Technical Support Specialist

4 giorni fa

BOLOGNA, Italia Faac Spa A tempo pieno

FAAC Technologies Group, world leader in access automation, parking and access control, including 50 sales companies, more than 3.700 employees worldwide and 18 manufacturing plants is seeking a Technical Support Specialist.
The successful candidate will be part of FAAC Parking Solutions , the FAAC Group Business Unit that develops, produces and distributes the most advanced, flexible and reliable parking solutions.
Specifically, within the Technical Assistance Department, an international team that manages after-sales services in terms of Parking System Installations, supervising the commissioning of new systems, maintenance and troubleshooting, working with a wide combination of software and frameworks.

Main responsibilities: Supporting the Service Teams in the local markets (Hub Subsidiaries, Partners, Distributors)Supporting the local Service Teams in understanding the customer requests and needs, providing the best applicable solutionIn-house product checks in order to analyse and filter feedback and requests from the marketWorking in close collaboration with our R&D departmentDevelop and conduct suitable training solutions to technicians of subsidiaries and/or external partners , in form ofTraining courses (conducted online or in the presence), Video tutorials or Technical guidelines and documentationCreating training materials and technical documentationMonitoring the technical skills improvement on the Hub products of Subsidiaries, Partners, Distributors Main requirements and skills: Technical Background (Information Technology / Electronic or similar )Previous experience in a role of technical support, especially after salesExperience in troubleshooting network-related issues (ip protocol, routing) and upgrading/installing Hard- and SoftwareBasic knowledge of SQLExperience in working with PostgreSQL, Tomcat, Asterisk PBX systems or AWS will be considered as a plusFluency in English, both written and spokenStrong communication skills and the ability of achieving great results
At FAAC Technologies, our commitment to equality and inclusion reflects our intention to cultivate a work environment that acknowledges and values the uniqueness of each individual and embraces diversity in all its forms. The position is open to candidates from all backgrounds, regardless of ethnicity, gender (Law 903/77), sexual orientation, or disability. Apply now and help us create a workplace where everyone feels valued and included.

#J-18808-Ljbffr

  • Technical Support Specialist

    4 settimane fa

    Bologna, Italia Wyser A tempo pieno

    For our client, a leader multinational company in heating and plumbing sector, we are looking for a: **TECHNICAL SUPPORT SPECIALIST.** **Main Responsibilities**: - Advice and assistance to staff and customers in product handling, taking applicable norms and regulations into account - Holding product-training sessions for staff and support in holding...

  • Technical Support Specialist

    4 giorni fa

    BOLOGNA, Italia Faac Technologies A tempo pieno

    FAAC Technologies Group, world leader in access automation, parking and access control, including 50 sales companies, more than 3.700 employees worldwide and 18 manufacturing plants is seeking a Technical Support Specialist . The successful candidate will be part of FAAC Parking Solutions , the FAAC Group Business Unit that develops, produces and...

  • Technical Support Specialist

    1 settimana fa

    Bologna, Italia Faac group A tempo pieno

    FAAC Technologies Group, world leader in access automation, parking and access control, including 50 sales companies, more than 3.700 employees worldwide and 18 manufacturing plants is seeking a Technical Support Specialist . The successful candidate will be part of FAAC Parking Solutions , the FAAC Group Business Unit that develops, produces and...

  • Technical Support Specialist

    1 mese fa

    BOLOGNA, Italia Wyser A tempo pieno

    For our client, a leader multinational company in heating and plumbing sector, we are looking for a: TECHNICAL SUPPORT SPECIALIST.The candidate, reporting to Technical Service Manager, will provide pre-sales and post-sales assistance for products to both sales team and Customers, in compliance with the service level expected by the market.Main...

  • Technical Support Specialist

    4 settimane fa

    BOLOGNA, Italia Wyser A tempo pieno

    For our client, a leader multinational company in heating and plumbing sector, we are looking for a: TECHNICAL SUPPORT SPECIALIST.The candidate, reporting to Technical Service Manager, will provide pre-sales and post-sales assistance for products to both sales team and Customers, in compliance with the service level expected by the market.Main...

  • Technical Support Specialist

    2 settimane fa

    Bologna, Emilia-Romagna, Italia Wyser A tempo pieno

    For our client, a leader multinational company in heating and plumbing sector, we are looking for a: TECHNICAL SUPPORT SPECIALIST.The candidate, reporting to Technical Service Manager, will provide pre-sales and post-sales assistance for products to both sales team and Customers, in compliance with the service level expected by the market.Main...

