Events Director

4 settimane fa

Roma, Italia Rocco Forte Hotels A tempo pieno

Inspired by the era of the Grand Tour, the Hotel De La Ville elegantly marries 18th-century architecture with contemporary luxury and unparalleled service. The interior, a collaboration between Olga Polizzi and renowned architect Tommaso Ziffer, entwines traditional design elements with state-of-the-art technology to stunning effect. The vibrant restaurants and playful cocktail bars will make Hotel de la Ville the gathering place for the city’s bright and beauty, while visitors will find the location in the heart of Rome irresistible.

**The Position**

**EVENTS DIRECTOR**

**Main purpose**:
Reports to: Cluster General Manager.

**Main duties & responsibilities**:

- Produce detailed proposals for events and liaising with Guests to ascertain their precise event requirements;
- Constant update of entertainment opportunities within the area, in order to differentiate each event and satisfy high Guests’ expectation;
- Plan room layouts and the entertainment program;
- Liaise between Guests requests and F&B/Rooms Division services;
- Coordinate venue management, suppliers, designers, contractors, equipment hire and catering with F&B Manager in line with RF policies and quality standard;
- Handle Guests queries and troubleshooting on the day of the event to ensure that all runs smoothly, and make sure that all the events within the hotel meet the hotel's level of quality standards;
- Follow up with Guests to understand their satisfaction;
- Take care of overall sales-related administrative duties;
- Act and manage events in line with budget as per GM’s instructions;
- Ensure to be compliance with legal, health, insurance and safety obligations;
- Work in collaboration with Proactive sales teams and Group & Event Sales Teams to establish a suitable Post Ensure compliance with all company standards, policies and procedures;
- Supports and attends any meetings, training sessions or courses that may be beneficial to Team Members or departments.

**Competencies required**:

- Team Management & Collaboration: be a role model for team work, reward and encourage positive team play, within the department and with other departments. He/she will engage the Team Members, with an open communication, regular feedback and promoting a culture of trust, honesty and respect.
- Communication & personal effectiveness: communicate effectively and in an appropriate manner, using the most suitable channel and tailoring the approach to the audience. He/she takes ownership to initiate communication. He/she shares information across the business in a timely manner to inform better decisions. Self-awareness and self-control are a must. Set clear goals and expectations and identify clear priorities. Meet deadlines and complete tasks and projects successfully.
- Self & team developer: enthusiastic supporter of learning and development. Inspire and motivate others to achieve superior performance and to take on new learning opportunities. Discuss, plan, track and support own and team development and professional growth.
- Business orientation: Create an understanding amongst the team of how department performance impacts the business. Create action plans to improve performance when not meeting company requirements. Use understanding of the business to identify ways to increase revenue, reduce costs and minimise general expenses without affecting the quality of service to Guests.
- Technical Skills: Demonstrate technical and leadership competencies and knowledge related to the role. Look for Guest’s feedback and use it to improve service. Identify issues and solve them promptly and properly.

**We require**:

- Previous experience in a similar role, preferred in hospitality business.
- Fluency in Italian and English. A third language is a plus.
- Previous experience in a luxury hotel operation in a similar supervisory capacity
- References.
- Excellent communications skills.
- Natural flair for details.
- PC literate.

**We offer**:

- Permanent labour contract according to C.C.N.L. Settore Turismo.
- Learning & development activities.
- Career opportunities in Rocco Forte Hotels.

**Workplace**: Hotel De La Ville, Via Sistina, 69, 00187 Roma.

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