Head of Account Management/operations

2 settimane fa

Milano, Italia Qomodo A tempo pieno

Qomodo e' una fintech, composta da un team proveniente dalle principali ventures italiane e straniere VC-backed come Rocket Internet, Delivery Hero, Sum Up, Amazon, Dash e Credimi.

**Requirements**:

- Build and Manage a team in charge of the aftersales processes (KYB, activation, account management, cash collection):

- Developing and maintaining strong relationships with existing merchants
- Acting as the main point of contact for merchants and customers inquiries, concerns, and requests
- Understanding merchants' business objectives and provide personalized solutions to meet their needs
- Identifying upselling opportunities and collaborate with the sales team to maximize revenue
- Preparing and delivering regular reports on account performance and customer satisfaction
- Resolving any client issues or complaints in a timely and professional manner
- Monitoring market trends and competitor activities to identify potential risks or opportunities
- **Requirements**:

- Previous experience of 3-5 years in a VC-backed tech venture (fintech, marketplace) in a Account Management or Operations role
- Bachelor's degree in business, finance, or a related field
- Proven experience as an Account/Operations Manager or relevant role in the financial services/marketplace industry
- Strong financial acumen and understanding of investment products and services
- Excellent communication and interpersonal skills
- Ability to build and maintain strong client relationships
- Proactive approach to problem-solving and strong attention to detail
- Self-motivated and results-driven with a strong work ethic

**Benefits**
- Un'opportunità di acquisire esperienza in un'azienda leader nel settore fintech e con investitori e founders di livello internazionale
- La possibilità di lavorare a stretto contatto con esperti/e di vendita e marketing in organizzazioni hyper growing
- Crescita di responsabilita' molto rapida basata su performance

  • Head of Key Account Management

    6 giorni fa

    Milano, Italia Scalapay A tempo pieno

    Thanks to our innovative BuyNow PayLater payment solution, Scalapay is transforming the way more than 2 million customers buy online and in-store, empowering 4,000+ merchants to give their customers magical shopping experiences. Being only 3 years old didn’t stop us from becoming a unicorn We have raised over $700bn and we did this thanks to a team built...

  • Head Of Kam

    2 settimane fa

    Milano, Italia Italian Branch Of A Multinational Company Of The Fmcg A tempo pieno

    Our customer is looking for a Head of Kam with a Bachelor/Master and a proven experience in similar role. Strong negotiation skills, customer orientation, financial acumen, team management, business focus, drive for results are required . Reporting directly to the Commercial Director, the candidate will be responsible of the key account strategy of the...

  • Head Of Operations Business Excellence

    9 ore fa

    Milano, Italia Kedrion Biopharma A tempo pieno

    Career Opportunities: Head of Operations Business Excellence (1806)This is a global role that embraces the following pillars: • Establish a standard and common Operations Excellence framework able to proactively monitor the performance and continuous improvement initiatives of Sites and Supply Chain through a well-defined KPIs scorecard and governance...

  • Head of Operations Business Excellence

    2 giorni fa

    Milano, Italia Kedrion Biopharma A tempo pieno

    Career Opportunities: Head of Operations Business Excellence (1806) This is a global role that embraces the following pillars: • Establish a standard and common Operations Excellence framework able to proactively monitor the performance and continuous improvement initiatives of Sites and Supply Chain through a well-defined KPIs scorecard and governance...

  • Managing Director

    2 settimane fa

    Milano, Italia Michael Page A tempo pieno

    Managing Director - Head of OperationsThe Managing Director - Head of Operations will be a board member and will report to the Chairman of local BoardOur client is a Global Company that provides financing and insurance solutions.DescriptionDirectly reporting to the Chairman, the Head of Operations is responsible for the total performance of the Country. The...

  • Managing Director

    2 settimane fa

    Milano, Italia Michael Page A tempo pieno

    Managing Director - Head of OperationsThe Managing Director - Head of Operations will be a board member and will report to the Chairman of local BoardOur client is a Global Company that provides financing and insurance solutions.DescriptionDirectly reporting to the Chairman, the Head of Operations is responsible for the total performance of the Country. The...

  • Head of Quality Management

    4 settimane fa

    Milano, Italia NHOA ENERGY SRL A tempo pieno

    NHOA S.A. (formerly Electro Power Systems - Engie EPS), global player in energy storage and e-mobility, active in the construction of the largest fast and ultra-fast charging infrastructure in Southern Europe, develops technologies enabling the transition towards clean energy and sustainable mobility, shaping the future of a next generation living in harmony...

  • Head of Quality Management

    4 settimane fa

    Milano, Italia NHOA ENERGY SRL A tempo pieno

    Company Description NHOA S.A. (formerly Electro Power Systems - Engie EPS), global player in energy storage and e-mobility, active in the construction of the largest fast and ultra-fast charging infrastructure in Southern Europe, develops technologies enabling the transition towards clean energy and sustainable mobility, shaping the future of a next...

