Lavori attuali relativi a Senior Customer Service Representative - Lazio - Stryker Group
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Customer Care Representative Italian
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Customer Care Representative French
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Customer Service Representative In Berlin
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Customer Service Representative In Berlin
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Lazio, Italia Blu Selection A tempo pienoQuality and Service is what it is all about in today's world for companies to remain competitive.From solving technical issues, providing product advice, and following up on customer satisfaction, there are many areas where excellent customer support is required, and this is where the company needs you!Join our client's team in Berlin, and you will have the...
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Customer Service Representative In Berlin
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Lazio, Italia Blu Selection A tempo pienoQuality and Service is what is all about in today's world for companies to remain competitive. From solving technical issues, providing product's advice and following up on customer's satisfaction, there are many areas where excellent customer support is required and this is where the company needs you! Join our client's team in Berlin and you will have the...
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Customer Service Representative In Berlin
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Lazio, Italia Blu Selection A tempo pienoQuality and Service is what is all about in today's world for companies to remain competitive.From solving technical issues, providing product's advice and following up on customer's satisfaction, there are many areas where excellent customer support is required and this is where the company needs you!Join our client's team in Berlin and you will have the...
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Customer Service Representative Italy
1 settimana fa
Lazio, Italia Terumo A tempo pienoJob Summary We invite you to join us as a Customer Care Representative, becoming the most important link between your customers, our Sales Teams and the Supply Chain Organization.You will play a vital role in delivering an excellent customer experience to our client base in Italy.In a proactive and hands-on manner, you will contribute to an efficient order...
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Lazio, Italia Viking Emea A tempo pienoCustomer Service Representative (Dutch-speaking market) Viking EMEA is a subsidiary of its parent company Minimax Viking GmbH and is active in the sales and distribution of firefighting products and systems in Europe, the Middle East, and North Africa. Viking EMEA employs approximately 200 people and has distribution centers in Luxembourg (headquarters),...
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Member Service Representative
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Member Service Representative
1 mese fa
Lazio, Italia Gpofcu A tempo pienoOur Mission: To provide unwavering commitment to excellence in all we do for employees, members and the community we serve.Overview of the Role Member service representatives (MSRs) play an important role in the financial well-being of our members. An MSR helps troubleshoot account issues, perform account maintenance, and is also a resource to help our...
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Customer Service
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Customer Service
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Senior Customer Service
15 ore fa
Lazio, Italia Hays A tempo pienoLa tua nuova azienda Il nostro cliente è un importante tour operator italiano al quale ogni anno si affidano migliaia di viaggiatori con la certezza di vivere un'esperienza di viaggio unica e indimenticabile. Per implementazione del servizio di assistenza clienti e gestione reclami siamo alla ricerca un addetto/a al Customer Service.Il tuo nuovo ruolo La...
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Customer Service Representative
4 mesi fa
Lazio, Italia U Trust Insurance Agency Llc A tempo pienoAbout Us:U Trust Insurance Agency LLC is a leading trucking insurance agency serving clients across 27 states.With a strong commitment to excellence and customer satisfaction, we have built a reputation for providing top-notch insurance solutions and exceptional service.Position Overview:As a Customer Service Representative, you will play a vital role in...
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Customer Service Representative
3 mesi fa
Lazio, Italia U Trust Insurance Agency Llc A tempo pienocol-wideJob Description:About Us:U Trust Insurance Agency LLC is a leading trucking insurance agency serving clients across 27 states. With a strong commitment to excellence and customer satisfaction, we have built a reputation for providing top-notch insurance solutions and exceptional service.Position Overview:As a Customer Service Representative, you will...
Senior Customer Service Representative
3 mesi fa
Il Senior Customer Service Representative ha acquisito nel tempo conoscenze ed esperienza nel ruolo e ha consolidato la propria conoscenza dei vari aspetti del proprio ruolo. Grazie all'esperienza acquisita, il Senior Customer Service Representative è in grado di rispondere a richieste e domande e di segnalare eventuali problemi, se necessario.
Principali attività e responsabilità
Elaborazione di ordini e creditiOrganizzare resi e ritiri e gestire le richieste in merito ad avvisi di ricevimento e prezziGestione di e-mail e chiamate in arrivoComunicazione proattiva con i clienti interni ed esterniIndagini e risoluzione delle controversie sulle fattureRegistrare e seguire la risoluzione dei problemi e le relative comunicazioni al clienteComprovate conoscenze in almeno una o più aree/processi complessiResponsabilità di aree specifiche quali clienti chiave, ordini complessi (ad es. ordini capital, consumo dei lotti)Assegnazione efficace delle priorità alle attività all'interno di queste areePresa in carico di richieste complesse relative a queste areeIndagini e risoluzione di controversie sulle fatture e delle richieste in merito ai prezziIstruzione/qualifiche
Diploma di scuola superiore o equivalenteRequisito preferenziale: Ulteriore formazione in una disciplina pertinente (non essenziale)Esperienza/competenze
Requisiti essenziali: 3 anni in ruoli di servizio clienti, gestione degli ordini o contact centerComprovata capacità di instaurare solide relazioni con clienti e colleghiÈ in grado di comunicare in modo proattivo e professionale con i membri del team vendite e con i clientiCapacità di adattarsi a diversi tipi di persone e situazioni per garantire risultati positiviConoscenza intermedia di MS Excel, MS Outlook, MS Word, InternetConoscenza di base del sistema ERPSolida comprensione dei flussi del processo del Customer ServiceSolida comprensione delle buone pratiche di documentazione e conservazione della documentazioneUna certa esperienza nella gestione indipendente di situazioni difficiliLivello di inglese lavorativoCompetenze/comportamenti
Attenzione al clienteCollaborativoForte motivazione interna e motivazione a fare la differenzaMentalità positiva e ottimista e atteggiamento positivoAma assumersi personalmente la responsabilità di adempiere agli impegni presiAgisce con integrità
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