Customer Service Coordinator

3 mesi fa

Parma, Italia Crown Packaging UK A tempo pieno

**About Crown**

Crown Holdings, Inc., is a world leader in the metal packaging production process. We design and manufacture a wide range of innovative and sustainable metal packaging solutions and products. Our clients are some of the largest and most respected companies in the world.

It's an exciting time to join our business because Crown offers you the opportunity to grow and develop your skills in an expanding industry.

Crown was founded with the goal of valuing and promoting sustainability and this vision continues to be essential to our long-term future.

**About this opportunity**:
We are looking for a **Customer Service Coordinator**, reporting to the Sales Manager, based in Parma (Italy).

The incumbent will:

- manage short term Customer Demand process through:

- collect Forecasts
- setup Orders in SAP (ATM, Call Offs)
- organise Delivery plan.
- ensure Commercial agreements adherence through Service Level / Contracts terms compliance.
- communicate internally in respect of changes to orders / deadlines etc.

**Your mission in Crown**:

- Receive orders from Customers / obtain ATMs, enter orders in the system, maintain pricing module in SAP
- Liaise with customers to validate short term demand plan
- Negotiate with Customers regarding lead-times, delivery schedules etc. to help maximise plant productivity.
- Provide product status information (on order, in process, in stock in transit) to the customers; monitor the logistics path from stock situation up to the delivery to customers’ filling line/s.
- Maintain the Sales Orders in the system.
- Ensure that the financial handling of deliveries is within the specified credit limits
- Liaise with Finance on invoicing matters. Ensure that standing data is maintained by customer / location
- Liaise with Logistics department on material supply and delivery of products
- Arrange pro-active visits to the customer to maintain good relations and improve our understanding of Customer requirements
- Implement and maintain administrative controls to support to achieve the tasks required by the job.
- Manage the Commercial interface at Plant level.
- Resolve all sales invoice queries
- Monitor slow and non-moving f/g stocks to liaise with Customers and Finance Dept. to dispose/exhaust them appropriately.

**About you**:
You have a Business Administration degree in Sales/Commercial or a Supply Chain background, with minimum 3 to 5 years’ experience, preferably in a manufacturing environment. You possess a comprehensive proficiency in MSOffice, (Excel )and a strong working knowledge of ERP systems (SAP). You are an effective communicator, both internally and externally, with good interpersonal and planning skills. Besides Italian, you have excellent verbal and writing skills in English. We are looking for a team player, with a high level of organization and administrative skills. Stress-proof, you are customer-oriented, with the ability to work to tight deadlines, with a flexible approach in your dealings.

**Competencies**:

People and Team Skills
Accepting Responsibility
Communication Skills
Business Understanding and Customer Orientation
Customer Focus
Flexibility and Adaptability to Change
Learning ability
Problem Solving and Decision Making Skills

**What Crown Offers You**
- The opportunity to build a career in a multi-cultural environment
- To be rewarded fairly and promoted based on merit and performance
- Professional and personal development through training and work experiences
- Strong engagement and commitment to the safety of our employees

**Join us and become part of an international team of professionals who are passionate about sustainable packaging**

**Working Together**

Accessibility, Equity, Diversity, and Inclusion are key features of Crown’s culture of Working Together. We aim to value and respect each individual and foster an environment where everyone is represented.

We strive to promote psychological safety, allowing colleagues to bring their authentic selves to work and ultimately generate a sense of belonging at Crown.

**Social Media **#LI-CP1
Learn more about Crown on our social media channels.

LinkedIn | Facebook | YouTube | Glassdoor | X (Twitter)

**Customer Service Coordinator**:

- Requisition ID: 3029- Location: Parma, IT, 43122- Functional Area: Sales- Experience Level: Experienced professional- Type of Contract: Permanent

  • Service Customer Coordinator

    2 settimane fa

    Parma, Emilia-Romagna, Italia Alfa Laval Corporate Ab A tempo pieno

    About Alfa Laval Corporate AbAlfa Laval Corporate Ab is a Swedish multinational company operating in Italy for over 100 years with several sales offices, manufacturing and research and development. Our company is committed to accelerating success for our customers, people, and planet.Job SummaryWe are seeking a highly skilled Service Customer Coordinator to...

  • Service Customer Coordinator

    3 settimane fa

    Parma, Emilia-Romagna, Italia Alfa Laval Corporate Ab A tempo pieno

    About Alfa Laval Corporate AbAlfa Laval Corporate Ab is a Swedish multinational company operating in Italy for over 100 years with several sales offices, manufacturing and research and development. Our company is committed to accelerating success for our customers, people, and planet.Job SummaryWe are seeking a highly skilled Service Customer Coordinator to...

  • Service Customer Coordinator

    1 mese fa

    Parma, Italia Alfa Laval Corporate Ab A tempo pieno

    Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital...

  • Service Customer Coordinator

    3 mesi fa

    Parma, Italia Alfa Laval Mid Europe Gmbh A tempo pieno

    Service Customer CoordinatorSERVICE CONTRACT COORDINATOR Introduction ALFA LAVAL is a Swedish multinational company operating in Italy for over 100 years with several sales offices, manufacturing, and research and development. At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our...

  • Service Customer Coordinator

    1 mese fa

    Parma, Italia Alfa Laval Corporate Ab A tempo pieno

    Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital...