  • Head of Projects

    1 settimana fa

    Milano, Italia Kinetik Global A tempo pieno

    Our client is a leading Developer and EPC who recruiting a Head of Projects for their Engineering and Construction Team within the Solar PV sector. The ideal candidate will have experience in Project managing a portfolio of large utility scale Solar PV projects from Ready to Build to Operations stage within an engineering & construction...

  • Head Of Capital Management

    2 settimane fa

    Milano, Italia Sella A tempo pieno

    Head of Capital Management page is loaded Head of Capital Management Presenta candidatura locations Milano, Italy time type Full time posted on Offerta pubblicata 22 giorni fa job requisition id JR-001378 Siamo uno dei più grandi gruppi bancari privati e indipendenti italiani che fonda le sue radici in una storia imprenditoriale lunga 450 anni e...

  • Head of Legal

    4 settimane fa

    Milano, Italia MotorK A tempo pieno

    We are looking for an experienced, yet hands-on Head of Legal, reporting to the Global CFO. The new Head of Legal will be responsible for all the legal aspects of the business, in all the Countries where we operate, including: - Corporate matters, governance and compliance - Business and other agreements supervision - GDPR - Legal claims -...

  • Head of Capital Management

    1 settimana fa

    Milano, Italia Sella A tempo pieno

    Head of Capital Management page is loaded Head of Capital Management Presenta candidatura locations Milano, Italy time type Full time posted on Offerta pubblicata 22 giorni fa job requisition id JR-001378 Siamo uno dei più grandi gruppi bancari privati e indipendenti italiani che fonda le sue radici in una storia imprenditoriale lunga 450 anni e...

  • Head Of Projects

    1 settimana fa

    Milano, Italia Kinetik Global A tempo pieno

    Our client is a leading Developer and EPC who recruiting a Head of Projects for their Engineering and Construction Team within the Solar PV sector. The ideal candidate will have experience in Project managing a portfolio of large utility scale Solar PV projects from Ready to Build to Operations stage within an engineering & construction...

  • Head of Marketing Cv

    4 settimane fa

    Milano, Italia AstraZeneca A tempo pieno

    **Head of Marketing CV** At AstraZeneca we believe in the potential of our people and you'll develop beyond what you thought possible. We make the most of your skills and passion by actively supporting you to see what you can achieve no matter where you start with us. Welcome to MIND (Milan), one of over 400 sites here at AstraZeneca. The site provides a...

  • Regional Head of Trade Management Europe

    2 settimane fa

    Milano, Italia Hitachi Automotive Systems Americas, Inc. A tempo pieno

    Regional Head of Trade Management Europe (f/m/d) page is loaded Regional Head of Trade Management Europe (f/m/d) Apply locations Milan, Lombardy, Italy Krakow, Lesser Poland, Poland Baden, Aargau, Switzerland Sundsvall, Vasternorrland County, Sweden Ludvika, Ludvika, Sweden time type Full time posted on Posted Yesterday job requisition id R0048496...

  • Managing Director

    4 giorni fa

    Milano, Italia Page Executive A tempo pieno

    About Our ClientOur client is a Global Company that provides financing and insurance solutions.Job DescriptionDirectly reporting to the Chairman, the Head of Operations is responsible for the total performance of the Country. The responsibility covers overall strategy, credit and collection framework including process and decisions.General...

  • Managing Director

    4 giorni fa

    Milano, Italia Pageexecutive A tempo pieno

    About Our Client Our client is a Global Company that provides financing and insurance solutions. Job Description Directly reporting to the Chairman, the Head of Operations is responsible for the total performance of the Country. The responsibility covers overall strategy, credit and collection framework including process and decisions. General...

  • Managing Director

    4 giorni fa

    Milano, Italia Page Executive A tempo pieno

    About Our Client Our client is a Global Company that provides financing and insurance solutions. Job Description Directly reporting to the Chairman, the Head of Operations is responsible for the total performance of the Country. The responsibility covers overall strategy, credit and collection framework including process and decisions.General...

  • Managing Director

    4 giorni fa

    Milano, Italia Page Executive A tempo pieno

    About Our Client Our client is a Global Company that provides financing and insurance solutions. Job Description Directly reporting to the Chairman, the Head of Operations is responsible for the total performance of the Country. The responsibility covers overall strategy, credit and collection framework including process and decisions. General...

  • Head of Operations

    3 settimane fa

    Milano, Italia Zeta Service Individua A tempo pieno

    Il nostro Cliente è una start up innovativa con Head Quarter a Milano e diverse sedi in Europa che si posiziona tra i player di fornitori del mondo energetico Siamo alla ricerca di un/una Head of Opertions. La risorsa si occuperà di: Supportare lo sviluppo e la manutenzione dei processi operativi aziendali; Seguire le fasi di monitoraggio e di analisi dei...