High Jewelry After Sales Service Specialist

2 settimane fa


Roma, Italia Bulgari A tempo pieno

Posizione

Within the High Jewelry Quality & After Sales department based in Rome, we are looking for a **High Jewelry After Sales Service Specialist**.

Profilo
- Support local markets for all After Sales Service activities, especially for repairs requested by the market (products owned by customer/local property/central property) and repairs of stock intercepted by Quality Control;
- Evaluate (through photos of the damage on the jewel) whether the repair can be carried out on site by the local After Sales Service Center/local laboratories or in Headquarter in Rome, aligning with Quality Control experts, production managers, and Purchasing department;
- Coordinate the repair flow, giving the right priority to repairs also performing data entry in the relevant system;
- Creation of Production orders/Purchasing orders for all reworks/repairs done internally or externally;
- Transfer of products for Quality department check/Gemological department check;
- Collaborate with the Purchasing department for stones replacements, specifying the type of stone needed and size;
- Develop the repair cost estimate (quotes) in cooperation with Purchasing, Quality Control, and Gemological departments;
- Communicate the repair cost estimates to the commercial network and follow up on client feedback;
- Monitor and follow up on the repair flows, in terms of process, costs, and delivery dates, registering all relevant information (where applicable);
- Elaborate regular and on demand statistics and reporting including open orders, costs etc.;
- Coordination of activities (quality/gemological checks and repairs) after main high jewelry events;
- Spare Parts flow management.
- University degree in Engineering or Economics
- Knowledge of repair processes for the assigned product category
- Knowledge of the After Sales repair network
- Analysis and reporting techniques
- Project management capabilities
- Fluency in English
- JOB NUMBER
- ***

**BULG08026**:

- COUNTRY / REGION
- ***

**Italy**:

- CITY
- ***

**ROME**:

- CONTRACT TYPE
- ***

**Permanent**:



  • Roma, Italia Bulgari S.P.A A tempo pieno

    POSITION - Guarantee the stock target achievement cooperating in the definition of High Jewelry production plan and Stones Open to buy. - Cooperate with product development, marketing and purchasing departments in order to monitor the High Jewelry production plan and the Open to Buy value. - Support in generating High Jewelry periodic forecast and supply...


  • Roma, Italia Bulgari A tempo pieno

    Position - Guarantee the stock target achievement cooperating in the definition of High Jewelry production plan and Stones Open to buy. - Cooperate with product development, marketing and purchasing departments in order to monitor the High Jewelry production plan and the Open to Buy value. - Support in generating High Jewelry periodic forecast and supply...


  • Roma, Italia Bulgari S.P.A A tempo pieno

    Company: Bulgari S.P.A - Country / Region : Italy - City : ROME - Business group: Watches & Jewellery - Contract type: Permanent Job - Function: Supply Chain - Experience required: Minimum 3 years - Reference No.: BULG07060 - Date of publication: 2023.03.14 POSITION - Guarantee the stock target achievement cooperating in the definition of High Jewelry...


  • Roma, Italia Telepass A tempo pieno

    Company: TELEPASS- Location: Roma, IT**Truck After Sales Specialist**: **After Sales Specialist B2B** Ricerchiamo un After Sales Specialist per il nostro team Truck After Sales, all'interno della divisione Business, che avrà le seguenti responsabilità: - Gestire le richieste di informazioni dei clienti Truck; rispondere ai relativi claims; fornire...


  • Roma, Italia Bulgari S.P.A A tempo pieno

    **Position**: **MISSION** Reporting to High End Merchandising senior manager and within the High End Sales team department, s/he has the objective to orchestrate the overall HJ special order process, making sure that all parties involved (WW commercial teams, marketing, design center, production) are strictly following the guidelines with the main objective...


  • Roma, Italia Bulgari A tempo pieno

    Posizione **MISSION** Reporting to High End Merchandising senior manager and within the High End Sales team department, s/he has the objective to orchestrate the overall HJ special order process, making sure that all parties involved (WW commercial teams, marketing, design center, production) are strictly following the guidelines with the main objective of...


  • Roma, Italia Bulgari A tempo pieno

    Position Bulgari SPA, within its **Global** **Jewelry and Watches Merchandising Department** based in **Rome**, is looking for a **Merchandising Specialist** (**6-month contract**). **MISSION** Support the department in maximizing sales results and point of sales image providing support in the product commercial strategy implementation. **MAIN...


  • Roma, Italia Bulgari S.P.A A tempo pieno

    POSITION Bulgari SPA, within its **Global** **Jewelry and Watches Merchandising Department** based in **Rome**, is looking for a **Merchandising Specialist** (**6-month contract**). **MISSION** Support the department in maximizing sales results and point of sales image providing support in the product commercial strategy implementation. **MAIN...


