Customer Account Associate

2 settimane fa

Bardi, Italia Energizer A tempo pieno

This is Energizer Holdings, Inc.:

Energizer Holdings responsibly creates products to make lives easier and more enjoyable. To do this, we lean into our culture as an organization – we win together, while serving each other, with a willingness to act boldly, all while doing right. Our colleagues hail from all backgrounds, nationalities and walks of life, but our shared mission and purpose make us one team. Because we're a global organization, you will always have opportunities to learn, grow and develop in your career. We support flexible working arrangements wherever possible.

Position Summary: The Customer Account Associate will contribute to the team's achievement of the objectives set for Customer Supply Chain/Customer Service. He/she will actively demonstrate our corporate vision of outstanding customer service to all stakeholders through effective order management and the development of trusting relationships with all our customers, especially those under her/his responsibility.

Responsibilities: Order Management – Receipt and entry of orders with a high level of accuracy; communication of the response to the customer; delivery slot booking with the customer/carriers; validation of quantity, pricing and SCR details; checking of promotional discount details and evaluation of product availability; managing/controlling and agreeing with the customer any product substitutions and backorders. Delivery and Transport – Management of special customer requests (Pick & Pack); follow-up of open deliveries; management of delivery priorities and monitoring of workflows with the 3rd party warehousing provider. Ensure customers are regularly informed regarding any issues on product availability, delivery times and delays. Respond to customer enquiries, claims and complaints within agreed departmental time frames. Proactively use shared daily/weekly/monthly reports that show order status and performance to drive action for own accounts and to enable issue resolution allowing orders to be delivered on time and in full. Work collaboratively with all stakeholders in the Supply Chain – Supply and Demand Planning teams to manage critical product availability issues considering customer sensitivity; Finance & AR teams to resolve queries related to Order to Cash process. While striving to deliver highest levels of Customer Service, identify opportunities for the continuous improvement of daily activities, internal and external customer relationships. Work proactively on the continuous personal development that also supports business objectives (this can be through taking on new projects, cross departmental activities …). What we are looking for: Required Skills and Experience Italian and English language fluent Proficient with Microsoft Office tools, especially Excel SAP Knowledge Ability to work as part of a team as well as on own initiative Passionate about customer service Highly organized and able to manage deadlines effectively and efficiently High levels of attention to detail Flexible and responsive working style Good communicator with an excellent telephone manner Tenacity, common sense Initiative Preferred Skills and Experience Graduate level or equivalent Experience and knowledge of Supply Chain system (e.g. EDI) Experience of 3-5 years working within a similar business environment and in a similar Customer Service role Come join us Energizer is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, veteran status, national origin, race, religion, sex, sexual orientation, gender identity or any other legally protected status in accordance with applicable federal, state and local laws.

#J-18808-Ljbffr

  • Delivery Station Customer Service Associate

    1 mese fa

    Bardi, Italia Amazon Italia Customer Services Srl A tempo pieno

    At Amazon, our mission is to be Earth's most customer-centric company.To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders.We're making history and the good news is that we've only just...

  • Customer Service Associate

    4 settimane fa

    Bardi, Emilia-Romagna, Italia Ccr (Carrier Commercial Refrigeration) A tempo pieno

    Job Summary: We are seeking a highly skilled Customer Service Associate to join our best-in-class service back-office team at Ccr (Carrier Commercial Refrigeration). As a key member of our team, you will be responsible for delivering exceptional customer experiences, driving growth, and increasing revenue and gross margin.Key Responsibilities: Manage...

  • Customer Account Specialist

    2 mesi fa

    Bardi, Italia Bakelite A tempo pieno

    The Customer Service Account Specialist position is the prime contact for order related activities and is responsible for ensuring customer loyalty by effectively managing the order process. The role will interact with multiple departments across the organization and will be responsible for taking on the challenges of balancing customer and business...

  • Customer Account Specialist

    2 mesi fa

    Bardi, Italia Bakelite A tempo pieno

    The Customer Service Account Specialist position is the prime contact for order related activities and is responsible for ensuring customer loyalty by effectively managing the order process. The role will interact with multiple departments across the organization and will be responsible for taking on the challenges of balancing customer and business...

  • Customer Account Specialist

    2 mesi fa

    Bardi, Italia Bakelite A tempo pieno

    The Customer Service Account Specialist position is the prime contact for order related activities and is responsible for ensuring customer loyalty by effectively managing the order process.The role will interact with multiple departments across the organization and will be responsible for taking on the challenges of balancing customer and business needs...

  • Logistics Associate

    2 settimane fa

    Bardi, Emilia-Romagna, Italia Prozis A tempo pieno

    We are a powerhouse product developing company that thrives on innovation and customer satisfaction. Our team is passionate about delivering high-quality products to our customers, and we are looking for a skilled Logistics Associate to join our distribution team in Pieve Emanuele, Milano.As a Logistics Associate, you will be responsible for delivering our...

  • Sales Associate Part-Time

    3 settimane fa

    Bardi, Emilia-Romagna, Italia Etjca Spa A tempo pieno

    Job Title: Sales Associate Part-TimeAbout the Role: We are seeking a skilled Sales Associate to join our team at Etjca Spa. As a Sales Associate, you will be responsible for assisting customers and promoting our products in a fast-paced retail environment.Key Responsibilities:1. Assist customers with purchases and provide excellent customer service.2....

