Customer Service Representative/ Advanced English Level

1 mese fa


Montà, Italia Solvo Global A tempo pieno

En Solvo Global buscamos personas apasionadas como tú para trabajar en nuestra línea premium de customer support. Esta es tu oportunidad
Responsabilidades: Gran deseo de ser útil y asumir la responsabilidad de resolver situaciones de los clientes.Identificar la causa raíz de las consultas haciendo preguntas inquisitivas para determinar la mejor solución.Proporcionar herramientas de gestión de relaciones con los clientes para investigar consultas y documentar interacciones con los clientes.Recibir y responder consultas entrantes de clientes por teléfono, correo electrónico y mensajes de texto, mientras se actualizan aplicaciones y sistemas informáticos internos.Mantener el conocimiento del producto necesario para ofrecer un servicio de primera clase.Requisitos: Experiencia de 6 meses en customer service.Nivel de inglés B2+ / C1.Excelentes habilidades interpersonales y verbales, dicción clara, tono y conocimiento/usos de gramática adecuada.Lo que ofrecemos: Beneficios por trabajar con Solvo.Excelente remuneración.Weekends Off.Crecimiento profesional.APLICA YA

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