Front Desk Agent

2 settimane fa

Como, Italia Hilton A tempo pieno

Front Desk Agent

A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

**What will I be doing?**

As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
- Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
- Demonstrate a high level of customer service at all times
- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
- Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
- Comply with hotel security, fire regulations and all health and safety legislation
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Follow company brand standards
- Assist other departments, as necessary

**What are we looking for?**

Front Desk Agent serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous experience in a customer-focused industry
- Completed high school certificate or equivalent
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Ability to work on your own and as part of a team
- Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience in cash handling

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

  • Front Desk Agent

    1 mese fa

    Como, Italia Hilton A tempo pieno

    Front Desk Agent A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in...

  • Front Desk Agent

    1 settimana fa

    Como, Italia Hilton Lake Como A tempo pieno

    DescriptionA Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and...

  • Front Desk Agent

    3 giorni fa

    Como, Lombardia, Italia Hilton A tempo pieno

    A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete...

  • Front Desk Agent

    1 settimana fa

    Como, Lombardia, Italia Hilton Lake Como A tempo pieno

    A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete...

  • Front Desk Agent

    1 mese fa

    Como, Italia Hilton A tempo pieno

    A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and...

  • Front Desk Agent

    4 settimane fa

    Como, Italia HOTEL IL SERENO LAGO DI COMO A tempo pieno

    **Sereno Hotels** is a collection of luxury boutique hotels situated in St Barths and Lake Como. A fantastic opportunity has arisen for our locations in Saint Barth; The front desk department is looking for an enthusiastic and self-motivated Front desk agent to join our team for the season 2024, from october 2023 until August 2024 Main duties will be: -...

  • Front Desk e Logistica

    7 giorni fa

    Como, Italia La Carburatecnica A tempo pieno

    Cercasi addetto con ottima conoscenza lingua inglese per noleggio auto (front desk e approntamento vetture). Richiesta patente B per movimentazione vetture Contratto di lavoro: Tempo determinato Durata contratto: 6 mesi Stipendio: a partire da €1.000,00 al mese Orario: - Turno diurno Tipi di retribuzione supplementare: - Straordinario Lingua: -...

  • Impiegato/a Front Desk Accettazione

    1 mese fa

    Como, Italia Fartelli srl A tempo pieno

    Si richiede impiegato/a per front desk di accettazione nostra studio medico. La risorsa si occuperà delle seguenti attività: - fase di accettazione e registro richieste - controllo pagamenti mediante sportello automatico - archiviazione cartelle e documenti Si richiede: - un diploma di maturità - ottime doti comunicative - uso del pc. Preferibile...

  • FRONT DESK RECEPTIONIST per SPORT CLUB

    6 giorni fa

    Como, Italia Randstad Italia Spa A tempo pieno

    Mansione Per prestigioso club sportivo in provincia di Como siamo alla ricerca di un FRONT DESK RECEPTIONIST. Responsabilit La risorsa verr inserita all'interno di un team di lavoro e si dovr occupare delle seguenti attivit : - accoglienza dei clienti, - consulenza ai clienti nella scelta di percorsi e pacchetti sulla base delle esigenze personali, -...

  • Front Desk

    1 mese fa

    Como, Italia MF Consultant A tempo pieno

    **MF Consultant - **società di servizi HR alle aziende. Esperti di Head Hunting & Executive Search; HR Outsourching e Co-Sourcing; Learning & Development e Servizi Welfare. Per un'azienda cliente con sede a Milano, leader mondiale di e riferimento nel mercato dell'istruzione privata di eccellenza. In Italia e nel Ticino è presente con 11 scuole, circa 800...

  • Front Desk

    4 settimane fa

    Como, Italia DreamTeam Marketing A tempo pieno

    Siamo una una società specializzata in marketing, e abbiamo alle spalle un’esperienza decennale su Milano e tutta Italia. Cerchiamo per il periodo invernale risorse nuove, loquaci, positive e con tanta voglia di lavorare in Team! **Posizione**: In qualità di **addetto/addetta FRONT DESK** la risorsa si occuperà di vendita, promozione e...

  • Franchised Front Desk Agent

    4 settimane fa

    Como, Italia Marriott International, Inc A tempo pieno

    **N. Posizione** 22220954 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** Sheraton Lake Como Hotel, Via per Cernobbio 41A, Como, Como, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management - Segue tutte le politiche e le procedure aziendali; - si...

  • Guest Service Agent

    7 giorni fa

    Como, Italia Hilton A tempo pieno

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

  • Receptionist front desk

    1 settimana fa

    Como, Italia T & A S.r.l. A tempo pieno

    Agenzia per il lavoro specializzata in ricerca e selezione del personale ricerchiamo figura che ricopra il ruolo di addetto/a alla reception per studio commercialeLa figura avrà mansioni di centralinista e di accoglienza dei clienti all'interno del centro. Inoltre, si occuperà della presa appuntamenti e dei pagamenti dei servizi. Il/la candidato/a ideale...

  • Addetto/a accettazione

    1 settimana fa

    Como, Italia Malu service A tempo pieno

    Azienda operante nel settore import/export sta ricercando una risorsa da inserire al front desk.Il candidato/a collaborerà insieme a un team dinamico e preparato per offrire un servizio di accoglienza eccellente.Le mansioni saranno principalmente:Accoglienza dei clienti e visitatori;Controllo della corretta compilazione dei moduli Attività di segretariato...

  • Impiegata/o Amministrativa/o

    1 mese fa

    Como, Italia Adecco Italia A tempo pieno

    Adecco HealthCare, divisione specializzata del gruppo Adecco, ricerca per struttura sanitaria sita in Provincia di Como: Impiegata/o Amministrativa/o Principali responsabilità: - Accoglienza clienti/ospiti e attività di front desk; - Smistamento della posta, gestione pacchi e spedizioni; - Gestione delle chiamate in entrata/in uscita; - Gestione...