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Bottega Veneta Client Advisor

3 mesi fa


Milano, Italia B.V. Italia S.R.L. A tempo pieno

BOTTEGA VENETA Client Advisor - CRM Ambassador page is loaded BOTTEGA VENETA Client Advisor - CRM Ambassador Apply locations MILANO time type Full time posted on Posted 30+ Days Ago job requisition id R100324 SummaryBottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.Job DescriptionWe are currently seeking a Client Advisor - CRM Ambassador who will report to the Store Manager as part of our dynamic team in Milan Sant'Andrea Store.Role MissionAs Client Advisor is entrusted with the mission to advise clients on collections and shares their passion for the brand. As CRM Ambassador is able to provide more solutions to clients in terms of sales channel offered, embracing new technologies. Key AccountabilitiesSALES PERFORMANCEFinalizes sales targets achievements in line with Company strategyEfficiently manages time to accomplish the tasks assignedRepresents Bottega Veneta brand imageCLIENT EXPERIENCECreates an engaging and emotional client experience offering the best-in-class service, in line with Bottega Veneta Client JourneyCollects and updates client information to ensure an efficient use of CRMEmbraces the clienteling culture of building strong and long-term relationship with clientsSTYLINGUnderstands luxury, the collections and fashion trendsWorks on silhouettes, brings alternative items to get clients to discover more about the collectionWith the creative vision in mind, confidently advices clients as to how they can style the piecesSTORE OPERATIONSKnows and applies company policies, procedures and guidelinesKeeps the stock tidy, knows and monitors stock deliveries and availabilities, communicates in a timely manner out of stock merchandise and any other useful informationWho you are?Previous experience of 2 years in similar role in Fashion Luxury contextsExcellent client service attitude and omnichannel approachExcellent communication and empathic skillsGood team playerMultitasking, flexibleCapacity to work in a fast moving and dynamic environment and able to build a strong and diversified client portfolioFluent in EnglishWhy work with us?This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.Job TypeRegularStart Date2023-01-02ScheduleFull timeOrganizationB.V. ITALIA S.R.L. Similar Jobs (11) Sales Assistant locations MILANO time type Full time posted on Posted 30+ Days Ago BOTTEGA VENETA Sales Assistant locations MILANO time type Part time posted on Posted 30+ Days Ago SAINT LAURENT Client Advisor locations MILANO time type Full time posted on Posted 30+ Days Ago A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods, Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ginori 1735 as well as Kering Eyewear and Kering Beauté. By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow's Luxury in a sustainable and responsible way. We capture these beliefs in our signature: "Empowering Imagination". In 2022, Kering had over 47,000 employees and revenue of €20.4 billion. Join us to shape the Luxury of tomorrow with us. JOIN USCan't find a role that fits right now? Send us your CV today. Our team is always on the lookout for extraordinary talent for open positions. #J-18808-Ljbffr