  • Customer Service

    3 settimane fa

    Bardi, Italia Relizont A tempo pieno

    Categoria: Customer ServiceLuogo di lavoro: OSNAGOAzienda Cliente, con sede in zona Osnago, operante nel settore metalmeccanico e specializzata nella produzione e commercializzazione di schede e componenti elettroniche, ci ha affidato l'incarico di individuare una persona interessata a ricoprire il ruolo di Customer Service Specialist da assumere...

  • Sales Associate Part Time 21h

    2 settimane fa

    Bardi, Emilia-Romagna, Italia Pvh Corp. A tempo pieno

    The PVH Italia Store Sales Associate Role The PVH Italia Store Sales Associate is responsible for delivering exceptional customer service and driving sales growth in our iconic Tommy Hilfiger and Calvin Klein stores. As a Brand Ambassador, you will be the face of our brand, providing customers with a seamless and enjoyable shopping experience. Key...

  • Sales Associate

    1 mese fa

    Bardi, Emilia-Romagna, Italia Vf Corporation A tempo pieno

    Join Our Team as a Sales Associate at Vans Scalo MilanoWe are seeking a motivated and customer-focused Sales Associate to join our Vans team in Locate di Triulzi (MI). As a Sales Associate, you will be the face of our brand, providing exceptional customer service and contributing to maintaining the highest standards in our store.Key Responsibilities:Provide...

  • Customer Service Associate

    3 settimane fa

    Bardi, Emilia-Romagna, Italia United Parcel Service A tempo pieno

    {"Job Description":"At United Parcel Service, we're committed to delivering exceptional customer experiences. As a Customer Contact Employee, you'll play a vital role in assisting raters and team leads with routine tasks, ensuring seamless data entry and documentation.Responsibilities include:Assisting with clerical tasks, such as information gathering,...

  • Facility Associate

    1 settimana fa

    Bardi, Italia Coima Rem Srl A tempo pieno

    COIMA REM S.r.l., società leader nello sviluppo e nella gestione immobiliare per conto di investitori istituzionali, ricerca una figura da inserire nella divisione di Property Management per la posizione di Associate Facility. La risorsa in questo ruolo sarà responsabile della gestione tecnica degli immobili garantendo l'adozione degli standard di...

  • Customer Service Assistant

    1 mese fa

    Bardi, Italia Watts Water Technologies A tempo pieno

    Customer Service AssistantCustomer Service Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems.Customer Service Representative Job Duties:Order entry and management for domestic and foreign customersAttracts potential customers by answering product and service questions; suggesting...

  • Supporto alle attività di Key Account

    3 settimane fa

    Bardi, Emilia-Romagna, Italia Randstad A tempo pieno

    Randstad Italia Spa, filiale di San Donato Milanese, cerca un collaboratore per un'importante azienda cliente che opera nel settore AUTOMOTIVE. Sede di lavoro: San Donato Milanese; Orario di lavoro: full-time dal lunedì al venerdì, con possibilità di smart working; Si prevede un contratto di somministrazione a tempo determinato di 12 mesi.RAL: 30/32K; Le...

  • Senior Account Manager

    4 settimane fa

    Bardi, Emilia-Romagna, Italia Kimberly-Clark A tempo pieno

    About the RoleWe are seeking a highly skilled Senior Account Manager to join our team at Kimberly-Clark. As a Senior Account Manager, you will be responsible for managing and nurturing key customer relationships in Italy to drive business growth and retention.Key ResponsibilitiesGrow existing business with end-user accounts by driving penetration across...

  • Community Associate

    1 mese fa

    Bardi, Italia Iwg Careers A tempo pieno

    Community Associate At Regus, we've built the world's largest workspace network so that our customers can work better, faster, happier. Join us in one of our Regus centre teams. Bring more freedom to more people and businesses. And you'll be able to work better, faster and happier too.The opportunity As a Community Associate, you'll work closely with new and...

  • Renewals Account Representative

    1 mese fa

    Bardi, Italia Opentext A tempo pieno

    OPENTEXT - THE INFORMATION COMPANY As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.Your impact:As a Renewals Account Representative, you will play a crucial role in driving maintenance...

  • Customer Service

    4 settimane fa

    Bardi, Italia Relizont A tempo pieno

    Categoria: Customer ServiceLuogo di lavoro: OSNAGOAzienda Cliente, con sede in zona Osnago, operante nel settore metalmeccanico e specializzata nella produzione e commercializzazione di schede e componenti elettroniche, ci ha affidato l'incarico di individuare una persona interessata a ricoprire il ruolo di Customer Service Specialist da assumere...

  • Customer Service

    1 mese fa

    Bardi, Italia Relizont A tempo pieno

    Categoria: Customer ServiceLuogo di lavoro: OSNAGOAzienda Cliente, con sede in zona Osnago, operante nel settore metalmeccanico e specializzata nella produzione e commercializzazione di schede e componenti elettroniche, ci ha affidato l'incarico di individuare una persona interessata a ricoprire il ruolo di Customer Service Specialist da assumere...

  • Strategic Account Manager

    2 settimane fa

    Bardi, Italia Pragmatike A tempo pieno

    Job Description: Location : Fully remote EU timezone (CET / 2hours) Start date : ASAP Languages : English is mandatory; Responsibilities : Develop and implement a strategic business plan outlining tactical approaches to achieve targets in the assigned sales region.Create and maintain a robust yearround sales pipeline using the CRM solution.Contribute to the...