Customer Experience Liaison
1 mese fa
Soly is a rapidly growing start-up in Italy, dedicated to making solar energy accessible to everyone since 2013. We have installed solar systems on over 30,000 rooftops and are one of the leading solar companies in Europe.
What We OfferWe provide a dynamic work environment with numerous training and career opportunities. Our attractive fixed salary is complemented by the option to rent or buy solar panels at a discounted price for your own home.
Job DescriptionWe seek a highly qualified and motivated Customer Experience Specialist to join our mission-driven team. As a key member, you will play a crucial role in enhancing our customers' satisfaction and loyalty.
- Interact directly with customers via various communication channels to address queries, resolve issues, and provide exceptional service.
- Collect and analyze customer feedback on products and services, identifying areas for improvement and sharing insights with relevant departments.
- Participate in creating and implementing strategies to enhance customer satisfaction and loyalty.
To excel in this role, you should possess:
- A Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
- Proven experience in a customer service or customer experience role, preferably in a similar industry.
- Strong communication skills, both verbal and written, with the ability to communicate effectively across all levels of the organization.
- Excellent problem-solving skills and the ability to think critically and use sound judgment.
We offer a strong customer-focused approach with a passion for improving customer experience. You will be part of a team player with a positive attitude and strong work ethic, working towards achieving set targets.
Salary and BenefitsThe estimated salary for this position is approximately €40,000 - €60,000 per year, depending on location and experience. Additionally, we offer a comprehensive benefits package, including the option to rent or buy solar panels at a discounted price for your own home.
-
Chief Customer Experience Liaison
4 settimane fa
Milano, Lombardia, Italia Amazon A tempo pienoJob OverviewWe are seeking a highly skilled Chief Customer Experience Liaison to join our team at Amazon. This role involves resolving escalated customer contacts, identifying system and procedural issues, and driving positive change and resolution on behalf of Amazon customers.
-
Customer Experience Manager
7 giorni fa
Milano, Lombardia, Italia Artemest S.r.l. A tempo pienoArtemest S.r.l. is seeking a Customer Experience Manager to lead the development of customer engagement strategies and initiatives.The ideal candidate will be a detail-oriented and organized individual with excellent analytical skills and a passion for delivering exceptional customer experiences.This role involves working closely with the marketing team to...
-
Customer Experience Ambassador
23 ore fa
Milano, Lombardia, Italia Melia Hotels International A tempo pienoCompany Overview: Meliá Hotels International is a leading hospitality company that offers an inspiring work environment where professionals can grow and develop their careers. With a strong commitment to customer satisfaction, we strive to provide exceptional experiences for our guests.">Job DescriptionWe are seeking a highly skilled Customer Experience...
-
Customer Experience Improvement Specialist
3 settimane fa
Milano, Lombardia, Italia Joivy A tempo pienoJoin Our Team as a Customer Experience Improvement SpecialistWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Experience Improvement Specialist. This role is ideal for someone with a passion for data analysis, customer satisfaction, and continuous improvement.About the Role:Support the Customer Care team in...
-
Data Analyst
22 ore fa
Milano, Lombardia, Italia Vodafone A tempo pienoJob DescriptionVodafone is a leading Telecommunications company in Europe and Africa, investing in new technologies to improve the lives of millions of customers, businesses, and people around the world.We are seeking a Data Analyst - Customer Experience to join our team in Milano. The successful candidate will be responsible for monitoring and creating...
-
Luxury Customer Experience Leader
1 mese fa
Milano, Lombardia, Italia Hermès A tempo pienoCompany OverviewThe position of Luxury Customer Experience Leader at Hermès requires a strong background in customer-facing roles, preferably in luxury goods or hospitality. The ideal candidate will have excellent leadership skills and the ability to motivate a team towards delivering exceptional customer experiences.About the RoleAs a Luxury Customer...
-
Customer Experience Ambassador
2 giorni fa
Milano, Lombardia, Italia Hermes A tempo pienoCompany Overview: As a leading luxury fashion brand, Hermès values exceptional customer service and experience. With a rich history dating back to 1837, our company has built a reputation for delivering high-quality products and services that exceed client expectations.
-
Customer Experience Ambassador
22 ore fa
Milano, Lombardia, Italia Meininger Hotels A tempo pienoCompany Overview:MEININGER Hotels is a leading hospitality provider with a strong presence in Europe's best cities. With over 35 hotels, we offer a unique blend of comfort, flexibility, and fun vibes.Job Description:We are seeking a Customer Care Agent to join our team in Milan or Berlin. As a key member of our customer-facing team, you will be responsible...
-
Customer Experience Expert
1 mese fa
Milano, Lombardia, Italia Engineeringuk A tempo pienoAbout EngineeringukWe are a dynamic company that delivers exceptional customer experiences. Our team is passionate about helping customers discover new products and find solutions to their needs.Salary Estimate: £35,000 - £55,000 per yearThis role offers an attractive salary range based on your skills, experience, and qualifications. Your compensation...
