Digital Customer Engagement Trainee

2 mesi fa

Roma, Italia Novo Nordisk A tempo pieno

The Italian affiliate of Novo Nordisk, based in Rome, has an exciting curricular internship opportunity that may bring your personal development to the next level

**The Position**

In this position you will support with an End-to-End approach the Head of Multichannel Customer Engagement, by planning, implementing, and delivering successful digital and multichannel activities across all therapeutic areas.

Main tasks & responsibilities include:

- Contribute proactively to Multichannel pieces of content creation
- Keep the focus on Health Care Providers digital offer updating and improving web services and communication.
- Support Multichannel Engagement activities across all therapeutics areas
- Follow and support communication with external agencies and internal services (Content HUB and Execution Service) to ensure great plans execution.
- Manage and update reports for Digital activities KPIs monitoring and metrics assessment.

**Qualifications**:
To be successful for this role you should have excellent written & verbal communication coupled with strong problem-solving, curiosity and dynamic personality.

Furthermore:

- Ongoing studies with focus in Digital Marketing and/or Digital Communication
- Customer and result oriented mindset
- Confident in digital channels usage

Team working skills with the ability to build strong cross functional relationships
- Fluent Italian & English Language

**About the Department**

Customer Engagement Department incorporates five cross-functionals areas of activities: Commercial Excellence, Business Insights, Events & Congresses, Customer Relationship Management and Multichannel Engagement. Is composed by 12 truly committed people within a young environment. Innovation and Cross-Collaboration are key words for the people working in this reality with a focus on create and maintain long-lasting partnership with all the key business functions. We believe that even hardest challenges can take us to great opportunities and with that in mind we daily strive to do our best. Working with the entire organisation also means for us helping all the people treated with all our products to have a better and easier life.

**Working at Novo Nordisk**

We are a proud life-science company, and life is our reason to exist. We’re inspired by life in all its forms and shapes, ups and downs, opportunities and challenges. For employees at Novo Nordisk, life means many things - from the building blocks of life that form the basis of ground-breaking scientific research, to our rich personal lives that motivate and energise us to perform our best at work. Ultimately, life is why we’re all here - to ensure that people can lead a life independent of chronic disease.

**Contact**

**Deadline**

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

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