Warranty Specialist

2 mesi fa

Milano, Italia MSX INTERNATIONAL A tempo pieno

**Are you our new Warranty Specialist?**

We are always open to meet bright Graduates like you to join our Technical Department. As part of MSX Talents Acquisition Program, we look with interest at young degree students eager to get in the world of consultancy services for the automotive industry

**How will your job look like**

You will work in direct contact with our Automotive client, providing support to the primary and secondary network in relation to issues of warranty and management of the return of spare parts under warranty to the parent company. Your main tasks will be:

- Managing support requests for warranty repairs from primary and secondary network
- Consulting all internal documentation in accordance with data handling rules to provide necessary support to the primary and secondary network;
- Updating and producing documentation in form of e-tracker reporting or chargeback reporting while handling requests
- Enforcing procedures required by the National Sales Company Warranty policies

**Who are you?**

We would love to welcome a new colleague passionate about the automotive field, oriented to teamwork and taking the good dose of initiative to achieve results. Our ideal Warranty Specialist has an Engineering Bachelor’s degree in technical fields (Mechanics, Electronics, Automotive, etc.) or administration fields, as well as:

- Computer literacy, especially MS Office
- Italian native speaker level and good level of English
- Previous experience in Warranty departments and/or in car or agriculture dealerships will be a great plus

**Working pattern**
- Monday-Friday
- 40 hours per week
- The work location is based at client offices in Milan.

**What's in it for you?**

When you join our team, you become part of the MSX International family. It’s more than a job - it’s the opportunity to build a career, make a difference, and be part of an exciting industry.

At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce.

**About MSX**

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

- Consumer Engagement
- Parts, Accessories & Service Performance
- Actionable Insights
- Diagnostics & Repair Enhancement
- Warranty and Repair Efficiency
- Technical Information
- Learning Solutions
- Sales Performance

Have a look at the information on data processing and make sure you give consent to data processing for the purpose of the recruitment’s process, according to the General Data Protection Regulation 679/2016 (GDPR)

MSX International is a company that guarantees equal opportunities and is positively committed to building a truly diverse workforce. This announcement is addressed to both sexes, according to the laws 903/77 and 125/91, and to people of all ages and all nationalities, according to the legislative decrees 215/03 and 216/03.

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