-
Customer Experience Development Associate
2 giorni fa
Milano, Lombardia, Italia Joivy A tempo pienoAbout JoivyAt the forefront of the European residential platform, DoveVivo by Joivy empowers a diverse community of professionals, students, and young couples through its comprehensive range of living spaces. Founded in 2007, the company boasts an impressive portfolio of 11,000 units, making it the largest coliving operator in Europe.The Joivy Group,...
-
Multichannel Customer Experience Manager
4 settimane fa
Milano, Lombardia, Italia Sisal A tempo pienoAbout UsSisal, a leading Italian gaming and betting company, is part of Flutter Entertainment plc, the world's largest online sports betting and iGaming operator.We are committed to building a more responsible future through our sustainability strategy, focusing on Responsible Gaming, innovation, and a sustainable work environment.Job DescriptionWe are...
-
Senior Customer Experience Designer
7 giorni fa
Milano, Lombardia, Italia Amazon Online Italy S.R.L. A tempo pienoAbout the Role: We are seeking an experienced Senior Customer Experience Designer to join our team at Amazon Advertising. As a key member of our team, you will be responsible for creating first-class customer experiences on and offline.About the Team: Our mission is to build creative ad campaigns and products that let brands stand out on Amazon by...
-
Customer Experience Ambassador
2 giorni fa
Milano, Lombardia, Italia Marriott International, Inc A tempo pienoAbout Us: Marriott International, Inc is a leading hospitality company that provides unique and memorable experiences for our guests. We strive to create an environment where our team members can grow and thrive.About the Role: As a Customer Experience Ambassador at The Westin Palace Milan, you will play a critical role in delivering exceptional service to...
-
Medical Scientific Liaison
5 giorni fa
Milano, Lombardia, Italia Galderma A tempo pienoGalderma, the world's largest independent dermatology company, is seeking a Medical Scientific Liaison with expertise in biologics launches to join our team. As a key internal expert, you will provide field-based scientific and clinical support to healthcare professionals to maintain a high level of medical, scientific, and technical knowledge and expertise...
-
Analista di Customer Experience Sky
2 giorni fa
Milano, Lombardia, Italia Sky A tempo pienoLa societ&a Sky è in cerca di un Analista di Customer Experience da inserire nella sua struttura di Data & Strategic Insight a Milano. Il ruolo prevede l'analisi del KPI aziendale NPS, che indica il sentimento generale del cliente rispetto al marchio. La struttura è a supporto del top management per individuare aree di miglioramento relative all'intero...
-
Customer Experience Marketing Specialist
7 giorni fa
Milano, Lombardia, Italia Ariston Holding N.V. A tempo pienoAbout UsAriston Group, a global leader in sustainable thermal comfort, is looking for a talented individual to join our team as a Customer Experience Marketing Specialist.Job DescriptionThe ideal candidate will contribute to the evolution of loyalty and promotion activities for the Italian Market. The role involves supporting CRM activities and marketing...
-
Customer Experience Strategist
4 settimane fa
Milano, Lombardia, Italia Amplifon A tempo pienoAmplifon, the global leader in the hearing care retail industry, is seeking a Customer Experience Strategist - Global CRM to drive customer-centric initiatives across the company.As a key member of our team, you will report directly to our Global CRM Associate Director and be responsible for setting up and executing CRM strategies that deliver engagement,...
-
Digital Product Engineer for Customer Experience
4 settimane fa
Milano, Lombardia, Italia Sky Creative A tempo pienoSky Creative seeks a Digital Product Engineer to enhance customer experience in our Customer Digital Channels Software Centre.Estimated salary: €60,000 - €80,000 per year, depending on location and experience.We are looking for a skilled Frontend Software Engineer who can develop and maintain digital products that meet business needs.Key...
-
Customer Experience Host
23 ore fa
Milano, Lombardia, Italia Leonardo Hotels - NYX Milan A tempo pienoAbout NYX HotelsNYX Hotels are lifestyle hubs that blend vibrant, open, and inspiring environments. Each hotel reflects the unique spirit of its city.We're named after NYX, the Greek goddess of night, who welcomes all travelers seeking a special lifestyle and freedom to do as they please. Our hotels are total works of art with a mix of creativity, art, and...
-
Customer Experience Ambassador
1 mese fa
Milano, Lombardia, Italia Ermenegildo Zegna A tempo pienoAbout Ermenegildo ZegnaErmenegildo Zegna Group is a renowned luxury lifestyle brand with a proud history of craftsmanship and quality dating back to 1910. We have since expanded to ready-to-wear, becoming one of Italy's most successful family companies.Role OverviewWe are seeking a skilled Store Customer Advisor to join our team in Milan Montenapoleone. As...