Associate Director, Marketed Product Maintenance

5 mesi fa

Milano, Italia IQVIA A tempo pieno

**PURPOSE**:
**Direct, oversee and manage pharmacovigilance agreements and other designated processes for assigned customers. Oversee the production of PSMFs and provision of ad-hoc regulatory advice. Act as EU QPPV for clients with complex PV systems.**:
**RESPONSIBILITIES**:

- **Serve as an advisor on safety agreements or other designated processes and provide expert review and guidance for production of safety agreement deliverables**:

- ** May assist in the development and negotiation of safety agreements**:

- ** Key customer interface for assigned customers, ensuring consistency in approach, metric and format and serve as an escalation point to resolve any issues**:

- ** Ensure team follow global processes to deliver a quality product to customers**:

- ** Develop and implement processes with a primary focus on increasing Customer satisfaction and by creating efficiencies while maintaining consistency among all teams.**:

- ** Provide direction and strategy on projects and initiatives with mínimal oversight.**:

- ** Maintain a focus and actively work towards attainment of all corporate goals (including but not limited to revenue, sales, and employee retention) and implement strategies to achieve those goals.**:

- ** Participate in bid defense, customer meetings and on task forces as required**:

- ** Act as primary internal customer interface, developing relationships**:

- ** Provide advice, support and guidance as needed and serve as a mentor to colleagues**:

- ** May assume the responsibilities of EU QPPV or deputy QPPV.**:
**REQUIRED KNOWLEDGE, SKILLS AND ABILITIES**:

- **Bachelor's degree or educational equivalent in health science or other directly related field and 8 years' clinical research experience in a Contract Research Organization or Pharmaceutical company combining 5 years of Lifecycle Safety experience(Pharmacovigilance, CEVA, Medical Information, Safety Publishing, Risk Management, etc) and 3 years' line management experience or equivalent combination of education, training or experience.**:

- ** Very good knowledge of English and Italian language**:

- ** In-depth knowledge of Lifecycle Safety service lines.**:

- ** Proven staff management skills.**:

- ** Excellent project management and communication skills.**:

- ** Strong leadership, motivational and influencing skills.**:

- ** Ability to work on multiple projects and manage competing priorities effectively.**:

- ** Effective mentoring and developed coaching skills.**:

- ** Strong judgment, independent thinking, decision-making and problem solving skills.**:

- ** Ability to establish and maintain effective working relationships with co-workers, managers and clients.**:

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