Facilities Coordinator
2 giorni fa
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Facilities CoordinatorWork Dynamics - Piotello, Italy
This position will assist the Facilities Management team in the delivery of the day-to-day facility operations, services, and maintenance activities at the site. The position ensures client's assets are operated and maintained in a cost-effective, non-impacted manner while providing a safe, clean, and comfortable work environment. The position will report to a Regional Facilities Manager.
ResponsibilitiesProvide support for guests, visitors, and employees at client's location.Assist with receiving and dispatching of work requests to technical staff, vendors, or other service providers.Resolve problems associated with all building services including: janitorial, food service, coffee services, vending, badging, conference rooms, desks as well as interior furnishings, fixtures, and equipment.Conduct site walkthroughs to perform visual inspections of common areas and client's spaces, to ensure lights, ceiling tiles, plumbing, etc. are all in working order and submit vendors' WO's for quotes and schedules. Submit/escalate observations as appropriate.Provide direction/information to vendors, facilities staff, and service providers as required ensuring excellent coordination/execution of work within client's environment with minimal disruption, as needed.Coordinate facility mailroom function such as processing all incoming & outgoing mail and parcels.Act as liaison to JLL team and other accounts team members.Work with team members to identify and respond to any financial or budgeting related issues.Provide support for meetings and conference room reservations and rooms set-up, as needed, and directed.Assist with the coordination and scheduling of maintenance activities.Assist management and staff with operational reporting, budgeting, financial systems, purchasing as needed.Regularly monitor Corrigo throughout the day and manage client WO's.Understand the FM scope and in consultation with the Regional Facilities Manager – develop specific processes & procedures to reduce cost & improve client satisfaction.Accomplish Key Performance Indicators as per the Master Service Agreement.Promote Safety First attitude. Assist the JLL EH&S Manager with ensuring adherence to JLL Health and safety procedures.Promote "One JLL" approach.Other duties as assigned.What you needBusiness Continuity: Business continuity and site coverage plans established for agreed locations.Response time compared to service request: Measured from the time service request is created to when the first contact is made with the customer. Also known as mean time to respond.Preventative Maintenance Compliance.Work Order Customer Satisfaction: Monitor overall Client Satisfaction on service requests as measured by satisfaction survey results. Contact all customers who have submitted unfavorable results directly for resolution or lessons learned discussion.Strict adherence to EH&S policies.Mitigate Risk/Critical Site Disruptions.Meet or exceed all Account KPI's.If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical, and emotional health.
About JLLWe're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers, and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics, and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.
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