Customer Success Manager
3 settimane fa
Are you passionate about helping customers succeed and driving their growth? Do you enjoy solving challenges and building strong, trust-based relationships? Join us to become a trusted advisor, guiding customers to maximize our innovative software that combines BIM, CAD, and VR, transforming the construction industry. Your Role As a Customer Success Manager, you'll ensure our customers achieve maximum value from our solutions. You'll onboard new customers, nurture relationships, and support them throughout their journey, both locally and internationally. You'll be their advocate, ensuring engagement and satisfaction for the long term. Key Responsibilities : Customer Onboarding: Lead a smooth onboarding process, setting customers up for success. Relationship Management: Build and maintain trust-based relationships, ensuring long-term engagement. Value Optimization: Identify opportunities to maximize value through guidance and best practices. Customer Advocacy: Capture customer feedback to relay to product and development teams for improvement. Issue Resolution: Work with support and development teams to resolve issues quickly and effectively. Metrics Ownership: Track success metrics such as adoption, satisfaction, and retention. Consultative Skills : Industry Expertise: Experience working in or understanding our customers' industries. Technical Aptitude: Comfortable with technology, particularly BIM, CAD, or similar construction software. Commercial Skills : Strategic Sales: Identify, close, and expand business opportunities at a strategic level. Stakeholder Management: Manage complex stakeholder landscapes with strong communication and interpersonal skills. Sales Process: Handle the sales process from opportunity to close. What We're Looking For : Customer-Centric Mindset: Passion for customer satisfaction and long-term success in a SaaS environment. Technical Aptitude: Comfortable with new technology; experience with BIM, CAD, VR, or construction software is a plus. Stakeholder Management: Proven ability to manage complex stakeholder relationships. Problem-Solving: Proactive in addressing customer challenges. Collaboration: Team player who works effectively across departments. Global Mindset: Fluent in French & English; additional languages are a strong advantage. Join us to revolutionize the construction industry by delivering exceptional customer experiences with cutting-edge solutions J-18808-Ljbffr
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Customer Success Manager
3 settimane fa
Lazio, Italia Buscojobs A tempo pienoWe are hiring a full-time Customer Success Manager to join our team, based in our office in Rome. This role is pivotal in ensuring client satisfaction and success with our products / services. As a Customer Success Manager, you will collaborate closely with clients, understand their needs, and maximize the value they receive. Responsibilities : Cultivate...
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Customer Success Manager
3 settimane fa
Lazio, Italia Buscojobs A tempo pienoWe are hiring a full-time Customer Success Manager to join our team, based in our office in Rome. This role is pivotal in ensuring client satisfaction and success with our products / services. As a Customer Success Manager, you will collaborate closely with clients, understand their needs, and maximize the value they receive.Responsibilities : Cultivate...
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Customer Success Manager
2 settimane fa
Lazio, Italia Buscojobs A tempo pienoWe are hiring a full-time Customer Success Manager to join our team, based in our office in Rome.This role is pivotal in ensuring client satisfaction and success with our products / services.As a Customer Success Manager, you will collaborate closely with clients, understand their needs, and maximize the value they receive.Responsibilities : Cultivate strong...
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Customer Success Manager
2 mesi fa
Lazio, Italia Buscojobs A tempo pienoReady to make a difference? Experian has evolved into a global tech company and specialized in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses and society. We're a member of the FTSE 30 and for more than 125 years we've helped economies and communities flourish –...
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Customer Success Manager
2 mesi fa
Lazio, Italia Buscojobs A tempo pienoReady to make a difference? Experian has evolved into a global tech company and specialized in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses and society. We're a member of the FTSE 30 and for more than 125 years we've helped economies and communities flourish –...
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Customer Success Manager
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Lazio, Italia 3C Deutschland Gmbh A tempo pienoReady to make a difference?Experian has evolved into a global tech company and specialized in data and analytics.We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses and society.We're a member of the FTSE 30 and for more than 125 years we've helped economies and communities flourish – and...
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Customer Success Manager
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Customer Success Manager
2 mesi fa
Lazio, Italia Experian A tempo pienoCompany Description Ready to make a difference? Experian has evolved into a global tech company and specialized in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. We're a member of the FTSE 30 and for more than 125 years we've helped economies and...
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Customer Success Manager
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Lazio, Italia Destination Italia Group A tempo pienoDescrizione azienda: nata dal successo di Destination Italia e Portale Sardegna è una software house dedicata al mondo del turismo, rappresenta un mix di tradizione e innovazione all'avanguardia nei mercati B2B e B2C. Il nostro nucleo è l'innovazione costante, che combina l'intelligenza artificiale con un'ampia esperienza nel settore del turismo. Il nostro...
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Customer Success Manager
2 mesi fa
Lazio, Italia 3C Deutschland Gmbh A tempo pienoReady to make a difference? Experian has evolved into a global tech company and specialized in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses and society. We're a member of the FTSE 30 and for more than 125 years we've helped economies and communities flourish –...
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Customer Success Manager
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Customer Success Manager
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Lazio, Italia Experian A tempo pieno**Company Description**Ready to make a difference? Experian has evolved into a global tech company and specialized in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses and society. We're a member of the FTSE 30 and for more than 125 years we've helped economies and...
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Customer Success Manager
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Lazio, Italia Netskope A tempo pieno**About Netskope**:Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve.We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.**About the position**:The...
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Lazio, Italia Translated Srl A tempo pienoAbout Translated Translated is a leading company in AI-enabled translation services. We are on a mission to allow everyone to understand and be understood in their own language.Our success stems from a unique blend of the world's #1 adaptive neural machine translation technology (IDC MarketScape 2022), the largest network of vetted, native-speaking...
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Lazio, Italia Infocert A tempo pienoInfoCert è la più grande Certification Authority e Qualified Trust Service Provider (QTSP) in Europa e risponde alle esigenze di evoluzione digitale di Imprese ed Enti pubblici, disegnando soluzioni digitali che migliorano ed accelerano la trasformazione digitale dei processi aziendali. InfoCert è una realtà che opera a livello internazionale e presente...
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Customer Success Manager
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Lazio, Italia Translated Srl A tempo pienoTranslated is a leading company in AI-enabled translation services.We are on a mission to allow everyone to understand and be understood in their own language.Our success stems from a unique blend of the world's #1 adaptive neural machine translation technology (IDC MarketScape 2022), the largest network of vetted, native-speaking professional translators,...
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Customer Success Manager
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Lazio, Italia Infocert A tempo pieno**InfoCert** è la più grande Certification Authority e Qualified Trust Service Provider (QTSP) in Europa e risponde alle esigenze di evoluzione digitale di Imprese ed Enti pubblici, disegnando soluzioni digitali che migliorano ed accelerano la trasformazione digitale dei processi aziendali.InfoCert è una realtà che opera a livello internazionale e...
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Customer Success Manager
3 settimane fa
Lazio, Italia 3C Deutschland Gmbh A tempo pienoReady to make a difference? Experian has evolved into a global tech company and specialized in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses and society. We're a member of the FTSE 30 and for more than 125 years we've helped economies and communities flourish –...