Customer Service Associate

2 settimane fa


Bardi, Emilia-Romagna, Italia United Parcel Service A tempo pieno
{"Job Description":"

At United Parcel Service, we're committed to delivering exceptional customer experiences. As a Customer Contact Employee, you'll play a vital role in assisting raters and team leads with routine tasks, ensuring seamless data entry and documentation.

Responsibilities include:

  • Assisting with clerical tasks, such as information gathering, documentation, and data entry.
  • Operating the scanning station for imaging.
  • Answering phone calls from partners and other offices.
  • Completing first screen of B3 (customers' files) and opening LVS.

Key Qualifications:

  • Basic skills in Microsoft Excel, Word, and PowerPoint.
  • Strong typing skills.
  • Ability to read spreadsheets, extract information, and communicate findings to management.
  • Excellent communication skills.

Work Environment:

Permanent position, part-time 25 hours a week, Monday to Friday, 12:30 PM to 5:30 PM.

Seriate (BG) location.

"}

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