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Bottega Veneta Client Advisor

3 mesi fa


Milano, Italia B.V. Italia S.R.L. A tempo pieno

BOTTEGA VENETA Client AdvisorApplyLocations: MILANOTime Type: Part-timePosted on: Posted 30+ Days AgoJob Requisition ID: R123368Summary: Bottega Veneta – inspiring individuality with innovative craftsmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza, the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much of a feeling as it is an aesthetic.Job Description:We are currently seeking a Client Advisor (Part-time 20 hours) who will report to the Store Manager as part of our dynamic team in Milano Rinascente Store.Your Opportunity:Meet performance expectations and provide excellent client service to ensure client satisfaction in alignment with company standards.How You Will Contribute?Finalize sales targets achievements in line with company strategyEmbrace the clienteling culture of building strong and long-term relationships with clientsCollect and update client information to ensure efficient use of CRMCreate an engaging and emotional client experience offering the best-in-class service, in line with Bottega Veneta Client JourneyUnderstand luxury, the collections, and fashion trendsWork on silhouettes, bring alternative items to get clients to discover more about the collectionHave a positive approach, contribute to teamwork, adapt to different personalities, seek support from and provide support to colleaguesKnow and apply company policies, procedures, and guidelinesKeep the stock tidy, know and monitor stock deliveries and availabilities, communicate in a timely manner out-of-stock merchandise and any other useful informationWho You Are?Previous Sales experience of 1-2 years preferably in Fashion Luxury contextsExcellent client service attitude and high flexibility to adapt to several types of ClientsExcellent communication and empathetic skillsGood team playerMultitasking, flexibleCapacity to work in a fast-moving and dynamic environment and able to build a strong and diversified client portfolioFluency in English is mandatoryWhy Work With Us?This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.Job Type: Fixed Term (Fixed Term)Start Date: 2023-11-27Schedule: Part-timeOrganization: B.V. ITALIA S.R.L. #J-18808-Ljbffr