Cash Management Customer Service Officer

2 settimane fa

Milano, Italia Société Générale A tempo pieno

**Responsibilities**:
Based on a diversified universal banking model, the Société Générale operates in Italy through different companies belonging to its three main core businesses: Retail Banking in France, International retail banking, financial services and insurance and Corporate and investment banking, private banking, asset management and securities services.

As a key pillar of the Société Générale Group’s universal banking model, SG CIB supports the economy by playing a key intermediary role, offering broad market access to issuers and smart investment solutions to investors. The service we bring to our corporate and financial institutions clients revolves around three main activities - investment banking, financing and markets - and our global franchises of equity derivatives and natural resources. For our clients we stand out because we are a trusted advisor with a worldwide leading engineering expertise and a quality product suite. In 1967 the Société Générale founded the first location in Milan.

With over 6,000 specialists in over 50 countries, Cash Management is a strategic activity for Société Générale. We can offer the expertise of a large international banking group and experience spanning over twenty years. As a real local Bank in all the countries where we operate, our global system ensures optimal coordination. We can intervene in cash management in Europe, Africa, Asia, Americas, Overseas, and in the Middle East.

The responsiveness and dynamism of our teams, their accurate knowledge of market trends and regulations, the strength of our networks and our diverse range of products allow us to optimize the daily management of the cash flow, the commercial and financial transactions for our corporate clients.

**Mission**:
As part of the Cash Management Middle Office, the Customer Service Officer is the main contact for customer enquiries about current account daily activity.

**Tasks and responsibilities**:

- Providing customer support by creating a strong link with the clients and being at the center of the customer relationship, having the main tasks:

- Client Paper instructions
- Customer Services and flows supervision
- Mandate SEPA Direct Debit
- Power of Attorney’s management
- Implementation of Cash Management products and services
- Coordinating with the head office in Paris and other Société Générale’s operational divisions

**Profile required**:
**Studies & experience**:

- College degree
- At least 3 years of experience in Cash Management

**Language skills**:

- Fluency in Italian and English (written and spoken)

**Technical, operational & Soft skills**:

- Good knowledge of MS Office (Word, Excel, PowerPoint, Outlook)
- Excellent knowledge of payment systems
- Demonstrated client-centric mindset and behavior
- Strong communication and analytical skills
- High level of accuracy and attention to details
- Strong client service orientation
- Ability to promptly manage client’s enquiries
- Able to respect tight deadlines
- Commitment and diligence
- Flexibility and adaptability
- Very good organization of work
- Ability to work in a team as well as independently

**Why join us**:
Société Générale Italy is a multi-category bank offering every employee the possibility to have several careers in a professional career path. Internal mobility and training are two core areas we focus on, in a dynamic, prosperous and evolving context.

**Business insight**:
At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.
- Reference:

- **23000FWA**
- Entity:

- **SG CIB**
- Starting date:

- **2023/07/01**
- Publication date:

- **2023/05/16

  • Customer Service Relation Officer con Inglese

    4 giorni fa

    Milano, Italia Orienta A tempo pieno

    Orienta Spa, agenzia per il lavoro filiale di Milano via Giotto, ricerca con urgenza per prestigiosa università un/a: **CUSTOMER SERVICE RELATION OFFICER con buona conoscenza della lingua INGLESE, orale e scritta.** La risorsa si occuperà di contattare telefonicamente e ricevere le chiamate di studenti internazionali orientandoli nella scelta dei corsi di...

  • Rif.3293: Customer Service Support

    8 ore fa

    Milano, Italia Arethusa A tempo pieno

    **Rif.3293: CUSTOMER SERVICE SUPPORT** **Cliente**:importante multinazionale americana leader nel proprio settore di riferimenti **Contenuto della posizione**:il/la titolare della posizione sarà inserito/a all’interno del Team “Order to Cash” con focus specifico sui clienti diretti affidati, con l’obiettivo di promuoverne la crescita e la...

