Sales Operations Manager

5 mesi fa

Milano, Italia Alight A tempo pieno

**Our story**

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

**Our Values**:
**Champion People **- be empathetic and help create a place where everyone belongs.

**Grow with purpose - **Be inspired by our higher calling of improving lives.

**Be Alight - **act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

**The role:Sales Operations Manager**:
**Scope of responsibilities**:
The individual will support sales leaders in evaluating sales performance against goals, opportunities for optimization, and attainment vs. forecast, utilizing various tools to derive well-vetted analysis, and other ad-hoc requests and analysis as needed. This person will drive the rhythm of business activities such as Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics.

This role serves as a key member of the Sales Operations team and will provide reporting and dashboards to enable informed and insightful business influencing decisions and improvement readiness. You will build scalable mechanisms to support business and program operation processes. You will have oral and written communication skills enabling you to dive deep into the data to find answers, and to summarize the data into a logical analysis that ensures all stakeholders are informed. Additionally, you must be able to collaborate and develop relationships and partner with finance, HR, sales operations, and other stakeholders to identify and address reporting issues.

**Knowledge and experience**:

- Bachelor’s degree preferred
- 3+ years of experience in Sales Operations
- Experience defining, refining and implementing processes, procedures and policies
- Financial, analytical, and communication skills
- Ability to adapt to a fast-changing and evolving role
- Comfortable working in a continuously expanding program or line of business
- Experience with Microsoft Office Suite required (extensive knowledge of Excel required)
- Ability to work in a lean, fast-paced organization, and a desire to own and refine key operational processes
- Experience with other 3rd party reporting platforms such as SalesForce
- Understanding and experience working in a SaaS environment

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

**DISCLAIMER**:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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