Guest Experience Intern

2 mesi fa

Milano, Italia Meliá Hotels International A tempo pieno

_“The world is yours with Meliá”_

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?

**Job description**:
We are looking for a Guest Experience Intern to join our team of passionate individuals at Gran Melià Palazzo Cordusio to provide an effective, efficient, courteous and friendly service to all guests. Responsible for managing the first impressions of our Guests and, therefore, must occupy the hotel lobby and other public areas, particularly at busy times.

**What will I be doing?**
- To assist the Guest Experience Team in all duties and responsibilities of the Department.
- To actively demonstrate excellence in customer service, whilst maintaining high levels of respect and a professional image at all times, with a particular focus to details and clients’ needs.
- To anticipate & identify guest and VIPs’ expectations, ensuring that their needs are met and where possible exceeded.
- To ensure all guests are greeted and acknowledged immediately on arrival at the desk, and that all telephones are answered promptly.
- To ensure that all guests’ requests and queries are answered as soon as possible, being familiar at all time with the complaints procedures and various quality tools.

Because belonging to the great Meliá family is being VIP, you will enjoy _My MeliáRewards _which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.

I dati del curriculum potranno essere comunicati alla società controllante Meliá Hotels International SA e agli hotel del Brand Meliá presenti in Italia. Il tempo di conservazione degli stessi è di 24 mesi e non si effettuano attività di profilazione.

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.

Contratto di lavoro: Tempo pieno

Benefit:

- Buoni pasto

Orario:

- Turni

Lingua:

- Italiano (Obbligatorio)
- Inglese (Obbligatorio)

Sede di lavoro: In person

  • Guest Experience Intern

    4 settimane fa

    Milano, Italia WTC para Melia IT A tempo pieno

    **Melia Hotels International** “Whatever story you choose, you are the star” At Meliá Hotels International, you have the power to create your future. For us, the most important thing is your talent: We share the passion that makes you put your heart into everything you do, day after day. We are by your side to help you go beyond your limits, to...

  • Guest Experience Agent

    3 settimane fa

    Milano, Italia Adecco Italia Spa A tempo pieno

    Adecco Italia S.p.A, research, for a luxury 5 stars Hotel, located in the center of Milan: Guest Experience Agent You will be responsible for guests' pre-arrival communications and experiences once at the hotel, ensuring the highest level of personalization and service excellence. Main Duties and responsibilities • Welcome guests in a friendly, prompt...

  • Guest Experience Agent

    1 mese fa

    Milano, Italia Adecco Italia Spa A tempo pieno

    Adecco Italia S.p.A, research, for a luxury 5 stars Hotel, located in the center of Milan: Guest Experience Agent You will be responsible for guests' pre-arrival communications and experiences once at the hotel, ensuring the highest level of personalization and service excellence. Main Duties and responsibilities • Welcome guests in a friendly, prompt...

  • guest experience agent

    4 giorni fa

    Milano, Lombardia, Italia Adecco Italia spa A tempo pieno

    GUEST EXPERIENCE AGENT - MILANO, MILANO Funzione: addetti al ricevimento/addetta al ricevimentoCategoria: Personale Per Hotel / Piani / Reception / Back OfficeInizio previsto: 15/06/2024Luogo di lavoro: Milano, MilanoAdecco Italia S.p.A, research, for a luxury 5 stars Hotel, located in the center of Milan: Guest Experience Agent You will be responsible for...

  • Guest Experience Agent

    4 giorni fa

    Milano, Lombardia, Italia Adecco Italia A tempo pieno

    Adecco Italia S.p.A, research, for a luxury 5 stars Hotel, located in the center of Milan: Guest Experience Agent You will be responsible for guests' pre-arrival communications and experiences once at the hotel, ensuring the highest level of personalization and service excellence. Main Duties and responsibilities Welcome guests in a friendly, prompt and...

  • Guest Experience Agent

    4 giorni fa

    Milano, Lombardia, Italia Marriott International, Inc A tempo pieno

    **N. Posizione** **Categoria la Posizione** Rooms & Guest Services Operations**Sede** The Westin Palace Milan, Piazza della Repubblica 20, Milan, Milano, Italy VISUALIZZA SULLA MAPPA**Tipologia** Full-Time**Lavora da remoto?** N**Trasferimento?** N**Tipo posizione** Non-Management***Our jobs aren't just about giving guests a smooth check-in and check-out....

  • Guest Experience Agent

    4 settimane fa

    Milano, Italia Park Hyatt Milan A tempo pieno

    Summary - Park Hyatt Milano is a 5-star luxury hotel located in the heart of the city, overlooking the famous Galleria Vittorio Emanuele II and a few steps from Piazza del Duomo and the Alla Scala opera house._ - As a Guest Experience Agent you will be responsible for guests’ pre-arrival communications and experiences once at the hotel, ensuring the...

  • Guest Experience Agent

    4 giorni fa

    Milano, Lombardia, Italia Adecco Italia A tempo pieno

    Adecco Italia S.p.A, research, for a luxury 5 stars Hotel, located in the center of Milan: Guest Experience Agent You will be responsible for guests' pre-arrival communications and experiences once at the hotel, ensuring the highest level of personalization and service excellence.Main Duties and responsibilities Welcome guests in a friendly, prompt and...