  • Financial Planning

    7 giorni fa

    Milano, Italia AUTOGUIDOVIE S.P.A A tempo pieno

    **Autoguidovie**, prima azienda privata di trasporto pubblico in Italia, è nata nel 1908 grazie alla visione del suo fondatore, Alberto Laviosa. Coraggio, dinamismo, visione del futuro, spirito imprenditoriale, unite al desiderio di interpretare in modo pionieristico le esigenze della mobilità, hanno caratterizzato oltre un secolo di storia di una...

  • Customer Service

    3 settimane fa

    Milano, Italia GIGROUP A tempo pieno

    Gi Group SpA, Agenzia per il Lavoro, ricerca per multinazionale leader nei servizi di mobilità per le imprese un/una: CUSTOMER SERVICE La risorsa sarà inserita in un team giovane e dinamico composto da 4 persone e si occuperà di assistenza clienti con focus su monitoraggio credito e cash collection, nello specifico: - monitoraggio pagamenti, - gestione...

  • Corporate Services Officer

    7 giorni fa

    Milano, Italia British Council A tempo pieno

    Corporate Services Officer **Date**:03-Feb-2023 **Location**: Milan, European Union, IT **Company**:British Council The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their...

  • Addetto Customer Service

    7 giorni fa

    Milano, Italia Orienta A tempo pieno

    Orienta SpA ricerca per azienda multinazionale di abbigliamento casual un/una: CUSTOMER SERVICE Main responsibilities related to Customer Service activities: - Support OTC Team on daily/weekly activities: - Check courier site for refused deliveries - Send request to release orders to credit controller - Check Sepa DD rejection - Prepare situation orders...

  • Customer Service Manager

    3 settimane fa

    Milano, Italia Orange Sa A tempo pieno

    about the roleAre you passionate about making a meaningful impact on business growth? Do you want to play a pivotal role in maximizing value for our customers? Then become apart of our journey, where your efforts will contribute to reshaping the landscape of customer success in the dynamic IT industry! About the role As a Customer Service Manager, you will...

  • Manager, Customer Service

    2 giorni fa

    Milano, Italia Thermo Fisher Scientific A tempo pieno

    **Position Summary**: This senior role is a management position providing leadership at the Rodano location of our Microbiology Division ensuring that local legal requirements are met, local activities are coordinated, and company objectives achieved. Ensuring Customer satisfaction and that Company metrics are achieved through the country order entry,...

  • Customer Service Manager

    Trovato in: Jooble IT O C2 - 15 ore fa

    Milano, Italia Orange SA A tempo pieno

    about the role Are you passionate about making a meaningful impact on business growth? Do you want to play a pivotal role in maximizing value for our customers? Then become apart of our journey, where your efforts will contribute to reshaping the landscape of customer success in the dynamic IT industry! About the role As a Customer Service Manager, you...

  • Internship- Customer Service Prestige

    7 ore fa

    Milano, Italia Pirelli A tempo pieno

    Internship-Customer Service Prestige - Contribuire al design dei processi sales & marketing e alla delivery dei progetti dell’area - Supportare operativamente il progetto contact center B2C sul mercato italiano - Supporto alle attività di quality assurance sui progetti B2C e B2B - Supporto alla clientela consumer e trade con riferimento alle attività...

  • Cutomer Service Relation Officer Ingl e Spagnol

    4 giorni fa

    Milano, Italia Orienta A tempo pieno

    Orienta Spa, agenzia per il lavoro filiale di Milano via Giotto, ricerca con urgenza per prestigiosa università un/a: CUSTOMER SERVICE RELATION OFFICER con ottimo SPAGNOLO E INGLESE orale e scritto. La risorsa si occuperà di contattare telefonicamente e ricevere le chiamate di studenti internazionali orientandoli nella scelta dei corsi di laurea e di...

