Customer Quality Engineer

2 mesi fa


Trentino Alto Adige, Italia Confidenziale A tempo pieno

La figura del Customer Quality Engineer gestisce i rapporti con gli OEMs per tutto quello che concerne reclami e problemi qualitativi relativi ai prodotti Rchling. Coordina lattivit di risoluzione dei problemi coinvolgendo i dipartimenti interni necessari. Inoltre, segue il processo di continuo miglioramento qualitativo. Principali responsabilit:
Gestione dei reclami dei clienti Coordinamento delle attivit di risoluzione dei problemi e presentazione dei risultatiai clienti Monitoraggio delle prestazioni di qualit dell'azienda e della valutazione dei clienti Elaborazione di piani d'azione per il miglioramento del livello qualitativo e continuo aggiornamento degli accordi qualitativi con i clienti Supporto in occasione degli audit o visite dei clienti relativi a prodotti e processi di produzione Visitare il cliente quando richiesto dallo stesso o in occasione di problemi qualitativi importanti



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