Specialista Customer Value Management

3 mesi fa

Rimini, Italia Gruppo Hera A tempo pieno

Per Hera Comm, società di vendita di energia elettrica e gas naturale del Gruppo Hera, siamo alla ricerca di una figura di Specialista in ambito Customer Value Management da inserire nella nostra sede di Rimini.

**Cosa farai**
- Gestione e Coordinamento richieste Post Sales area Prodotti e Vas O area Commodity (gas naturale, energia elettrica, servizio idrico, servizi ambientali) e relative attività propedeutiche a contenere/anticipare eventuali problemi sui clienti;
- Istruttorie tramite coordinamento con altre strutture e nel rispetto delle normative di settore; Rapporti con i fornitori, controllo qualità e feedback per il miglioramento.

**Chi sei**
- Sei in possesso di una Laurea in discipline economiche o giuridiche o umanistiche o ingegneria gestionale;
- Possiedi preferibilmente un'esperienza preesistente nella gestione di Partner / Fornitori specializzati in installazione e collaudo prodotti (es. fotovoltaico, caldaie, pdc, clima, ect.);
- Sei disponibile alla mobilità territoriale; Hai un'ottima familiarità con la suite Office 365.

**Sede**

RIMINI - VIA CHIABRERA, 34/B

**Chi siamo**

Hera Comm S.p.A., controllata dal Gruppo Hera, è la società di vendita di energia elettrica e gas naturale. In qualità di operatore del mercato libero, svolge la propria attività di vendita su tutto il territorio nazionale nei diversi mercati energetici. Fondata nel 2001, ha conosciuto nei successivi anni una crescita continua e significativa. Come terzo operatore a livello nazionale per numero i clienti, ad oggi conta più di 2 milioni di clienti per la fornitura del gas naturale e 1,25 milioni di clienti per la fornitura di energia elettrica.

**Cosa ti offriamo**
- Retribuzione annua lorda fino a 35.000€, commisurata alle competenze e all’esperienza maturata;
- Inserimento contrattuale permanent;
- Pacchetto Welfare aziendale spendibile in un sistema integrato di iniziative e servizi tra cui mobilità sostenibile, iniziative per il benessere e la salute individuale e contributi e agevolazioni per la famiglia; Percorsi di formazione, crescita e sviluppo.

**Il nostro impegno verso la diversità e l’inclusione**

Diversità (di genere, cultura, origine) e inclusione sono driver fondamentali per noi che arricchiscono gli ambienti di lavoro, incoraggiano l’innovazione e ci proiettano verso il futuro aiutandoci ad anticipare le sfide del contesto e dei mercati. Le politiche di valorizzazione della diversità sono parte integrante delle strategie d’impresa di Hera e sono frutto di un percorso che continua ad arricchirsi nel tempo.

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