Service Coordinator

6 mesi fa

Milan, Italia The Learning Consultants A tempo pieno

The Learning Consultants is seeking team members who are passionate about helping kids and families and who know how to have fun

The Learning Consultants is a primarily woman
- and clinician-owned company comprised of passionate and high-performing behavior analysts who provide applied behavior analysis (ABA) services to children with ASD and other behavioral disorders in Reno and Sparks. We are passionate about creating a collaborative, fun, and supportive work environment.

This position is 30-40 hours per week from approximately 8:00 am to 4:30 pm. Work is completed on-site, generally at our Sparks location. Occasionally it may be necessary to work at our South Reno clinic or another location as assigned.

Primary Job Responsibilities:

- Create, manage, and maintain the direct service schedule for all learners/Behavior Technicians
- Address planned and unplanned cancellations and absences promptly
- Facilitate delivery of all recommended services through efficient and effective use of - BT time and proactive rescheduling
- Produce role-related reports to facilitate decision-making
- Collaborate with the enrollment and hiring teams to facilitate growth while maintaining clinical quality and ethical standards
- Provide accurate information about the company and our services to potential clients
- Guide families through the enrollment process
- Establish & maintain collaborative relationships with company leadership and employees, clients, and vendors
- Answer client questions and support families in a timely, compassionate, and friendly manner
- Provide onsite administrative support, including during daily opening activities

Minimum Qualifications
- Experience scheduling in a healthcare setting
- Computer literate and familiar with Google® workspace
- Highly skilled at working independently and managing time effectively in a busy clinic environment
- Excellent organizational and customer service skills
- Able to pass a background check

Preferred Qualifications
- Experience delivering or scheduling ABA services
- Experience using practice management software such as CentralReach®
- Experience organizing and analyzing data to monitor progress toward priority business results
- Familiarity with medical billing practices

Compensation and Benefits
- $18-$20/hour DOE
- Health Insurance for eligible employees
- Supplemental Insurance
- 3 weeks paid time off
- Retirement plan with employer match
- Performance-based compensation opportunities
- Continuing education opportunities
- Work Culture that fosters collaboration and continuous improvement

Physical Requirements
- Bending, lifting, and carrying up to 50 pounds
- Sitting for 1-2 hours at a time
- Hand-eye coordination and manual dexterity to complete computer work
- Hearing and eyesight that allows for personal interaction and sharing of information

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