Customer Service Representative

3 settimane fa


Bardi, Emilia-Romagna, Italia Iwg Careers A tempo pieno

About the Role

We are seeking a highly skilled Customer Service Representative to join our team as a Community Associate. As a key member of our centre team, you will be responsible for providing exceptional customer service and ensuring that our customers have everything they need to succeed.

Key Responsibilities

  • Provide excellent customer service to new and existing customers, resolving issues and answering questions in a timely and professional manner.
  • Work closely with the Community Manager to plan and execute networking events and other centre activities.
  • Manage multiple tasks and priorities, including sorting mail, dealing with customer requests, and maintaining a clean and organized workspace.
  • Communicate effectively with customers, colleagues, and management, using strong interpersonal and problem-solving skills.

What We Offer

In addition to a competitive salary package, you will enjoy a dynamic and supportive work environment, opportunities for professional growth and development, and the chance to make a real difference in the lives of our customers.

About You

We are looking for someone who is a good communicator, able to build strong professional relationships and empathize with people's needs. You should be happy taking ownership of problems and finding ways to solve them, positive, enthusiastic, and able to adapt to fast-changing situations. Confident using MS Office and other basic IT packages is also essential.



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