Events & Crm Coordinator (Maternity Leave)

2 giorni fa

Milano, Italia Roger Dubuis A tempo pieno

Codice di riferimento: 70885
**EVENTS & CRM COORDINATOR (Maternity Leave)**:
Milano, MI, IT
Fixed Term
Roger Dubuis è all'avanguardia dell'Alta Orologeria contemporanea dal 1995.
Le sue creazioni audaci, perfettamente in sintonia con lo spirito del XXI secolo, sono incarnazione di un sapere e di savoir-faire unici della Maison orologiera ginevrina.
Roger Dubuis è un marchio che fa dell'audacia e della stravaganza la propria irma e della determinazione il proprio motore.
Le collezioni Excalibur e Velvet sono distribuite in tutto il mondo attraverso le boutique Roger Dubuis e in un'esclusiva rete di rivenditori autorizzati.
Il perseguimento dell'eccellenza così come lo sviluppo di abilità uniche sono costanti intrinseche della Maison ginevrina.
**EVENTS**
**MAIN PURPOSE**
- Reporting to the Head of MKT and following the regional events strategy, the Event Coordinator manages the events organization, according to the international guidelines, budget constraints and market specificities._
- Execute Regional Event strategies
from concept development, to implementation, to carrying out post event report / follow up - within budget and timing required by Head of MKT;
- Managing Events mkt operations:
annual events calendar, brief and presentations for the creative agency, coordinate the events program in every specific aspects
- Collaborate with HQ and Head of mkt for big projects (regional events/platforms)
from ideation to post-event reporting: request of guidelines, validation of creative concept, borrow of materials, sending of post-event reports
- Measure and monitor the effectiveness of the event
through mail and feedback sessions with all the team members involved in the event.
**CRM**
**MAIN PURPOSE**
- The CRM Coordinator will support the Region in driving client acquisition and loyalty.
He/she will mainly coordinate the day-to-day running of Client loyalty programs, manages CRM tools and focus on high potential clients knowledge and upgrade._
- Working closely with Boutiques and Retailers:
to develop adapted Client strategies, journeys and tools.
- CRM Client Treatments
Collaborates with Btq mangers for client activities planning in selecting most accurate clients and to plan client treatments, ensures their follow up, in order to engage more high-end clients and create unique and personalized touch
- Managing loyalty programs & client acquisition operations:
Plans and implements in the regional strategic CRM projects: Goal program, product opportunity list,.
Shares results and best practices, Monitors ROI
- CRM Key user:
managing salesforce database for the region in collaboration with Hq Crm department
**PROFILE**
**EDUCATION AND EXPERIENCE**
- Degree humanistic or economic
- Very Good level English, both verbal and written, others European languages are a plus
- Mastery of Microsoft Office programs, especially Power Point and Excel
- Knowledge of CRM systems (SAP CRM) is a plus
**PERSONAL SKILLS**
- Strong planning, multitasking and project management skills.
- Self-starter, takes initiative and responsible personality
- Strong interpersonal communication skills
- Highly analytical, with ability to generate business insights from analytics related data.
- Curious and willing to learn and improve
- Team player attitude
- Problem solving oriented
- Proactive
- Open minded

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