Director, Retail Stores

4 mesi fa

Milano, Italia Nike A tempo pieno

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.

To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry.

Who are we looking for

We are looking for a Retail Director to lead our stores teams, deliver the vision and strategy for our retail stores across Italy; developing digitally enabled stores in the path of the consumer, growing member engagement and purchase frequency to drive growth in physical and digital retail

What you will work on
- Store Athletes create the emotional connection to Nike and are our most diverse team. Build, lead, encourage and develop diverse store teams through inclusion, empowerment and a culture of belonging.
- Drive productivity & profitability aligned with our strategic goals leading through retail
- and functional excellence whilst delivering a premium consumer experience.
- Coordinate resources to drive customer satisfaction, productivity, profitability and sustainable growth.
- Oversee the direction of coordinated merchandising and sales efforts across your region, whilst managing financial budgets eg: labour costs and expenses
- Ensure a consistently high level of operational standards and performance across all stores.
- Partner with the EMEA Real-Estate and Store Development teams to drive implementation of the fleet transformation strategy to land our Nike Direct store concepts.
- Ally with the Consumer Direct Marketing teams to bring the key city 365 membership offense to life in our stores and through our store athletes.
- Provide local leadership to implement technological improvements required to integrate digital and physical retail and elevate our service levels for our cross channel consumers.
- Provide regional insights on retail performance, relevant market information and opportunities & challenges in order to drive business results.

Who you work with

Reporting into the Senior Retail Director, Nike Stores, you work with a diverse group of internal & external partners in your role including Head Coaches (store managers) & Athletes (store staff), EMEA teams including Real Estate, Store Construction/Development, Loss Prevention, Consumer Direct Marketing teams, Local Agencies, Nike Direct Digital team, Insights & Analytics Team, Nike Athlete experience team, Logistics, Visual Merchandising and HR.

What you bring to nike
- RETAIL - Deep understanding & experience of retail business levers - operations, omni-channel services, visual merchandising and managing physical retail stores and assets.
- LEADERSHIP - Strong people leadership experience - leading, inspiring and directing large, remote and sophisticated teams, and leading through others to deliver business results
- MARKETPLACE DEVELOPMENT - Agile problem solver who can use deeper consumer insights from enhanced data & analytics, drive new concepts across the fleet with core partners and through regional teams
- DIGITAL Strong digital native which experience of driving digital transformation through platforms, social media and blended channels to drive and inspire consumers
- DIVERSITY & INTEGRITY Absolute respect, proactivity and deep appreciation for diversity and equality in the workplace. You must embody Nike's culture and embrace the maxims that it stands for.
- MANAGEMENT - Multi site retail leadership, including managing a broad portfolio of retail & digital stores, and running fleet of stores

**REQUIREMENTS**:

- Fluency in written and spoken English is a must. Fluency in spoken Italian is preferred.
- Retail experience is needed specially anything related to the day to day operations of a store, including senior management experience of high turnover, large store/region
- Proven track record of delivery of results including all retail KPIs
- Proven leadership capabilities, with the ability to build, lead and manage high-performing teams and develop talent, succession planning
- Retail operational excellence, budgeting, and planning experience
- Proven record of driving teams on service delivery
- Stellar track record on delivering productivity KPIs

Applications for this role will be accepted until 21 September 2024.

NIKE, Inc. is

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