Lavori attuali relativi a Customer Service Relations Officer - Milano - Galileo Global Education

  • Customer Service Relations Officer

    4 mesi fa

    Milano, Italia Galileo Global Education A tempo pieno

    Customer Service Relations Officer / Headquarters page is loaded Customer Service Relations Officer / Headquarters Apply remote type Remote working allowed locations Milano time type Full time posted on Posted 16 Days Ago job requisition id R-19784 Reporting to the Senior Customer Service Manager, the Customer Service Relations Officer is responsible for...

  • Customer Service Relations Officer

    1 giorno fa

    Milano, Lombardia, Italia Galileo Global Education A tempo pieno

    Job Summary: We are looking for a highly skilled Customer Service Relations Officer to join our team at Headquarters.Key Responsibilities:Provide high-quality customer service to prospects and customers through various channels.Manage organizational aspects, understand customer needs, and apply qualitative standards to stimulate relationship...

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    Milano, Lombardia, Italia Baglioni Hotels & Resorts A tempo pieno

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  • Guest Relations Officer

    3 settimane fa

    Milano, Lombardia, Italia Baglioni Hotels & Resorts A tempo pieno

    Offriamo un'esperienza di ospitalità unicaIl nuovissimo Casa Baglioni è finalmente aperto a Milano. Situato nel quartiere di Brera, vanta 30 camere e suite, un'area living, un ristorante firmato dallo Chef stellato Claudio Sadler. Gli spazi, e gli ambienti, tutti curatissimi nei minimi dettagli si ispirano all'arte e al Design della Milano anni '60.La tua...

  • Customer Service Relations Officer

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    **key purpose of the role** - Act proactively to minimize information and tool gaps to improve the service offered - Find effective solutions in managing a complaint or disservice demonstrating the value of the Company - Create a climate of trust to retain customer loyalty - Adopt and comply with the Company standards and procedures - Follow direction,...

  • Customer Service Relations Officer

    5 mesi fa

    Milano, Italia Istituto Marangoni A tempo pieno

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  • Customer Service Relations Officer

    5 mesi fa

    Milano, Italia Istituto Marangoni A tempo pieno

    **key purpose of the role** - Act proactively in order to minimize information and tools gaps with the aim of improving the service offered - Find effective solutions in managing a complaint or disservice demonstrating the value of the Company - Create a climate of trust to retain customer loyalty - Adopt and comply to the Company standards and procedures -...

  • Guest Relations Officer

    2 mesi fa

    Milano, Italia Baglioni Hotels S.p.A. A tempo pieno

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    Milano, Lombardia, Italia Amazon A tempo pieno

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    Milano, Lombardia, Italia thyssenkrupp nucera Italy S.r.l. A tempo pieno

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    Per il nostro **Casa Baglioni**, un piccolo gioeiello situato nel quartiere di Brera, dagli spazi e gli ambienti curatissimi che si ispirano all’arte e al Design della Milano anni ’60. Siamo alla ricerca di un: **Guest Relations Officer** Desideri entrare a far parte della squadra? La risorsa si occuperà di: - Accoglienza Ospiti all’arrivo...

  • Guest Relations Officer Casa Baglioni

    3 mesi fa

    Milano, Italia Baglioni Hotels & Resorts A tempo pieno

    Il nuovissimo Casa Baglioni , ha finalmento aperto i suoi battenti a Milano !Situato nel quartiere di Brera, vanta 30 camere e suite, un'area living, un ristorante firmato dallo Chef stellato Claudio Sadler.Gli spazi, e gli ambienti, tutti curatissimi nei minimi dettagli si ispirano all'arte e al Design della Milano anni '60.Desideri entrare a far parte del...

  • Guest Relations Officer Casa Baglioni

    3 mesi fa

    Milano, Italia Baglioni Hotels & Resorts A tempo pieno

    Il nuovissimo Casa Baglioni , ha finalmento aperto i suoi battenti a Milano !Situato nel quartiere di Brera, vanta 30 camere e suite, un'area living, un ristorante firmato dallo Chef stellato Claudio Sadler.Gli spazi, e gli ambienti, tutti curatissimi nei minimi dettagli si ispirano all'arte e al Design della Milano anni '60.Desideri entrare a far parte del...

  • Guest Relations Officer Casa Baglioni

    1 giorno fa

    Milano, Italia Baglioni Hotels & Resorts A tempo pieno

    Il nuovissimo Casa Baglioni , ha finalmento aperto i suoi battenti a Milano !Situato nel quartiere di Brera, vanta 30 camere e suite, un'area living, un ristorante firmato dallo Chef stellato Claudio Sadler.Gli spazi, e gli ambienti, tutti curatissimi nei minimi dettagli si ispirano all'arte e al Design della Milano anni '60.Desideri entrare a far parte del...

  • Guest Relations Officer Casa Baglioni

    13 ore fa

    Milano, Italia Baglioni Hotels & Resorts A tempo pieno

    Il nuovissimo Casa Baglioni , ha finalmento aperto i suoi battenti a Milano ! Situato nel quartiere di Brera, vanta 30 camere e suite, un'area living, un ristorante firmato dallo Chef stellato Claudio Sadler. Gli spazi, e gli ambienti, tutti curatissimi nei minimi dettagli si ispirano all'arte e al Design della Milano anni '60. Desideri entrare a far parte...

