual) communication skills;Able to build relationships and rapport virtually;Ability to handle high-pressure situations and varying work volumes;Ability to demonstrate empathy while balancing the requirements of a business relationship between Docebo and its customers;Ability to autonomously balance time and effort to achieve goals;Strong problem-solving skills;Self-driven and collaborative;Knowledge of HR / LMS technologies is desired;Ability to travel, with notice, up to 25%Benefits Perks -Generous Vacation Policy, plus 2 extra floating holidays to use for religious or cultural events that matter to you-Employee Share Purchase Plan-Career progression/internal mobility opportunities-Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)-WeWork partnership and "Work from Anywhere" programHybrid Office Model We believe when people are together, they develop deeper relationships and accelerate innovation. Because of this, all Docebo employees worldwide are "hybrid." We encourage in-person collaboration while supporting work-from-home when employees need dedicated focus time, allowing Docebians to do their best every day. Each team leader is able to decide how often their teams come into the office, considering the needs of the team and the employee's needs. Our Talent Acquisition team will let you know about the role you are applying for and the hybrid details during the first interview. About Docebo Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs (TSX: DCBO NASDAQ: DCBO), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process.Docebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values, simply defined and manifested in everything we do - Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market. Apply todayDocebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.Any individuals requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to recruiting_accommodations (at) docebo.com. The e-mail should include a description of the requested accommodation and the position you're applying for or interested in. #J-18808-Ljbffr
