Customer Service Representative

2 settimane fa


Milano, Lombardia, Italia thyssenkrupp nucera Italy S.r.l. A tempo pieno
Job Title: Customer Service Officer

About the Role:

We are seeking a highly skilled and motivated Customer Service Officer to join our team at thyssenkrupp nucera Italy. As a key member of our customer support team, you will be responsible for managing customer interactions, resolving issues, and providing exceptional service to our clients.

Key Responsibilities:

  • Analyze customer requests and feedback to identify areas for improvement
  • Collaborate with internal departments to resolve customer issues and meet their needs
  • Develop and maintain relationships with customers to build trust and loyalty
  • Prepare reports and presentations to communicate customer feedback and insights

Requirements:

  • Three-year degree in engineering or a related field
  • At least 3 years of work experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Fluent knowledge of English
  • Ability to travel abroad for variable durations

What We Offer:

  • Participation in the growing market of sustainable green hydrogen
  • Flat hierarchies and short decision-making routes
  • International work environment in interdisciplinary and multinational teams
  • Good development opportunities in a specialist or management function
  • Flexible working time and welfare plan

Join Our Team:

At thyssenkrupp nucera Italy, we value our employees and offer a dynamic and supportive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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