Customer Service Consultant

6 mesi fa

Genoa, Italia Aston Carter A tempo pieno

Location: St Leonards - Close to Public Transport (Flexibility Offered)
- Entry Level Customer Service - Training & Development Provided
- Japanese Proficiency in Speaking and Writing is required.

**The Organisation**

We are currently seeking multiple Customer Service Consultants for our client operating in the Financial and Technology Industry. Located in St Leonards, you will have the opportunity to work with a highly talented and motivated team across the APAC Region. This role is a 6-month Temp to Permanent contract with Work-from-home options readily available.

The successful applicant will work with our corporate clients assisting in their Customer Service team. Those with a positive attitude, attention to detail and desire to offer the best service experience, will be best suited to the role.

**Japanese Proficiency in speaking and writing is required.**

**The Opportunity**

This is an excellent opportunity for a knowledgeable and motivated individual who wants to advance their career in a fast-paced industry. This company will provide you with all the necessary skills and resources to excel.

Your duties will include, but are not limited to:

- Responding to all customer enquiries via inbound calls regarding products,returns and placing orders.
- Providing exceptional customer service and administrative support to all stakeholders of the business and ensuring accurate data is maintained.
- Assisting the sales and marketing team with promotional activities when required.

**Desired Skills and Experience**
- Entry level position - no experience required.
- Strong communication skills,and the ability to build customer rapport.
- An eagerness to learn new things and grow your knowledge.
- Proficiency in Japanese speaking and writing

**Hours of Work**

The role operates on a rotating roster. You must be able to work any day and time as the Contact Centre operates 7 days per week 24 hours per day.

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