  • Service Customer Coordinator

    4 settimane fa

    Parma, Italia Alfa Laval A tempo pieno

    Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society.Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources.Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital...

  • Service Customer Coordinator

    1 mese fa

    Parma, Italia Alfa Laval A tempo pieno

    Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in...

  • Service Customer Coordinator

    1 mese fa

    Parma, Italia Alfa Laval Corporate Ab A tempo pieno

    Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society.Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources.Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital...

  • Customer Service

    3 mesi fa

    Parma, Italia Negri & Associati A tempo pieno

    Un'importante struttura operante nel settore della logistica, fortemente specializzata in una nicchia di mercato particolarmente qualificata, ci ha incaricato di selezionare una addetta esperta  CUSTOMER SERVICE servizi di logistica integrata Rif. 2426/T La Candidata ideale ha un'età intorno ai 30 anni, è Laureata in Economia, in Lingue o in Ingegneria...

  • Service Coordinator

    2 settimane fa

    Parma, Emilia-Romagna, Italia Alfa Laval Corporate Ab A tempo pieno

    About Alfa Laval Corporate AbAlfa Laval Corporate Ab is a multinational company operating in Italy for over 100 years with several sales offices, manufacturing and research and development facilities. Our driving force is to accelerate success for our customers, people, and planet by having dedicated professionals with a curious mind.Job SummaryWe are...

  • Service Coordinator

    3 settimane fa

    Parma, Emilia-Romagna, Italia Alfa Laval Corporate Ab A tempo pieno

    About Alfa Laval Corporate AbAlfa Laval Corporate Ab is a multinational company operating in Italy for over 100 years with several sales offices, manufacturing and research and development facilities. Our driving force is to accelerate success for our customers, people, and planet by having dedicated professionals with a curious mind.Job SummaryWe are...

  • Customer Service Coordinator

    4 mesi fa

    Parma, Italia Bormioli Pharma A tempo pieno

    The resource within the Customer Service team will be responsible for the following activities: - Entering, managing and receiving customer orders through Corporate Management System - Ensure customer support for all information and/or questions about the order process (order entry and confirmation, stock checks and delivery management with different...

  • Customer Service

    1 mese fa

    Parma, Italia Negri & Associati A tempo pieno

    Un'importante struttura operante nel settore della logistica, fortemente specializzata in una nicchia di mercato particolarmente qualificata, ci ha incaricato di selezionare una addetta esperta      CUSTOMER SERVICE servizi di logistica integrata Rif.2426/T     La Candidata ideale ha un'età intorno ai 30 anni, è Laureata in Economia, in Lingue o in...

  • Customer Service

    4 mesi fa

    Parma, Italia UG STUDIO HR A tempo pieno

    **Posizione Aperta: Addetto/a Customer Service ISCRITTO/A A CAT. PROTETTE (L. 68/99)** **Località**: Parma Sei un individuo proattivo con un'eccellente capacità di gestire le esigenze dei clienti? Sei orientato al miglioramento continuo e hai esperienza nel settore Customer Service? Stiamo cercando te! **Descrizione del Lavoro**: Come Addetto/a al...

  • Tirocinio Customer Service

    4 mesi fa

    Parma, Italia Orienta A tempo pieno

    Orienta Spa Agenzia per il lavoro, ricerca per azienda specializzata in impianti di condizionamento un/a TIROCINANTE CUSTOMER SERVICE. La figura, inserita nel Team del Customer Service, si occuperà di: - attività di data entry e gestione anagrafiche dei clienti; - gestione appuntamenti; - interfaccia con ufficio amministrativo: - interfaccia con...

  • Customer Service Representative

    3 settimane fa

    Parma, Emilia-Romagna, Italia Material Handling Systems A tempo pieno

    Job DescriptionJob Title: Customer Service RepresentativeCompany: Material Handling SystemsJob Type: Full-timeLocation: Remote (Italy)About Us:Material Handling Systems is a leading provider of innovative solutions for optimizing order fulfillment and last mile delivery operations. We partner with top brands to design and deliver intelligent software-powered...

  • Customer Service Representative

    2 settimane fa

    Parma, Emilia-Romagna, Italia Material Handling Systems A tempo pieno

    Job DescriptionJob Title: Customer Service RepresentativeCompany: Material Handling SystemsJob Type: Full-timeLocation: Remote (Italy)About Us:Material Handling Systems is a leading provider of innovative solutions for optimizing order fulfillment and last mile delivery operations. We partner with top brands to design and deliver intelligent software-powered...

  • Customer Support Coordinator

    4 mesi fa

    Parma, Italia MHS A tempo pieno

    FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile...

  • Customer Service Representative

    6 giorni fa

    Parma, Emilia-Romagna, Italia Tnf Italy A tempo pieno

    {"h1": "Customer Service Specialist in Parma", "p": "Tnf Italy is seeking a Customer Service Specialist to join our team in Parma. As a key member of our customer service team, you will be responsible for managing a portfolio of clients, interacting proactively with local logistics and production departments, and ensuring customer satisfaction through...

  • Customer Service Representative

    4 giorni fa

    Parma, Emilia-Romagna, Italia Bormioli Pharma A tempo pieno

    The Customer Service Intern will play a key role in supporting the Customer Service team by managing customer orders, providing support for order-related inquiries, and ensuring customer satisfaction through coordination with other company functions.Key Responsibilities:Manage customer orders through the Corporate Management SystemProvide support for...