Guest Service Agent

4 giorni fa


Firenze, Italia Iziwork A tempo pieno

Iziwork è un'agenzia digitale per il lavoro che ti semplificherà la vita. Candidati in pochi click e per ogni evenienza avrai la possibilità di contattare il nostro servizio clienti.
**Descrizione posizione**:
Entra a far parte del Team Reception come Guest Service Agent per un importante Hotel.
Come primo punto di contatto per i nostri ospiti, creerai esperienze memorabili durante l'arrivo, il soggiorno e la partenza.
Le tue responsabilità includono:
- Essere il volto amico che risponde prontamente alle richieste degli ospiti, fornendo informazioni e assistenza;
- Gestire le attività di check-in, check-out e altre attività correlate;
- Gestire in modo efficiente i messaggi e le richieste degli ospiti;
- Rimanere aggiornato sui servizi dell'hotel, sulle esigenze degli ospiti e sugli eventi speciali;
- Garantire gli standard della lobby e della reception e la conformità alla sicurezza;
- Aderendo alle politiche e alle procedure quando si lavora con le apparecchiature davanti alla casa e con i sistemi di gestione della proprietà.
Offriamo contratto Part Time o Full Time.
Si lavora dal Lunedì alla Domenica con 2 giorni di riposo settimanali.
Si richiede flessibilità oraria.
**Retribuzione e Benefit**:
Compenso: 1.460 € - 1.649 € per mese
**Prerequisiti**:
- Esperienza: Almeno 6 mesi


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