Customer Experience Analyst

Job Description: CUSTOMER EXPERIENCE ANALYST (CATEGORIA PROTETTA ART. 1 L. 68/99) La risorsa sarà inserita all’interno della Direzione Marketing nel servizio di Marketing Planning & Business Intelligence. Key Responsibilities: - Mappare e ridisegnare l’esperienza del cliente lungo il suo Customer Journey, con l’obiettivo di ottimizzare l’ingaggio...

MAW s.p.a. Divisione Search & Selection, Filiale di Roma seleziona, per azienda leader del settore petrolifero che vanta una rete di oltre tremila punti vendita e distributori automatizzati in tutta Italia, per la propria sede di Roma ci ha incaricati di ricercare un/una CUSTOMER EXPERIENCE ANALYST (CATEGORIA PROTETTA ART. 1 L. 68/99) La figura ricercata...

**JOB AREA**: Customer Experience - Toyota Financial Services Italia S.p.A. **LOCATION**: Roma **RUOLO**:Customer Care Analyst - Categoria protetta Art.1 Legge 68/99 ATTIVITÀ - Assistenza telefonica alle richieste dei clienti che chiamano il numero dedicato all’Assistenza Clienti; - Gestione delle attività di Back Office come: - conteggi di...

Manpower is seeking a Complaint Intake Analyst for AbbVie, one of the leading pharmaceutical companies in the industry. The responsibilities include: Completing complaint intake via phone and email, including translating local languages to English, identifying complaint codes, following up for missing information, coordinating sample returns, and...

Job Summary: We are seeking a highly skilled Customer Experience Strategist to lead our Customer Care Transformation efforts in the Pharmaceutical industry. The ideal candidate will be responsible for overseeing the adoption of Customer Care strategy across assigned markets, ensuring consistent application and implementation.">">Main...

**Aretè Methodos**, passione, motivazione e innovazione! **CHI SIAMO** Siamo una società di consulenza specializzata nel **marketing strategico e operativo**. Operiamo da oltre 10 anni, prevalentemente nel settore Automotive, con l’obiettivo di garantire ai nostri clienti l’aumento delle opportunità di business, del fatturato e della loyalty. La...

**_MAIN PURPOSE OF ROLE_** Managing a team of Abbott Ambassadors and drives a value expansion and sales of products and solutions within the region by managing customer relationship, life cycle and experience. **_ MAIN RESPONSIBILITIES_** - Full revenue responsibility including forecasting and target performance achievement. - Full operational and...

Job Description:Stryker Corporation seeks a Business Analyst - Customer Services to join our team.About the Role:This is an exciting opportunity to work in a dynamic environment where you will be responsible for analyzing customer service processes and identifying areas for improvement. You will collaborate with cross-functional teams to implement changes...

Versace is seeking a Customer Experience Manager to join our team. In this role, you will be responsible for ensuring the ultimate Versace experience for customers, building strong relationships with new customers and VIP clientele, and driving results through delivering an elevated customer experience.About the RoleCapture customer data all the...

ParcelHero is one of the UK’s biggest parcel delivery price comparison sites. With over 5 million visitors a year, and over 100 remote employees worldwide, we’re a technology-driven company that’s going places, delivering innovative solutions to ensure exceptional customer care. As a forward-thinking and dynamic business, we offer excellent career...

Il Gruppo Aeroporti di Roma, nell’ambito di Innovation & Quality nell’unità organizzativa “Innovation Projects and Continuous Improvement”, è alla ricerca di: **Responsabile Customer Experience Projects** La struttura si occupa principalmente di costruire e monitorare l’avanzamento del programma di miglioramento della Customer Experience per...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Customer Experience Specialist Location: Lybra, Rome, IT, 30175 Customer Experience Specialist 40 hours a week Marghera, North of Italy, Hybrid Are you an automotive enthusiast willing to try yourself out as a Customer Experience Specialist? The...

**Customer Experience Specialist** **40 hours a week** **Marghera, North of Italy, Hybrid** Are you an automotive enthusiast willing to try yourself out as a Customer Experience Specialist? The Academy has the job for you! The Academy is looking for a new proactive and enthusiastic customer experience specialist to join our team. **Purpose of the...

Company Overview: FlexCar is a pioneering car leasing company that redefines the way consumers own a car. We offer flexible and accessible terms, as well as an all-inclusive premium service, with the goal of elevating the car leasing field and paving the way for the future of mobility worldwide.Salary: Competitive salary ranging from €30,000 to €50,000...

Chi sei CHI SIAMO Ti piace il mondo IKEA e vorresti entrare a farne parte? IKEA è molto di più di un negozio di arredamento! Siamo costantemente alla ricerca di nuovi talenti che vogliano far parte del team IKEA e contribuire alla nostra visione “migliorare la vita della maggioranza delle persone”. Vogliamo entrare in contatto con persone curiose,...

locations - Rome Office - Italy - time type - Full time - posted on - Posted Today - job requisition id - JR09101 - About Us: - Planet is a leading technology company transforming payments by putting customer experience first. - We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services...

**Travel required - up to 20%** **What You'll Do** As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership....

**Roma** **Italia** We are looking for a Marketing Analyst who’ll research and identify ways to build our brand and acquire new clients. Marketing Analyst responsibilities include tracking advertising costs, researching consumer behavior and exploring market trends and opportunities. To be successful in this role, you should have experience with PPC...

Back Office - Cosmesi - Health Care - Roma **La tua nuova azienda** Per azienda nostra cliente, importante realtà multinazionale nel settore cosmetico e dell’health care, in ottica di un’ampliamento dell’area Customer Care, siamo alla ricerca di un Customer Care Analyst. **Il tuo nuovo ruolo** La figura, a riporto diretto del Responsabile Customer...

About Us">Marriott International, Inc. is a world-class leader in the travel industry with a rich history of delivering exceptional experiences to guests from all over the world.">The Opportunity">We are seeking a Customer Experience Ambassador to join our team at W Rome, the first W Hotel in Italy. As a key member of our Front Office team, you will play a...