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Customer Service Representative
2 mesi fa
About the Role
Sun Chemical Corporation is seeking a skilled professional to join our team as a Customer Service Representative. In this role, you will be responsible for processing customer requests, managing orders, and ensuring timely delivery of products.
Key Responsibilities
- Process customer orders, including quantity, type of product, price, and product coding
- Manage the entire order process, including issuing pro forma invoices and order confirmations
- Coordinate with the production department to ensure timely delivery of products
- Prepare export procedures, including gathering necessary documents and managing international payments
- Maintain relationships with shippers and banks to ensure smooth operations
Requirements
- Experience in customer service and export operations in a manufacturing company
- Good communication skills in English and Italian
- Familiarity with IT tools, such as MS Office, and SAP ERP system
- Strong problem-solving and team-working skills
About Sun Chemical Corporation
Sun Chemical Corporation is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. We are committed to promoting and developing sustainable solutions to exceed customer expectations and better the world around us.