  • Customer Service Representative

    3 settimane fa

    Milano, Lombardia, Italia thyssenkrupp nucera Italy S.r.l. A tempo pieno

    Job Title: Customer Service OfficerAbout the Role:We are seeking a highly skilled and motivated Customer Service Officer to join our team at thyssenkrupp nucera Italy. As a key member of our customer support team, you will be responsible for managing customer interactions, resolving issues, and providing exceptional service to our clients.Key...

  • Guest Relations Officer Casa Baglioni

    4 mesi fa

    Milano, Italia Baglioni Hotels & Resorts A tempo pieno

    Il nuovissimo Casa Baglioni , ha finalmento aperto i suoi battenti a Milano !Situato nel quartiere di Brera, vanta 30 camere e suite, un'area living, un ristorante firmato dallo Chef stellato Claudio Sadler. Gli spazi, e gli ambienti, tutti curatissimi nei minimi dettagli si ispirano all'arte e al Design della Milano anni '60.Desideri entrare a far parte del...

  • Guest Relations Officer CASA BAGLIONI

    3 giorni fa

    Milano, Italia Baglioni Hotels & Resorts A tempo pieno

    Il nuovissimo Casa Baglioni , ha finalmento aperto i suoi battenti a Milano ! Situato nel quartiere di Brera, vanta 30 camere e suite, un’area living, un ristorante firmato dallo Chef stellato Claudio Sadler. Gli spazi, e gli ambienti, tutti curatissimi nei minimi dettagli si ispirano all’arte e al Design della Milano anni ’60. Desideri entrare a...

  • Guest Relations Officer CASA BAGLIONI

    1 giorno fa

    Milano, Italia Baglioni Hotels & Resorts A tempo pieno

    Il nuovissimo Casa Baglioni , ha finalmento aperto i suoi battenti a Milano ! Situato nel quartiere di Brera, vanta 30 camere e suite, un’area living, un ristorante firmato dallo Chef stellato Claudio Sadler. Gli spazi, e gli ambienti, tutti curatissimi nei minimi dettagli si ispirano all’arte e al Design della Milano anni ’60. Desideri entrare...

Customer Service Relations Officer

2 mesi fa

Milano, Italia Galileo Global Education A tempo pieno

Customer Service Relations Officer / Headquarters Apply Remote type: Remote working allowed Locations: Milano Time type: Full time Posted on: Posted Yesterday Job requisition ID: R-19784 Reporting to the Senior Customer Service Manager, the Customer Service Relations Officer is responsible for providing high-quality and efficient customer service to prospects and customers through different channels (phone, email, SMS, chat, etc.)
both inbound and outbound to improve sales results for Istituto Marangoni.
The role will also manage all organizational aspects, understanding needs (customers/Company) and applying qualitative standards of product/service to stimulate the development of the relationship.
Key Purpose of the Role Provides proper, effective and timely answers to prospects and customers through the different active channels (inbound calls, WhatsApp, chat, email, etc.
), tracking and monitoring activities and results.
Act proactively to minimize information and tool gaps to improve the service offered.
Find effective solutions in managing a complaint or disservice, demonstrating the value of the Company.
Create a climate of trust to retain customer loyalty.
Run outbound campaigns (mainly through phone calls and emails/WhatsApp/SMS) to push sales results.
Adopt and comply with the Company standards and procedures.
Follow direction, suggestions, and communication from the team leader to maximize service efficiency and sales results.
Contribute to creating and maintaining a high-quality work environment so all team members are motivated to perform at their highest level.
Education Skills Language capabilities: fluency in English, Italian, and French.
At least 3 years of experience in customer service (phone channel inbound and outbound mandatory).
Analytical capabilities potential.
Strong communication and listening capabilities.
Strong sales and problem-solving approach.
Strong team working approach.
Able to work under pressure.
Good knowledge of Excel and PowerPoint and CRM tools (Salesforce experience is a plus).
Previous experience in the luxury/fashion industry is a plus.
Available to work on shifts (Monday to Friday opening hours between 8 am and 7 pm).
About Us Istituto MarangoniIstituto Marangoni was founded in 1935 in Milano as 'Istituto Artistico dell'Abbigliamento Marangoni' and in 2015 it reached a special milestone, 80 years of history and success in training the top professionals of Fashion and Design.
Istituto Marangoni can praise itself for the education of four generations of students from 5 continents and for having launched over 45,000 professionals in fashion and luxury fields, such as Domenico Dolce, Franco Moschino, Alessandro Sartori, Maurizio Pecoraro, Paula Cademartori, Andrea Pompilio, and Lucio Vanotti.
It currently educates more than 4,000 students per year from 107 countries at its schools, located in Milano (the School of Fashion and the School of Design), Firenze, Paris, London, Shanghai, Shenzhen, Mumbai, and Miami, the international capitals of fashion, design, and luxury.
Why Istituto Marangoni?As members of Istituto Marangoni, participants will have the chance to grow professionally within an international organization.
They will be part of a multicultural team that works together to enhance young talents across the world and take high-quality education to the next level.
Moreover, they will also join a dynamic and enthusiastic environment where they will be empowered with innovative tools to lead their own work as proactive team members.
Istituto Marangoni's solid foundations lie within a long-standing, strong heritage that makes the institute leaders in private, high-quality education.
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