  • Guest Experience Agent

    4 giorni fa

    Milano, Lombardia, Italia Adecco Italia A tempo pieno

    Adecco Italia S.p.A, research, for a luxury 5 stars Hotel, located in the center of Milan: Guest Experience Agent You will be responsible for guests' pre-arrival communications and experiences once at the hotel, ensuring the highest level of personalization and service excellence. Main Duties and responsibilities Welcome guests in a friendly, prompt and...

  • Guest Experience Agent

    4 giorni fa

    Milano, Lombardia, Italia Park Hyatt Milan A tempo pieno

    Summary Park Hyatt Milano is a 5star luxury hotel located in the heart of the city, overlooking the famous Galleria Vittorio Emanuele II and a few steps from Piazza del Duomo and the Alla Scala opera house._ As a Guest Experience Agent you will be responsible for guests' prearrival communications and experiences once at the hotel, ensuring the highest level...

  • Guest Experience Supervisor

    2 settimane fa

    Milano, Italia Casa Brera - Luxury Lifestyle Hotel By Marriott International A tempo pieno 5 €

    Part of the Luxury Group of Marriott International Casa Brera is currently recruiting Guest Experience Supervisor to join the pre-opening team made of modern and authentic hospitality professionals. Reporting to Front Desk Manager, the role will cover both front desk and guest services supervisory tasks. This is full-time position, 5 days a week with 2 days...

  • Guest Experience Agent

    2 settimane fa

    Milano, Italia Casa Brera - Luxury Lifestyle Hotel By Marriott International A tempo pieno 5 €

    Part of the Luxury Group of Marriott International, Casa Brera is currently recruiting Guest Experience Agent to join the pre-opening team made of modern and authentic hospitality professionals. Reporting to Front Desk Manager, the role will cover both front desk and guest services tasks. This is full-time position, 5 days a week with 2 days off. The...

  • Guest Experience Agent

    1 mese fa

    Milano, Italia Adecco Filiale Di Como A tempo pieno

    Adecco Italia S.p.A, research, for a luxury 5 stars Hotel, located in the center of Milan: Guest Experience Agent You will be responsible for guests' pre-arrival communications and experiences once at the hotel, ensuring the highest level of personalization and service excellence. Main Duties and responsibilities • Welcome guests in a friendly, prompt and...

  • Guest Experience Agent

    3 settimane fa

    Milano, Italia Adecco Filiale Di Como A tempo pieno

    Adecco Italia S.p.A, research, for a luxury 5 stars Hotel, located in the center of Milan: Guest Experience Agent You will be responsible for guests' pre-arrival communications and experiences once at the hotel, ensuring the highest level of personalization and service excellence. Main Duties and responsibilities • Welcome guests in a friendly, prompt and...

  • Guest Experience Supervisor

    4 giorni fa

    Milano, Lombardia, Italia Marriott International A tempo pieno

    Part of the Luxury Group of Marriott International Casa Brera is currently recruiting Guest Experience Supervisor to join the pre-opening team made of modern and authentic hospitality professionals. Reporting to Front Desk Manager, the role will cover both front desk and guest services supervisory tasks. This is full-time position, 5 days a week with 2...

  • Guest Experience Intern

    5 giorni fa

    Milano, Italia Melia Hotels International A tempo pieno

    **_“The world is yours with Meliá”_** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...

  • Guest Experience Expert/guest Services Agent

    4 giorni fa

    Milano, Lombardia, Italia Marriott International, Inc A tempo pieno

    Informazioni aggiuntive Pre-Opening HotelN. Posizione Categoria la Posizione Rooms & Guest Services OperationsSede Casa Brera, Piazzetta M Bossi No 2, Milan, Milan, Italy VISUALIZZA SULLA MAPPATipologia Full-TimeLavora da remoto? NTrasferimento? NTipo posizione Non-ManagementPart of the Luxury Group of Marriott International, Casa Brera is currently...

  • Guest Experience Supervisor/guest Services

    3 settimane fa

    Milano, Italia Marriott International, Inc A tempo pieno

    **Additional Information** Pre-Opening Hotel **Job Number** 24098884 **Job Category** Rooms & Guest Services Operations **Location** Casa Brera, Piazzetta M Bossi No 2, Milan, Milan, Italy VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Part of the Luxury Group of Marriott International...

  • Guest Experience Expert/guest Services Agent

    3 settimane fa

    Milano, Italia Marriott International, Inc A tempo pieno

    **Informazioni aggiuntive** Pre-Opening Hotel **N. Posizione** 24098878 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** Casa Brera, Piazzetta M Bossi No 2, Milan, Milan, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management Part of the Luxury Group of...

  • Guest Experience Supervisor/guest Services

    3 settimane fa

    Milano, Italia Marriott International, Inc A tempo pieno

    **Informazioni aggiuntive** Pre-Opening Hotel **N. Posizione** 24098884 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** Casa Brera, Piazzetta M Bossi No 2, Milan, Milan, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management Part of the Luxury Group of...