  • Technical Support

    3 settimane fa

    Bologna, Italia ManpowerGroup A tempo pieno

    Manpower Group, leader nella creazione di soluzioni integrate per l'incontro tra domanda e offerta di lavoro e lo sviluppo della carriera, per SITE SPA, azienda che da oltre 70 anni realizza reti, infrastrutture ed impianti nel settore delle telecomunicazioni, ricerca: **TECHNICAL SUPPORT** Tecnico specialista da remoto per configurazione router lato...

  • Technical Support

    2 settimane fa

    Bologna, Emilia-Romagna, Italia Site spa A tempo pieno

    SITE S.p.A., per ampliamento del proprio organico, è alla ricerca di un Technical Support da inserire presso la Direzione Generale di Bologna.La risorsa svolgerà il ruolo di Tecnico Specialista addetto alla configurazione da remoto di router lato TIM; si occuperà, poi, dell'assurance su guasti di linea con presidio dedicato e svolgerà attività di...

  • Product Support Specialist

    3 settimane fa

    Bologna, Italia FAAC Technologies A tempo pieno

    FAAC Group, world leader in access automation, parking and access control, including 50 sales companies, more than 3.600 employees worldwide and 18 manufacturing plants, is looking for a **Product Support Specialist** that will be part of our department of Product Portfolio in Bologna. **What we offer**: The role gives you the opportunity to work in a fast...

  • Clinical & Technical Specialist

    3 settimane fa

    Bologna, Italia Cochlear Ltd A tempo pieno

    Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer...

  • Aftermarket Technical Support

    2 settimane fa

    Bologna, Emilia-Romagna, Italia Atlas Copco A tempo pieno

    .fit_to_content{width:%;height:auto}Passionate people create exceptional thingsDid you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.We ́re everywhere Working with us means working with the latest technologies and groundbreaking,...

  • Aftermarket Technical Support

    2 mesi fa

    Bologna, Italia Atlas Copco A tempo pieno

    .fit_to_content{width:%;height:auto}Passionate people create exceptional thingsDid you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.We´re everywhere! Working with us means working with the latest technologies and groundbreaking,...

  • Aftermarket Technical Support

    4 settimane fa

    Bologna, Italia Atlas Copco A tempo pieno

    .fit_to_content{width:%;height:auto}Passionate people create exceptional thingsDid you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.We´re everywhere! Working with us means working with the latest technologies and groundbreaking,...

  • Aftermarket Technical Support

    2 settimane fa

    Bologna, Italia Fiac Professional Air Compressors S.r.l. A tempo pieno

    **Aftermarket Technical Support**: - Functional area: Service- Country: Italy- City: Bologna- Company name: Fiac Professional Air Compressors S.r.l.- Date of posting: Apr 22, 2024**Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food...

  • Aftermarket Technical Support

    4 giorni fa

    Bologna, Italia Fiac Professional Air Compressors S.r.l. A tempo pieno

    **Aftermarket Technical Support**: - Functional area: Service- Country: Italy- City: Bologna- Company name: Fiac Professional Air Compressors S.r.l.- Date of posting: May 31, 2024**Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food...

  • Aftermarket Technical Support

    2 settimane fa

    Bologna, Emilia-Romagna, Italia Fiac Professional Air Compressors S.r.l. A tempo pieno

    Aftermarket Technical Support: Functional area: Service Country: Italy City: Bologna Company name: Fiac Professional Air Compressors Srl- Date of posting:May 31, 2024Passionate people create exceptional thingsDid you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production,...

  • Technical Specialist

    2 settimane fa

    Bologna, Emilia-Romagna, Italia S&You A tempo pieno

    Il nostro cliente è un'azienda prestigiosa di respiro internazionale. Per la sede di Bologna ricerchiamo la seguente figura:**Posizione**:**TECHNICAL SPECIALIST - AREA PLANT DEVELOPMENT**La risorsa, inserita all'interno della Direzione Infrastrutture & Sostenibilità, area Plant Development and Infrastructure Asset., si occuperà di:- fornire supporto...

  • Application Support Specialist

    2 settimane fa

    Bologna, Emilia-Romagna, Italia Topcon Agriculture A tempo pieno

    Topcon Positioning Group is headquartered in Livermore, California, USA We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workfl+66ow automation and seamless connectivity of data to construction, Geopositioning and agriculture industries...

  • Application Support Specialist

    1 mese fa

    Bologna, Italia Topcon Agriculture A tempo pieno

    Topcon Positioning Group is headquartered in Livermore, California, USA We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workfl+66ow automation and seamless connectivity of data to construction, Geopositioning and agriculture industries...

  • Application Support Specialist

    4 settimane fa

    Bologna, Italia Topcon Agriculture A tempo pieno

    Topcon Positioning Group is headquartered in Livermore, California, USA We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workfl+66ow automation and seamless connectivity of data to construction, Geopositioning and agriculture industries...