Customer Experience Coordinator
4 settimane fa
The Customer Experience Supervisor is responsible for the smooth operation of the front office/reception area. The role oversees all aspects of the front office operations (including contract renewal and sales), with a primary focus on premium guest satisfaction, operational efficiency, financial management, and compliance, ensuring that the front office team adheres to customer excellence standards.
Role Purpose: Ensure a flawless and effortless customer experience for current and potential customers.Be the primary point of contact for current and potential customers to address and resolve issues effortlessly.Ensure a delightful, seamless arrival and departure for our guests.Provide information regarding the marina and its different offerings.Handle all customers' compliments, comments, observations, and challenges in a timely manner to achieve full guest satisfaction.Proceed with the check-in of the boats and ensure all boat documents are aligned with internal processes and legislation.Handle all check-in and details of customers in the relevant Customer Relationship system.Process customer transactions and take payments following established policies and procedures.Maintain customer data in the system. Required Skills: Customer service attitudeOrganisational and planning skillsAbility to prioritise tasks effectivelyAttention to detail and problem-solving skillsExcellent communication (written and verbal) and presentation skillsNegotiation skillsHigh resilienceStrong interpersonal skills; a proven team player with a "can do" attitudeA creative mind with the ability to suggest improvements
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Customer Experience Coordinator
4 settimane fa
Milano, Italia Randstad Italia A tempo pienoThe Customer Experience Supervisor is responsible for the smooth operation of the front office/reception area.The role oversees all aspects of the front office operations (including contract renewal and sales), with a primary focus on premium guest satisfaction, operational efficiency, financial management, and compliance, ensuring that the front office team...
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Customer Experience Coordinator
1 mese fa
Milano, Lombardia, Italia CAE A tempo pienoJob DescriptionWe are seeking an experienced Customer Service Representative to join our team in Milano. As a key member of our customer experience team, you will be the first point of contact for our in-house customers, providing exceptional support and ensuring their needs are met.In this varied role, you will manage daily operations related to customer...
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Customer Experience Coordinator
4 settimane fa
Milano, Italia Randstad Italia A tempo pienoThe Customer Experience Supervisor is responsible for the smooth operation of the front office/reception area.The role oversees all aspects of the front office operations (including contract renewal and sales), with a primary focus on premium guest satisfaction, operational efficiency, financial management, and compliance, ensuring that the front office team...
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Customer Experience Coordinator
4 settimane fa
Milano, Italia RANDSTAD ITALIA A tempo pienoThe Customer Experience Supervisor is responsible for the smooth operation of the front office/reception area. The role oversees all aspects of the front office operations (including contract renewal and sales), with a primary focus on premium guest satisfaction, operational efficiency, financial management, and compliance, ensuring that the front office...
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Coordinatore Customer Service
4 settimane fa
Milano, Lombardia, Italia Adecco Italia A tempo pienoOfferta di LavoroAdecco Italia ricerca una figura di Coordinatore Customer Service per una società start up in espansione. La risorsa riporterà all'Operation Manager francese e andrà a coordinare un gruppo di operatori customer service operanti nel mercato francese.Attività:Coordinare le attività del team di Customer ServiceOrganizzare turni di lavoro e...
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Travel Experience Coordinator
2 settimane fa
Milano, Lombardia, Italia Indie campers A tempo pienoAbout Indie CampersWe are a fast-growing campervan marketplace dedicated to making road trips accessible to everyone. Our customer-centric approach and digital platform have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.With over 1 million nights rented through our travel platform, we have welcomed...
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Customer Experience Specialist
4 settimane fa
Milano, Lombardia, Italia Edison A tempo pienoLa posizione di Customer Experience Specialist presso la Divisione Gas & Power Market - Direzione Customer Operations è volta a individuare una nuova risorsa per l'area Customer Care Retail, a supporto del team Customer Experience Delivery.La risorsa dovrà focalizzarsi sulle attività di gestione dei clienti retail, in particolar modo avviando azioni per...
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Esperto di Customer Experience
1 mese fa
Milano, Lombardia, Italia Michael Page International Italia S.R.L. A tempo pienoDescrizione del RuoloAziendaTech Company, facente parte di importante Gruppo italiano, all'avanguardia nel campo della tecnologia e dell'innovazione in ambito Customer Experience.ResponsabilitàAnalizzare i processi esistenti e identificare aree di miglioramento in termini di customer experience; Proporre soluzioni di digital transformation che migliorino...
