Guest Services Agent

7 mesi fa

Firenze, Italia Fingen Spa A tempo pieno

**About Palazzo Tornabuoni and Fingen Group**:
Step into the world of timeless Italian luxury at Palazzo Tornabuoni, a 15th-century palazzo turned into Florence's first exclusive Private Residence Club. Nestled in the heart of the Renaissance city, this iconic property is managed by Fingen Group, a leading Italian retail and real estate company renowned for its commitment to excellence and Italian style essence.

**The Role: Guest Services Agent / Doorman**

We are seeking passionate hospitality professionals to join our dedicated team as Guest Services Agents/Doormen at this exquisite residence. In this crucial role, you will be the embodiment of Palazzo Tornabuoni's exceptional service, ensuring our esteemed residents and guests experience the epitome of Italian hospitality.

**Your responsibilities will include**:

- Providing warm and personalized greetings to residents and guests
- Assisting with luggage during arrivals and departures
- Managing errands, parcels, and shopping bags
- Contributing to event set-up and execution
- Delivering grocery orders to residences
- Maintaining cleanliness in the entrance and luggage areas
- Supporting the Reception/Concierge team with your insights and recommendations
- Previous experience in luxury hospitality operations, preferably in a residential or boutique hotel setting
- Exceptional interpersonal and relationship-building skills, with a team-oriented approach
- Valid driving license and legal right to work in Italy
- Fluency in English and Italian, both written and spoken

**Benefits**:

- Competitive salary and benefits package, including ticket restaurant and dry cleaning services
- Opportunities for professional growth through comprehensive training and career development programs
- Employee recognition initiatives that celebrate your dedication and achievements
- The chance to be part of a globally respected brand and build a fulfilling career with future projects

At Palazzo Tornabuoni and Fingen Group, we offer more than just a job - we provide a canvas for you to craft a lifelong career in the world of Italian luxury. Join us and experience the pride of delivering exceptional service in an iconic setting.

We offer fixed-term contracts with the potential for long-term opportunities.

Contratto di lavoro: Tempo pieno

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