Customer Service Associate
2 settimane fa
At United Parcel Service, we're committed to delivering exceptional customer experiences. As a Customer Contact Employee, you'll play a vital role in assisting raters and team leads with routine tasks, ensuring seamless data entry and documentation.
Responsibilities include:
- Assisting with clerical tasks, such as information gathering, documentation, and data entry.
- Operating the scanning station for imaging.
- Answering phone calls from partners and other offices.
- Completing first screen of B3 (customers' files) and opening LVS.
Key Qualifications:
- Basic skills in Microsoft Excel, Word, and PowerPoint.
- Strong typing skills.
- Ability to read spreadsheets, extract information, and communicate findings to management.
- Excellent communication skills.
Work Environment:
Permanent position, part-time 25 hours a week, Monday to Friday, 12:30 PM to 5:30 PM.
Seriate (BG) location.
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