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Customer Care Coordinator
6 mesi fa
Milano, Italia Tailor&Fox Srl A tempo pienoOur Customer is a multinational Group, world leading manufacturer, marketer and distributor of advanced plastic material in B2B Sector. To continue to grow and to pursue additional opportunities in its Italian commercial subsidiary, we are looking for a: **CUSTOMER CARE / INSIDE SALES** **COORDINATOR** **Posizione**: **Main responsibilities**: - Maintain...
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Customer Experience Manager
3 settimane fa
Milano, Italia Cisco Systems A tempo pienoTravel required – up to 20%What You'll DoAs a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will...
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Customer Experience Manager
3 settimane fa
Milano, Italia Cisco Systems A tempo pienoTravel required – up to 20% What You'll Do As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will...
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Customer Experience Liaison
3 settimane fa
Milano, Lombardia, Italia Homerun B.V. A tempo pienoAbout SolySoly is a rapidly growing start-up in Italy, dedicated to making solar energy accessible to everyone since 2013. We have installed solar systems on over 30,000 rooftops and are one of the leading solar companies in Europe.What We OfferWe provide a dynamic work environment with numerous training and career opportunities. Our attractive fixed salary...
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Customer Experience Coordinator
3 settimane fa
Milano, Lombardia, Italia Joivy A tempo pienoJob OverviewWe are seeking a highly skilled and motivated Customer Care Runner to join our team in Milan. As a key member of our commercial activities, you will play a crucial role in ensuring the smooth operation of our business and providing exceptional service to our tenants and visitors.About JoivyJoivy is a leading residential platform in Europe,...
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Customer Experience Specialist
1 mese fa
Milano, Italia Homerun B.V. A tempo pienoAt Soly Italy, we are looking for a Customer Experience Specialist to join our mission-driven team.About the jobWe are live in Italy, and are looking for massive growth.Do you join our journey as Customer Experience Specialist?The functionWe are seeking a highly qualified and motivated Customer Experience Specialist to join our mission-driven team.As a...
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Customer Experience Manager
3 settimane fa
Milano, Italia Cisco Systems A tempo pienoTravel required – up to 20% What You'll Do As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership....
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Customer Experience Manager
3 settimane fa
Milano, Lombardia, Italia Market Pay A tempo pienoAt Market Pay, we are seeking a Customer Experience Manager to lead the postsale engagement, retention, and growth of our customers.The ideal candidate will have 5 years of higher education and 2-3 years of experience in customer account management with a commercial dimension.Key responsibilities include building relationships with decision-makers,...
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Customer Experience Representative
1 mese fa
Milano, Lombardia, Italia Homerun B.V. A tempo pienoAbout the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at Soly Italy.Key ResponsibilitiesInteract with customers via various communication channels to address queries, resolve issues, and provide exceptional service.Collect and analyze customer feedback on products and services, identifying areas for improvement and...
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Strategic Customer Experience Director
1 mese fa
Milano, Lombardia, Italia Antal International Network A tempo pienoJob Title: Head of Customer Strategy, Capability and ExcellenceAbout the Role:We are seeking a highly skilled and experienced professional to lead our customer strategy and drive business growth. As Head of Customer Strategy, Capability and Excellence, you will be responsible for developing and implementing a customer-centric approach that enhances our 360°...
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Customer Experience Manager
1 mese fa
Milano, Lombardia, Italia EssilorLuxottica Group A tempo pienoEssilorLuxottica Group is a global leader in the design, manufacture, and distribution of sunglasses, frames, and ophthalmic lenses. We offer our industry partners access to a global platform of high-quality vision care products, iconic brands that consumers love, as well as a network that provides consumers with high-quality vision care, best-in-class...
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Customer Experience Improvement Specialist
5 giorni fa
Milano, Lombardia, Italia Joivy A tempo pienoJoin Our Team as a Customer Experience Improvement SpecialistWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Experience Improvement Specialist. This role is ideal for someone with a passion for data analysis, customer satisfaction, and continuous improvement.About the Role:Support the Customer Care team in...