Customer Service Representative
2 settimane fa
About the Role:
We are seeking a highly skilled and motivated Customer Service Officer to join our team at thyssenkrupp nucera Italy. As a key member of our customer support team, you will be responsible for managing customer interactions, resolving issues, and providing exceptional service to our clients.
Key Responsibilities:
- Analyze customer requests and feedback to identify areas for improvement
- Collaborate with internal departments to resolve customer issues and meet their needs
- Develop and maintain relationships with customers to build trust and loyalty
- Prepare reports and presentations to communicate customer feedback and insights
Requirements:
- Three-year degree in engineering or a related field
- At least 3 years of work experience in a customer-facing role
- Excellent communication and interpersonal skills
- Fluent knowledge of English
- Ability to travel abroad for variable durations
What We Offer:
- Participation in the growing market of sustainable green hydrogen
- Flat hierarchies and short decision-making routes
- International work environment in interdisciplinary and multinational teams
- Good development opportunities in a specialist or management function
- Flexible working time and welfare plan
Join Our Team:
At thyssenkrupp nucera Italy, we value our employees and offer a dynamic and supportive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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