  • Roma, Italia Bulgari S.P.A A tempo pieno

    Company: Bulgari S.P.A - Country / Region : Italy - City : ROME - Business group: Watches & Jewellery - Contract type: Temporary Job - Function: Merchandising - Experience required: Beginner - Reference No.: BULG06958 - Date of publication: 2023.03.13 POSITION Bulgari SPA, within its **Global** **Jewelry and Watches Merchandising Department** based in...

  • Jr. Jewelry Designer

    Trovato in: Jooble IT O C2 - 4 giorni fa


    Roma, Italia Fendi Italia Srl A tempo pieno

    The position is based in our HQ in Rome. The mission for the role of Junior Jewelry Designer is to support to design and create jewelry and fashion bijoux accessory products based on the main collection and market trends. The Jr. Jewelry Designer will work closely with the design team and product development teams to contribute to the successful creation of...


  • Roma, Italia ManpowerGroup A tempo pieno

    Azienda: Azienda operante nel settore riscaldamento e condizionamento Descrizione: - Per Azienda operante nel settore di grandi impianti di riscaldamento e condizionamento MANPOWER ricerca 1 FIGURA di AFTER SALES CUSTOMER CARE_ - La figura supporta l’AZIENDA nella gestione quotidiana delle attività, attraverso compiti di carattere sia organizzativo che...

  • Service Sales Specialist

    Trovato in: Jooble IT O C2 - 2 settimane fa


    Roma, Italia Hitachi Automotive Systems Americas, Inc. A tempo pieno

    Seize this opportunity as a Service Sales Specialist, you will be part of our Grid Automation Service Team. We provide Service Solutions for substation automation systems, control and protection, cyber security, communication, and related technology. The team is highly motivated and with strong customer and service-oriented approach. It is our ambition to...

  • Sales Professional

    5 giorni fa


    Roma, Italia BIG SALES A tempo pieno

    Remote work Company Description: **Skills**: - Enjoy working with clients and have a confident, polite and friendly approach; - Be confident to actively offer services, be willing to explain in detail and have the patience to answer all questions from customers; - Have a strong background in sales or customer support. What we expect from you: -...

  • After Sales Assistant

    4 giorni fa


    Roma, Italia Socomec A tempo pieno

    Socomec è un gruppo manifatturiero indipendente con oltre 3900 dipendenti in 30 filiali nel mondo. Lavorare in Socomec significa far parte di un’Azienda che continua a crescere, attraverso l’innovazione in un ambiente dinamico e aperto. Significa anche essere parte di un’Azienda internazionale in rapida espansione, impegnata nello sviluppo sostenibile...


  • Roma, Italia Stryker A tempo pieno

    Maintains direct contact with customers before and/or after the sale. Supports sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s). Works with various departments to meet maintenance services sales goals. Works with customers and/or distributors to...


  • Roma, Italia Ralph Lauren A tempo pieno

    Position Overview - To provide customers with exceptional sales support and service within the Polo Ralph Lauren store. Achieving retail success and understanding of the customer’s wants and needs and recommending suitable solutionsEssential Duties & Responsibilities - Provide exceptional customer service; - Assist client with selection of merchandise; -...

  • Technical After-Sales Automotive(English) Protected Categories

    Trovato in: Jooble IT O C2 - 6 giorni fa


    Roma, Italia ADECCO ITALIA S.p.A. A tempo pieno

    Professional Solutions, an Adecco Group company and specialist in creating solutions and managing Outsourcing services, operates nationwide in two main areas: Field Marketing and Operations. We are looking for highly motivated individuals for the role of: Technical After-Sales Automotive (English Language) - Protected Category The candidate will be...

  • Customer Service Specialist

    Trovato in: Jooble IT O C2 - 2 settimane fa


    Roma, Italia Zentiva Poland A tempo pieno

    Customer Service Specialist page is loaded Customer Service Specialist Postuler locations Italy / Milano time type Temps plein posted on Offre publiée il y a 2 jours job requisition id R2465817 Zentiva Italia è un'azienda in forte espansione, che può offrire un'intensa esperienza di crescita professionale in un contesto giovane, dinamico, flessibile e con...

  • Sales Associate

    Trovato in: beBee S IT - 3 settimane fa


    Roma, Italia Richemont A tempo pieno

    We are looking for a  Sales Assistant with a strong affinity to the luxury sector in our Buccellati boutique in Rome. MAIN TASKS:   Strive to achieve boutique and personal sales targets with active participation in the daily sales process Develop sales initiatives incl. high price item sales activities Greet, serve and advise clients, giving...


  • Roma, Italia Groupe Kering A tempo pieno

    Summary Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape. In 1999, the luxury goods...