  • Legal Officer

    3 giorni fa

    Milano, Italia Seres Partners s.r.l. A tempo pieno

    Our customer is a prestigious multinational Group, leader in the design and production of high-tech systems and components for the automotive sector, present with production plants in 10 countries around the world, it is the reference supplier of the most important car makers in Europe and Asia. We are looking for a: **Posizione**: **LEGAL OFFICER** We are...

  • Service Manager

    3 giorni fa

    Milano, Italia Global Cloud Xchange A tempo pieno

    Department - German, Netherlands and Italy Ops - Job posted on - Aug 23, 2023 - Employment type - Regular **Group Company**: Vanco SRL **Designation**: Service Manager (VE13_MANSER_REGCUSOPE_GERNETANDITAOPS_SERMAN) **Office Location**: **Position description**: This role is accountable for managing all aspects of customer operations and responsibility for...

  • IT Project Management Officer

    3 giorni fa

    Milano, Italia Sorgenia S.p.A A tempo pieno

    **Il tuo team** In Sorgenia le persone sono davvero al centro. Nel tuo nuovo ruolo entrerai a far parte della Direzione Customer Service & ICT Solution. **Su cosa lavorerai** Il Project Management Officer è la figura che, per i progetti che gli sono assegnati, fornisce supporto al Project Manager nel monitorare lo stato di avanzamento e il raggiungimento...

  • Customer Service

    5 giorni fa

    Milano, Italia Scholl Shoes -Health and Fashion Shoes Italia S.p.A. A tempo pieno

    We are looking for an Customer Service - INTERN to join our Business Development and Key Account Export team based in Milan. **You will be involved in the following activities**: - Preparation of export documents necessary for shipments - Return and NC insertion - Sending update reports to Agents - Preparation of Master Files requested by customers -...

  • Customer Support Operations Manager

    Trovato in: beBee jobs IT - 2 settimane fa

    Milano, Lombardia, Italia Cpl A tempo pieno

    One of the leading global diabetes companies is looking to hire CUSTOMER SUPPORT MANAGER to manage their Customer Support Operations.ResponsibilitiesManaging customer service activities in accordance with KPI and performance metricsManaging Customer Support Operations DivisionDesigning new solutions and improve the business process flowsValidating the...

  • Customer Program Management a Pozzuolo Martesana

    3 giorni fa

    Milano, Italia Page Personnel Italia A tempo pieno

    La Risorsa inserita dovrà occuparsi di: - Implementare piani e processi operativi dei clienti - Supportare il team di vendita in termini di tariffario, quotazioni spot, gestione delle eccezioni - analisi dei programmi di controllo delle fatture, ecc.; - Reportistica sulle prestazioni relative alle richieste dei clienti,gestione reclami clienti - Interagire...

  • Chief Financial Officer

    Trovato in: beBee S IT - 4 settimane fa

    Milano, Italia Page Executive A tempo pieno

    About Our Client Our client is an important General Contractor in energy efficiency operations Job Description The Chief Financial Officer will be proactively involved to develop and guide the Administration, Finance and Control function by monitoring processes, procedures, and activities. The Chief Financial Officer will support the Management Team in...

  • Customer Service

    2 giorni fa

    Milano, Italia Manpower Italia A tempo pieno

    Società multinazionale operante nel settore scientificoCUSTOMER SERVICEPer importante realtà multinazionale operante nel settore scientifico ricerchiamo un/una customer service per gestione rapporti con clienti e partner, gestione della customer satisfaction, gestione reclami, inserimento e gestione del ciclo dell'ordine, supporto nell'analisi preventivi,...

  • Customer Service Coordinator

    7 ore fa

    Milano, Italia HUNTERS GROUP A tempo pieno

    Per nostra azienda cliente leader nei servizi per la qualità della vita e per le soluzioni di welfare aziendale, stiamo cercando un/una CUSTOMER SERVICE COORDINATOR. **Posizione**: La figura si dedicherà alle seguenti attività: - Coordinamento di 4 figure di Customer Service Specialist - Controllo inserimento anagrafiche clienti (PMI quanto large...