Head of Account Management

7 mesi fa

Milano, Italia Outbrain Inc. A tempo pieno

**Head of Account Management - Milan**

**We are Outbrain.**
- Would you like to build upon your career in digital sales with the market leader; one of the fastest-growing companies in online marketing and in an international environment?
- We’re one of the world’s largest recommendation technology platforms, delighting audiences with engaging, personalized content recommendations while serving as the primary engagement partner and platform for the world’s top digital media companies. We help audiences discover great content, help publishers engage and monetize, and marketers to connect with consumers digitally at scale.
- Would you like to turbo-charge your career with a market leader, one of the fastest-growing companies in online marketing and in an international environment? Outbrain is seeking a highly motivated, entrepreneurial Head of Account Management to join the team in Milan.

**A day in the life**
- This is a unique opportunity to be part of a strategic initiative at Outbrain. We expect you to be the visible leader and Top Client representative in the market (and internally) and the senior commercial leader for all existing key accounts, this includes holding QBR’s, doing negotiations and serving as an escalation point. You will be managing a team of individuals who are resourceful, bright, and proactive and who work well both independently. One challenge will be changing the mindset to be more commercial and working more strategically with account plans, etc. You can also expect a great working environment with a committed, energetic and international team.

**Your first year should look like this**:

- In your first month, you should find your bearings, get to know your team, do a deep dive into the Outbrain product, and start to build key internal and external relationships.

After three months, you will be an expert in (native) advertising and you’ll have mastered our positioning within the digital landscape. You’ll be able to confidently and effectively deliver our pitch and will have already completed several client meetings. You’ll have got to know your team in and out.
- After six months, you will have successfully closed an abundance of business reviews, as well as have significantly grown a number of key existing accounts.
- When you finish up your first year, you’ll be an essential part of Germany's commercial team and be the driving force behind taking the team to the next level.

**Responsibilities**:

- Management of a team of highly motivated professionals
- Handling and achieving ambitious quarterly targets
- Building rapport and long-term relationships with key clients (Agency and Direct)
- Working with internal stakeholders with different goals/priorities
- Leading projects and improving business processes when necessary
- Defining the strategy for the team, including which marketers to focus on
- Strategising and consulting with new clients and pitching where needed
- Acting as a consultant to clients to provide insights from data
- Conflict resolution skills and solving complex problems
- Working collaboratively with the Sales team
- Empowering the team to grow and develop their careers
- Representation at conferences or internal events as a speaker and representative

**What you’ll need to be successful**:

- Minimum 10+ years of digital Account Management experience in a Brand-Direct or an Agency facing role OR in a Senior Agency role
- Robust knowledge of the digital marketing landscape including Programmatic & Video
- Experience in working with media agencies and a network of relationships and a track record of building and growing relationships
- Proven track record in Account Management and strong commercial acumen
- Clear and concise communication skills and presentation style, for both internal and external stakeholders
- A storyteller with the ability to build compelling presentations and reviews through data
- A curious and self-starting nature
- Capacity to coach/mentor/manage
- Strategic planning ability and the drive to achieve and stretch targets
- A willingness to “get stuck in” and be proactive
- Team player and keen to work together with the Sales team to ensure client success
- Organised - there is a lot to do
- Understanding and knowledge of the ad-tech, native, performance marketing and programmatic landscape
- Full proficiency in Salesforce and/or similar CRM platforms

**More than snacks**
- 3 days in Office (or at clients) and 2 days of home hybrid working
- Be part of our success with our equity program
- Expand your toolbox with our mentorship program and internal learning tools
- Happy hours & office lunch once a week
- and of course a fully stocked kitchen

**We Recommend #LifeAtOutbrain**
- Our company culture is welcoming, dynamic, diverse, global, and built on top performance.
- Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Emplo

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